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Holiday Inn Ponce & Tropical Casino by IHG

3.5 star property

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Photo gallery for Holiday Inn Ponce & Tropical Casino by IHG

Outdoor pool
Lobby
Exterior
Iron/ironing board, free WiFi, bed sheets
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Laundry
  • Parking included
  • Room service

Explore the area

Map
3315 Ponce By Pass, Ponce, 00728
  • Parque de Bombas
    ‪7 min drive‬
  • La Guancha
    ‪8 min drive‬
  • El Museo Castillo Serralles
    ‪11 min drive‬
  • Ponce (PSE-Mercedita)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Suite, 1 King Bed with Sofa bed, City View | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Pool View

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Pool View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Pool Access

Standard Room, 2 Queen Beds, Pool Access | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Pool Access

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Iron/ironing board, free WiFi, bed sheets

Standard Room

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Pool View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Ponce & Tropical Casino by IHG

Hotel in Ponce with casino and fitness centre
This smoke-free hotel features a casino, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness centre, a bar/lounge and a business centre. Housekeeping is available on request.
Holiday Inn Ponce & Tropical Casino by IHG offers 116 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. A pillow menu is available. LED televisions come with premium digital channels.

Bathrooms include a bath. This Ponce hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Ponce & Tropical Casino by IHG. During your stay, you'll be close to Playa Cayo Cardona. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 5-minute drive from Vicens Coliseum and a few minutes from Montaner Stadium
Holiday Inn Ponce & Tropical Casino by IHG offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1240 square feet (112 square metres) and includes conference space. A casino, a terrace, and a vending machine are also featured at Holiday Inn Ponce & Tropical Casino by IHG. Free self parking is available.

This 3.5-star Ponce hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Tanama Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 25 for adults and USD 5 to 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tanama Restaurant

Things to do

  • 10 gaming tables
  • 346 slot machines
  • Bingo
  • Casino (9,900 square feet of space)
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,240 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults and USD 5 to 8 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Ponce Tropical Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Ponce Casino
Holiday Inn Ponce & Tropical Hotel Ponce
Holiday Inn Ponce And Tropical Casino
Ponce Holiday Inn
Holiday Inn Ponce Tropical Casino Hotel
Holiday Inn Ponce Tropical Casino
Holiday Inn Tropical Casino
Holiday Inn Tropical Casino Hotel

Holiday Inn Ponce & Tropical Casino by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 569 out of 1007 reviews
Rating 8 - Good. 245 out of 1007 reviews
Rating 6 - Okay. 102 out of 1007 reviews
Rating 4 - Poor. 53 out of 1007 reviews
Rating 2 - Terrible. 38 out of 1007 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

José

Stayed 2 nights in Nov 2024

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greattt Customer Service!!!!
Stayed 1 night in Dec 2024

10/10 Excellent

xinyan

Stayed 1 night in Nov 2024

10/10 Excellent

Myra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is awesome, beautiful and accesible. The staff is very nice, friendly and efficient. We loved everything of our stay. We will be back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica Roman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El area de la pisina debe tener musica
Stayed 1 night in Nov 2024

8/10 Good

Juan

Stayed 2 nights in Nov 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!!
Stayed 2 nights in Nov 2024

8/10 Good

Belmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sofia

Stayed 4 nights in Nov 2024

10/10 Excellent

Roxanna Del Mar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

8/10 Good

Robert, Gibsonton

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel offered everything needed. Once constructions is completed it will be a great place to stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

Nerissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. When I first walked in and saw there was some remodling, I thought oh no this is going to be bad ... but it wasn't. The checkin was easy. Staff was friendly. Casino was fun. I would definitely stay there in the furture specially knowing the remodeling should be completed soon.
Stayed 1 night in Nov 2024

6/10 Okay

Jose

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to rest.
Stayed 1 night in Nov 2024

10/10 Excellent

Joann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice,,, and I love the casino there. And the breakfast was delicious, the chef is a great cook,,, and the housekeepers cleaned very well. I will definitely book this hotel again.
Stayed 7 nights in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Peacefull stay!!!
Great place for a romance or family stay, very quiet clean great service and the staff were bery friendly and helpfull, the pool looks like is new I'll give it a 5 stars all the way around!!
Stayed 1 night in Nov 2024

10/10 Excellent

Yohelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar, limpio, confortable
Stayed 2 nights in Nov 2024

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here quite a few times and always enjoyed my stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Anahy

Stayed 1 night in Oct 2024

6/10 Okay

Sebastián Rodriguez

Business traveller
Liked: Staff & service
.
Stayed 1 night in Nov 2024

8/10 Good

Sebastian

Business traveller
Liked: Staff & service
Great staff service. Bathroom cleanliness could be improved. Renovations severely limited user experience and full enjoyment.
Stayed 1 night in Nov 2024