Neat Hotel Avenida

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Neat Hotel Avenida

Front of property – evening/night
Lobby
In-room safe, individually decorated, desk, laptop workspace
Lobby
Lounge

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
Rua Dr José Bruno Tavares Carreiro, Ponta Delgada, 9500-119
  • Ponta Delgada Marina
    2 min walk
  • Teatro Micaelense
    3 min walk
  • Bell Tower
    4 min walk
  • Ponta Delgada (PDL-Joao Paulo II)
    12 min drive

Room options

Superior Double Room, 1 Bedroom

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

Club Triple Room, 1 Bedroom

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room Single Use, 1 Bedroom

  • 16 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Double or Twin Room, 1 Bedroom

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Superior Single Room, 1 Bedroom

  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Neat Hotel Avenida

Boardwalk/promenade hotel with marina and fitness centre
Along with a marina, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area. Change of towels is available on request
Neat Hotel Avenida offers 120 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually decorated. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers and complimentary toiletries.

This Ponta Delgada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Neat Hotel Avenida. During your stay, you're just a quick walk from Ponta Delgada Marina. Enjoy features like free WiFi in public areas, plus a marina and a gym.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Ponta Delgada Marina and Mercado da Graça
Neat Hotel Avenida offers its guests a marina and a fitness centre. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Neat Hotel Avenida.

This 3-star Ponta Delgada hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10.50 for adults and EUR 5.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Marina
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1977
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 12:30 PM and 5:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Cots (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10.5 for adults and from EUR 5.25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 PM and 5:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Neat Hotel Avenida Ponta Delgada
Neat Avenida Ponta Delgada
Neat Avenida
Neat Hotel Avenida Hotel
Neat Hotel Avenida Ponta Delgada
Neat Hotel Avenida Hotel Ponta Delgada

Neat Hotel Avenida Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 167 out of 367 reviews" "
Rating 8 - Good. 138 out of 367 reviews" "
Rating 6 - Okay. 38 out of 367 reviews" "
Rating 4 - Poor. 15 out of 367 reviews" "
Rating 2 - Terrible. 9 out of 367 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional, helpful, me and my husband highly recommend this hotel
Stayed 4 nights in Sep 2024

8/10 Good

Norberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 14 nights in Sep 2024

6/10 Okay

Alison

Liked: Staff & service
Disliked: Amenities
Room was average. Bed wasn’t soft, my shower was stained brown. It was fine for a one night stay. Would not go back.
Stayed 1 night in Sep 2024

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The service is excellent,front desk,room very clean,walking distance to everything we need,front desk they help me to find the best places to do tours, went to all the best places around the island 💯🙏I really recommend everyone to stay at this place!🙏🙏💯
Stayed 13 nights in Aug 2024

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great central location!
Stayed 2 nights in Sep 2024

10/10 Excellent

Rebecca

Stayed 5 nights in Aug 2024

4/10 Poor

Terry

Travelled with partner
Disliked: Amenities, property conditions & facilities
No toiletries, no coffee or tea maker, hair dryer did not work properly. Neighborhood was on a corner where beggars approach you every time you walk out side for money. Gym was poorly maintained, and hot. Lighting in all rooms very poor. Breakfast not included, no view, and for over 200.00 euros a night, this is criminal. We would not have ever chosen this hotel, but SATA airlines cancelled multiple flights and we were stuck. They also refused to print a receipt for my stay, and I needed that for insurance. AVOID
Stayed 1 night in Aug 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was ideal. Plenty of shopping nearby and walkable to everything in the city area.
Stayed 8 nights in Aug 2024

8/10 Good

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in a good area. Very large room which I loved. I felt like because of the carpet in the room there was a very weird smell coming from the room. Other than that the hotel was pretty decent and in a really good area central. Would stay again
Stayed 3 nights in Aug 2024

2/10 Terrible

Edie

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel close to everything.
Great location close to the marina, shopping and restaurants. The staff spoke English and answered all our questions. Very clean room and comfortable bed. The lobby was clean and comfortable.
Stayed 4 nights in Aug 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, the hotel suited us well
Stayed 1 night in Aug 2024

10/10 Excellent

Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and very quiet despite being in the centre of the action.
Stayed 2 nights in Aug 2024

8/10 Good

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were very pleasant and helpful. Location of the hotel is great for walking around Ponta Delgada
Stayed 1 night in Jul 2024

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel located near shops and tourist attractions. The only thing I didn't like was the soft mattress.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying here . Will continue to say here , very convenient
Stayed 1 night in Jul 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the heart of the city. Staff was very friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Sophia

Stayed 1 night in Jul 2024

6/10 Okay

Sophia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a basic hotel. We just needed one night closernto the airport so it met our needs and price matches what you get. Not great, but not bad either.
Stayed 1 night in Jun 2024

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the price, Breakfast was not included but many options just outside in the town. No parking for my rental car so I paid about 14 Euros per day at the underground just up the road. Bed was small.
Stayed 4 nights in Jul 2024

10/10 Excellent

Angela

Liked: Property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place was great!! There was a pull off right in front of the hotel for drop off and pick up.
Stayed 1 night in Jul 2024