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The Richmond

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Richmond

Reception
Superior Room | Minibar, in-room safe, iron/ironing board, free WiFi
Reception
Reception
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

Map
12 Labourdonnais Street, Puducherry, Pondicherry, 605001
  • Pondicherry Promenade Beach
    5 min walk
  • Biriyani Veedu
    1 min walk
  • Pondicherry-Puducherry Station
    9 min walk
  • Pondicherry (PNY)
    24 min drive

Room options

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, iron/ironing board, free WiFi

Family Room

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, iron/ironing board, free WiFi

Superior Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Accord Puducherry

Pool
Hot tub
Breakfast included
Spa
4.2 out of 5, Very good, (189)
The price is €149
for 1 night
includes taxes & fees
10 Jan - 11 Jan
Accord Puducherry

About this property

The Richmond

Hotel with free breakfast, a short walk to Pondicherry Promenade Beach
Along with a restaurant, this hotel has a bar/lounge and dry cleaning. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
The Richmond offers 14 air-conditioned accommodations with minibars and a safe. Premium cable televisions are provided.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free newspapers and coffee/tea makers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the room service at The Richmond. During your stay, you're just a quick walk from Pondicherry Promenade Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at The Bistro
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Just a 5-minute walk from Pondicherry Promenade Beach and 4 minutes on foot from Eglise de Notre Dame des Anges
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

The Richmond also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

Guests are served a free continental breakfast daily from 7:30 AM to 10:30 AM.
The Bistro – This restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bistro

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Richmond

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Richmond Hotel Pondicherry
Richmond Pondicherry
The Richmond Hotel
The Richmond Puducherry
The Richmond Hotel Puducherry

The Richmond Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 10 out of 34 reviews" "
Rating 8 - Good. 17 out of 34 reviews" "
Rating 6 - Okay. 4 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Bloomfield Village

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent

4/10 Poor

Sumit

Liked: Cleanliness
Disliked: Staff & service, room comfort
Only Location is good
Good thing about this hotel is Clean rooms and great location in white town, that’s it At first we did not get the room we booked for , Don’t go with pictures and disruption, In 14 room only two rooms has windows all rest are like coffins with all walls with fake window with no view or air , It’s a very small hotel , very noisy, Staff try to help but don’t do much , The service is extremely slow the basic food order take 45 minutes minimum to get anything, Staff is slow as sloths just say yes sir and do thinks there ways , Will not recommend nor what to stay with them ever , I am sure you will find better hotels around it
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2019

10/10 Excellent

Arnab

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service and location of hotel!
Stayed 1 night in Oct 2019

8/10 Good

Jon, Mumbai

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute hotel. Quiet street. Great neighbors. Room facing street a little noisy during night (dogs etc). Overall pleased with stay. Recommended.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

8/10 Good

Jitendra

Liked: Staff & service, property conditions & facilities, room comfort
Nice location, value for money, helpful staff.
This place is at close location to promenade. Many good restaurants in the vicinity. Staff is also very helpful. Nice breakfast. Need to improve on room cleaning. Room service is also nice. Overall very good value for money.
Stayed 3 nights in Feb 2019

10/10 Excellent

pankaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Richmond
Really enjoyed our stay at The Richmond. Location was good, service and staff was excellent.
Stayed 1 night in Jan 2019

8/10 Good

Dave & Dianne, Bath UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel in good position in White Town
Well maintained hotel with pleasant and efficient staff about 5 minutes walk from the promenade. Restaurant serves very good freshly prepared food, and a good buffet breakfast.
Stayed 25 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place!
Great everything but the room restroom.
Stayed 6 nights in Nov 2017

6/10 Okay

Alan, Vancouver

Boutique style hotel
It was a comfortable, smaller hotel a few blocks from the beach. I enjoyed staying there, but next time I will likely stay right across from the beach for easier strolling.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hustling centre of the city
Location and overall upkeep of the hotel is commendable. Friendly Staff made our stay more comfortable.

8/10 Good

Urvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and clean hotel.
Location is excellent. Staff was good, helpful in general to guide on nearby tourist places, restaurants etc. Rooms are spacious at the price offered. Breakfast was not that great and staff was not all courteous , attentive during the breakfast. Half of the things were over at 10 am during the breakfast. Wi-fi details should have been given at the time of chekin but had to ask couple of times for it to get it and speed was very OK.

10/10 Excellent

Sonia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in a perfect location
Gorgeous hotel right in the centre of the French quarter and not far from the seafront. Lovely spacious room with nice furniture and decor and probably the best we have had in India for this price range. Fantastic bathroom and would like to copy this design and tiles for our home and loved the pebble effect floor tiles. Nice selection of toiletries too, much more than the usual offering of just a bar of soap. Staff were extremely kind and helpful too and good breakfast included in our room rate. Wifi worked really well in our room too which doesn't happen very often in India. Would have stayed here longer if it wasn't for our very difficult to get train reservation already being booked.

2/10 Terrible

anjali, Bangalore, Karnataka, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
room without a view
room had no windows.claustrophobic,impossible to stay and gave room to my driver and checked into another hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friiendly, cozy hotel
Most of the employees are extraordinary friendly and service minded. Rooms quite ok, i prefer rooms with windows to street. I liked the breakfast when it was served as a buffet, it was real nice. Do remember that we westerners often prefer JAM with the croissant :-) Thanks for a lovely stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

PB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

John, Chennai, Tanil Nadu, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
This is a nice hotel. It's situated in the old colonial quarter and is near several good restaurants. The Aurobindo ashram is a few minutes away by auto-rickshaw as is the shopping district. The hotel food is OK but nothing spectacular. There are plenty of options outside the hotel, though. The room was large, comfortable and the air conditioning was consistent. My two complaints are lack of around-the-clock room service and lack of hot water in the bathroom. The staff is courteous (especially if you speak a bit of Tamil) and will help with arrangements to visit Auroville. I've stayed in two other hotels in Pondicherry and think this is the best of the three.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Pondicherry
I loved this hotel. The rooms were beautiful, the staff was welcoming and accommodating, breakfast was delicious (and complimentary!)....Thank you Richmond! I will definitely stay here again if I come back to Pondicherry. Reccommend this hotel to everyone.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Would not go back.
The Richmond hotel has the veneer of being a nice hotel, but our stay was anything but. We were given a room that was just above the kitchen and the noise of pots clanging around and people talking went late into the night and started in the early morning. Even with ear plugs we could barely sleep above the noise. The center of the hotel has an open atrium and noise from the kitchen travels throughout the entire hotel. I'm not sure it would matter where your room was in terms of noise. I went to several different floors of the hotel and they were all noisy. I also didn't like that our room didn't haven't a window that faced outside. Further more, the staff seemed to be haphazard and fumbling about. At one point, we asked for water and it was brought to our room. Without knocking first an employee just opened our door and walk right in. I had just gotten out of the shower and was standing in the room with my towel on. My husband and I just looked at each other mortified and waited for the man to leave, but instead of leaving he entered the room and walked into our hallway to show us where the mini bar was. The whole thing was really unprofessional and uncomfortable. In any other normal situation a person could have knocked first, handed us the water, and told us about the mini bar from the hallway. The staff at this hotel needs some kind of training as to how to treat guests. It also needs its kitchen to quiet down.

8/10 Good

Jim & Diane, Victoria, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fine choice in the old French Quarter.
This compact but attractive hotel is well located in the french quarter not far from the Goubert Ave seafront promenade. Our rooms (two) were nicely painted, clean and well-appointed. Two problems though - these rooms are both on the main floor immediately beside the bar and D/R - thereby being noisy - and they have no windows, so no view and no emergency egress option. We had three meals in the hotel restaurant, right beside our rooms. Food for the most part was OK but because the midday options (between "lunch" and "dinner") are limited, we ended up with three deep-fried selections - pakoras and cashew chicken from memory - that tasted much the same. Breakfast buffet was quite good with cereals and fruit (which we usually prefer), eggs, a variety of breads and sambar options. We tried everything and were not displeased. Our principal concern is room location. Some of the hotel staff sleep overnight in the DR. That's fine in some respects but not so fine for patrons trying to sleep nearby. Thus, these rooms should be avoided. Our problem might have been related to the foul-up over room booking. We booked and paid for two rooms through Expedia but the hotel was paid for only one via a 'middle man'. Fortunately the hotel had internet hookups so I was able to show the sincere desk clerk an email from Expedia showing our booking of two rooms, thus we were allowed to stay. This confirms the necessity of having all logistics solved in advance.

8/10 Good

Al

Liked: Staff & service, property conditions & facilities
Some good, some so-so
Fairly modern looking room. Bed spread was slightly stained. Walls are thin so can hear neighbors. No wifi in room but they do provide ethernet cable. Wifi available in lobby. Breakfast selection decent. Reception was helpful.