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Hotel Santika Pontianak

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santika Pontianak

BBQ/picnic Area
Outdoor pool
Exterior
Superior Room, 1 King Bed | Minibar, in-room safe, desk, free WiFi
Spa

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Jalan Diponegoro No. 46, Pontianak, West Kalimantan, 78123
  • Vihara Bodhisatva Karaniya Metta
    8 min walk
  • Kapuas Indah Building
    9 min walk
  • Taman Alun Kapuas
    11 min walk
  • Pontianak (PNK-Supadio)
    30 min drive

Room options

View all photos for Superior Room, 1 King Bed

Shower, hair dryer, slippers, towels

Superior Room, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Shower, hair dryer, slippers, towels

Deluxe Room, 2 Single Beds

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Shower, hair dryer, slippers, towels

Deluxe Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Shower, hair dryer, slippers, towels

Suite, 1 King Bed

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Shower, hair dryer, slippers, towels

Executive Room, 1 King Bed

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Minibar, in-room safe, desk, free WiFi

Superior Room, 2 Single Beds

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Aerial view

HARRIS Hotel Pontianak

Pool
Spa
Kids pool
Parking included
4.0 out of 5, Very good, (9)
The price is €44
for 1 night
includes taxes & fees
9 Dec - 10 Dec
HARRIS Hotel Pontianak

About this property

Hotel Santika Pontianak

Central hotel connected to a shopping centre in Pontianak with free valet parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and spa services.
Hotel Santika Pontianak offers 129 air-conditioned accommodations with minibars and a safe. Televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers and hairdryers.

This Pontianak hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.
Guests can pamper themselves by indulging in the on-site spa services.
With your stay at Hotel Santika Pontianak, you're connected to a shopping centre and just a quick walk from Vihara Bodhisatva Karaniya Metta. Features include free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 10-minute walk of Vihara Bodhisatva Karaniya Metta and Kapuas Indah Building
  • Airport pick-up shuttle service available for a fee
Hotel Santika Pontianak offers its guests an outdoor pool and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, a library, and barbecue grills are also featured at the business-friendly Hotel Santika Pontianak. A shuttle from the airport to the hotel (available on request) is available for a fee. Valet parking is free.

This 3-star Pontianak hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Bamboo Cafe – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport pick-up shuttle (surcharge) from 8:00 AM to 8:30 PM at scheduled times and on request
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 70,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bamboo Cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 6 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santika Pontianak

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 70000 per person
  • Airport shuttle fee: IDR 50000 per vehicle (maximum occupancy 6)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Hotel Santika Pontianak offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Pontianak
Hotel Santika Pontianak
Pontianak Hotel
Santika Pontianak
Hotel Santika Pontianak Hotel
Hotel Santika Pontianak Pontianak
Hotel Santika Pontianak CHSE Certified
Hotel Santika Pontianak Hotel Pontianak

Hotel Santika Pontianak Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 42 reviews" "
Rating 8 - Good. 17 out of 42 reviews" "
Rating 6 - Okay. 11 out of 42 reviews" "
Rating 4 - Poor. 3 out of 42 reviews" "
Rating 2 - Terrible. 2 out of 42 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

sahap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Lesley

Liked: Staff & service, property conditions & facilities, room comfort
Good location
Good hotel let down by not being as clean as it could be. Staff were very pleasant and helpful, wifi was dreadful, we had difficulty booking things online.
Stayed 1 night in Oct 2019

6/10 Okay

Fatimah

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

4/10 Poor

Purnama

Disliked: Staff & service, room comfort
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Apr 2019

8/10 Good

Darmawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Darmawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff and nice hotel.Very near to the town.
Stayed 4 nights in Dec 2018

8/10 Good

GOVENDA RAJU, USJ

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Sathees Jeevanathan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Zora, Kuching

Liked: Cleanliness, staff & service, room comfort
Nice, near to eateries and shops
Overall, Santika Hotel Pontianak is a suitable place for holiday makers or business trips. It is in the city centre and near to many eateries and shops, supermarkets and the impressive St Joseph Cathedral
Stayed 2 nights in May 2018

10/10 Excellent

julia, kuching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort stay in the city
1. convenient stay easy to get food at night 2. variety of food served for breakfast 3. with the price, it is value for money, clean room, clean bathroom 4. will definitely come back here for my next trip 5. special area for smoking - will not affect non-smoker
Stayed 2 nights in Nov 2017

8/10 Good

Ku Hazizam

Liked: Cleanliness, staff & service, room comfort
NEED TO REPAIR BATHROOM.
NEED TO REPAIR BATHROOM.stagnant water
Stayed 2 nights in Oct 2017

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
I once loved this hotel, but now I won't be back!
Years ago this hotel was one of the top in Pontianak but it has not been maintained. The overall hotel feels old and rundown. We had to be moved from our first room because the air con, TV and fridge didn't work. The gym is really used and tatty, not nice at all. The breakfast has very little selection, and not enough of what it did have as things kept running out. The condition of things in the restaurant look old and falling apart. The worst thing about what I found in the restaurant; cockroaches... this should not be! No excuse, totally discussing! About the only thing this hotel has going for it is the lovely, honest staff who work there.
Stayed 20 nights in Jun 2017

6/10 Okay

Verified traveller

8/10 Good

magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
reliable
the room was beautiful and very clean, but dark during the day (window only to the inside courtyard)

6/10 Okay

Verified traveller

classical
everything was correct

10/10 Excellent

Budi

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Room for improvement
Not bad but could be better.

8/10 Good

shaffeqe, Kuching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good plus plus...
Everything were nice, be it from front desk, location, the hotel's price, food and other services, but during our stay, Sauna doesn't work, Swimming pool also doesn't work.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
worth it
Overall it was a good stay..

10/10 Excellent

dave, s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Great breakfast.
I left a shirt on our first stay here and did not think I would see it again. I asked anyway on our return 10 days later and a man dilivered it to our room in minutes. I highly recommend this hotel.

8/10 Good

Diansyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort