Holiday Inn Ponce & Tropical Casino, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Ponce & Tropical Casino, an IHG Hotel

Exterior
Lobby
Iron/ironing board, free WiFi, bed sheets
Bar (on property)
Casino

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
3315 Ponce By Pass, Ponce, 00728
  • Vicens Coliseum
    5 min drive
  • Museo de Arte de Ponce
    7 min drive
  • Cathedral of Our Lady of Guadeloupe
    7 min drive
  • Ponce (PSE-Mercedita)
    13 min drive

Room options

Standard Room, 1 King Bed, City View (Sofa)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Pool View (Sofa)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, City View (Sofa)

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Pool View (Sofa)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Pool Access

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Ponce & Tropical Casino, an IHG Hotel

Hotel in Ponce with casino and fitness centre
This smoke-free hotel features a casino, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and conference space. Housekeeping is available on request.
Holiday Inn Ponce & Tropical Casino, an IHG Hotel offers 116 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. A pillow menu is available. LED televisions come with premium digital channels.

Bathrooms include a bath. This Ponce hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Ponce & Tropical Casino, an IHG Hotel. During your stay, you're just a quick walk from Playa Cayo Cardona. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 6 minutes on foot from Playa Cayo Cardona and a 5-minute drive from Vicens Coliseum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi. Event space at this hotel measures 1240 square feet (112 square metres) and includes conference space. A casino, a fitness centre, and a terrace are also featured at Holiday Inn Ponce & Tropical Casino, an IHG Hotel. Free self parking is available.

This 3.5-star Ponce hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Tanama Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 25 for adults and USD 5 to 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tanama Restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,240 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults and USD 5 to 8 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Ponce Tropical Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Ponce Casino
Holiday Inn Ponce & Tropical Hotel Ponce
Holiday Inn Ponce And Tropical Casino
Ponce Holiday Inn
Holiday Inn Ponce Tropical Casino Hotel
Holiday Inn Ponce Tropical Casino
Holiday Inn Tropical Casino
Holiday Inn Tropical Casino Hotel

Holiday Inn Ponce & Tropical Casino, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 534 out of 1010 reviews" "
Rating 8 - Good. 265 out of 1010 reviews" "
Rating 6 - Okay. 113 out of 1010 reviews" "
Rating 4 - Poor. 58 out of 1010 reviews" "
Rating 2 - Terrible. 40 out of 1010 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

antonio

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Ok
Stayed 4 nights in Aug 2024

6/10 Okay

Ramon

Travelled with group
Disliked: Amenities
Under renovation
Stayed 5 nights in Jul 2024

8/10 Good

Ivis

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

RAFAEL

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

4/10 Poor

Carmelo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Cuando hice la reservacion no hablaron claro sobre la piscina que no estaba en uso y el cuarto no me gusto.
Stayed 4 nights in Aug 2024

10/10 Excellent

Noelia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Renew confortable rooms and everything is very clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was excellent
Stayed 1 night in Aug 2024

8/10 Good

Maria M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It smells clean, enough amenities to feel at home!
Stayed 2 nights in Jul 2024

10/10 Excellent

ROSALINDA

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente!
Stayed 5 nights in Jul 2024

10/10 Excellent

GORKEM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Would have had a higher review of it but they did say that it was under renovations at the pool is down I was lucky that I wasn't on the same floor as they were removing the tile in the lobby on the third floor I couldn't even imagine being on that floor but otherwise it's a great location The casino is actually very nice with penny slots and not crowded. Rooms are very clean and comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jul 2024

6/10 Okay

Ada B

Sólo dejaron una toalla y éramos dos perdonas
Stayed 1 night in Jul 2024

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place !!
Stayed 1 night in Jul 2024

6/10 Okay

Janette

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was amazing - however at this time they have construction going on and the pool was unavailable. There is also not much to do in the area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Delitza

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent premises and services
Stayed 1 night in Jul 2024

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Under renovations
Stayed 1 night in May 2024

10/10 Excellent

Julio, Rochester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , great service enjoyed the stay...
Stayed 7 nights in Jul 2024

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Victor

Stayed 1 night in Jul 2024

8/10 Good

Lymari

Stayed 1 night in Jul 2024

10/10 Excellent

Samuel

Business traveller
80% -B-8/10
Everything was good, however I think the breakfast was very expensive and the food was not hot and had a bad taste, just that, the rest was very good, even though they were under construction
Stayed 1 night in Jul 2024

6/10 Okay

Victor

Liked: Staff & service
Disliked: Cleanliness
Area to walkthrough the rooms, not properly separated by temporary walls from the construction.
Stayed 1 night in Jun 2024

8/10 Good

Nelson Arturo, Santo Domingo

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Harry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing setting up on hill nice views
Stayed 3 nights in Jun 2024