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Hotel Ciudad de Ponferrada, Ascend Hotel Collection

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ciudad de Ponferrada, Ascend Hotel Collection

Interior
Front of property
Interior
Garden view
Interior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Av. Ronda Norte, nº 5, Ponferrada, León, 24400
  • Museo del Bierzo
    5 min drive
  • Castillo de los Templarios
    5 min drive
  • Plaza del Ayuntamiento
    5 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

Similar properties

Lounge
AC Hotel Ponferrada by Marriott
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (291)
The price is €84
for 1 night
includes taxes & fees
6 Dec - 7 Dec
AC Hotel Ponferrada by Marriott

About this property

Hotel Ciudad de Ponferrada, Ascend Hotel Collection

Hotel in Ponferrada with bars/lounges and 24-hour front desk
A restaurant, 2 bars/lounges and a conference centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business centre and conference space.
Hotel Ciudad de Ponferrada, Ascend Hotel Collection offers 111 accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with digital channels. Bathrooms include a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel Ciudad de Ponferrada, Ascend Hotel Collection, you'll be close to Castillo de los Templarios. Features include free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 5-minute drive from Museo del Bierzo and a few minutes from Castillo de los Templarios
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Ciudad de Ponferrada, Ascend Hotel Collection. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Ponferrada hotel.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:30 AM and 10:30 AM.
Hotel Ciudad de Ponferrada, Ascend Hotel Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 13 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Celuisma Ponferrada
Hotel Celuisma Ponferrada
Hotel Ciudad Ponferrada
Ciudad Ponferrada
Hotel Ciudad de Ponferrada
Hotel Faranda Express Ciudad de Ponferrada
Hotel Ciudad de Ponferrada, Ascend Hotel Collection Hotel
Hotel Ciudad de Ponferrada, Ascend Hotel Collection Ponferrada

Hotel Ciudad de Ponferrada, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 53 reviews" "
Rating 8 - Good. 26 out of 53 reviews" "
Rating 6 - Okay. 1 out of 53 reviews" "
Rating 4 - Poor. 2 out of 53 reviews" "
Rating 2 - Terrible. 2 out of 53 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunatly cafe only opens at 18.00 and no food served till 20.00.
Stayed 1 night in Jun 2024

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

juan Sebastián

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel nuevo, personal muy amable. Es un 4 estrellas de las de ahora, en realidad es un 3 estrellas. En la zona nueva.de la ciudad, 30 minutos andando al centro histórico.
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

MARIA BELEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
Todo correcto.
Stayed 1 night in Mar 2024

8/10 Good

Raúl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Altamente recomendado
Hotel cómodo, nuevo, con todos los servicios disponibles. Recepcionistas agradables, cama muy cómoda y grande, asemas de amplias habitaciones. Altamente recomendado
Stayed 1 night in Dec 2023

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Mercedes

Stayed 1 night in Nov 2023

8/10 Good

María Virtudes

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel nuevo con trato del personal agradable y bueno, habitacion amplia y cómoda, está en la zona nueva de ponferrada al lado contrario del casco antiguo, en la zona un centro comercial y algún bar, restaurante el que encontramos para comer a 15 minutos caminando ya que el del hotel abre de 18 a 23 para cena, pero la estancia ha sido buena
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Rui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom...
Gostei muito... quarto muito confortável e hotel muito bonito...
Stayed 1 night in Feb 2023

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones muy cuidadas
Stayed 2 nights in Jan 2023

8/10 Good

Josep Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alojamiento perfecto
Ideal para alojarse retirado del centro. Personal muy amable. Habitación amplia y cómoda. Espacios comunes amplios. Parking disponible gratuito.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
EN GENERAL TODO CORRECTO...EL EDIFICIO NUEVO BUENA UBICACION...PERSONAL CORRECTO...BIEN...EXCEPTO LOS COLCHONES NO SE SI ES GERERAL...PERO LOS QUE NOS TOCARON FATAL...PARA MI NO ESTABAN EN CONDICIONES...SUPER BLANDOS...DOLOR DE ESPALDA AL DIA SIGUIENTE TANTO YO COMO MI ESPOSA...NO ESTABAN A LA ALTURA...LO SIENTO.
Stayed 1 night in Mar 2020

8/10 Good

Consuelo

Stayed 1 night in Feb 2020

8/10 Good

JuanB, Madrid

Travelled with partner
Liked: Cleanliness, property conditions & facilities
El trato del personal de recepción, y la tranquilidad del lugar
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

ELENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Yolanda María

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia agradable
Personal sevicial. Confortable y limpio.
Stayed 1 night in Dec 2019

6/10 Okay

Ana

Business traveller
Liked: Cleanliness
Disliked: Room comfort
No volveré
Tuve que pedir un cambio de habitación y la situación mejoró pero el hotel no corresponde a un 4 estrellas. Situado a las afueras de la localidad cuenta con los servicios básicos para una estancia de paso. La habitación es moderna pero las almohadas muy bajas y el colchón muy desgastado, inclinado hacia uno de los lados. El frigorífico de la habitación no funciona y el aire acondicionado se enciende solo durante la noche. Lo mejor el desayuno no incluido en el precio.
Stayed 1 night in Sep 2019

8/10 Good

Peter Holmboe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nyt og rent hotel med god service
Nyt og fint hotel. Gode rene værelser. Venlig reception. Lå i udkanten af byen, med en del legepladser for børn. Fint med parkeringskælder
Stayed 1 night in Sep 2019