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Grand Hotel Kronenhof

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Kronenhof

Front of property
Garden views, serves lunch and dinner
Rooftop terrace
Indoor pool, open 7:00 AM to 8:00 PM, pool loungers
Junior Double Room (Grand Classic) | View from room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
Via Maistra 130, Pontresina, GR, CH-7504
  • Alp Languard
    1 min walk
  • Bellavita Pool and Spa
    5 min walk
  • Val Roseg
    9 min walk
  • St. Moritz (SMV-Samedan)
    12 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Single Room

Superior Single Room | Premium bedding, down duvets, minibar, in-room safe

Superior Single Room

  • 22 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room (Premium)

Standard Double Room (Premium) | Premium bedding, down duvets, minibar, in-room safe

Standard Double Room (Premium)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (Premium)

Deluxe Double Room (Premium) | Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room (Premium)

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Double Room (Grand Premium)

Junior Double Room (Grand Premium) | Premium bedding, down duvets, minibar, in-room safe

Junior Double Room (Grand Premium)

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room (Classic)

Deluxe Double Room (Classic) | Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room (Classic)

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Premium bedding, down duvets, minibar, in-room safe

Deluxe Single Room

  • 29 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Double Room (Grand Classic)

Junior Double Room (Grand Classic) | Premium bedding, down duvets, minibar, in-room safe

Junior Double Room (Grand Classic)

  • 43 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Courtyard view

Superior Double Room

  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room (Classic)

Standard Double Room (Classic) | Premium bedding, down duvets, minibar, in-room safe

Standard Double Room (Classic)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Grand Deluxe)

Junior Suite (Grand Deluxe) | Premium bedding, down duvets, minibar, in-room safe

Junior Suite (Grand Deluxe)

  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort Room

Comfort Room | Living area | 55-inch flat-screen TV with satellite channels, DVD player

Comfort Room

  • 48 sq m
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Panoramic Room, 1 Bedroom

Panoramic Room, 1 Bedroom | Premium bedding, down duvets, minibar, in-room safe

Panoramic Room, 1 Bedroom

  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Single Beds OR 1 King Bed

Similar properties

Exterior
Hotel GRACE LA MARGNA ST MORITZ
Pool
Breakfast included
Spa
Pet-friendly
5.0 out of 5, Exceptional, (48)
The price is €1,147
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel GRACE LA MARGNA ST MORITZ

About this property

Grand Hotel Kronenhof

Family-friendly ski hotel with a full-service spa
Jump on the free ski shuttle for a day on the slopes before returning to Grand Hotel Kronenhof for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Grand Hotel Kronenhof offers 112 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

This Pontresina hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Kronenhof Spa has 13 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Kronenhof. During your stay, you'll be connected to the convention centre and just a quick walk from Alp Languard. You'll find features such as free breakfast, free WiFi in public areas and free train pick-up service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Grand Restaurant
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with reflexology, body treatments or deep-tissue massages at Kronenhof Spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Alp Languard and 5 minutes on foot from Bellavita Pool and Spa
  • Free train station pick-up and ski shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Grand Hotel Kronenhof helps provide the perfect ski holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. This luxury hotel also offers an indoor pool, a children's pool and a complimentary children's club. You'll have access to the indoor pool and health club at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Pontresina hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Grand Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available.
Restaurant Kronenstübli – This restaurant specialises in international cuisine and only serves dinner. Open selected days.
Le Pavillon – Overlooking the garden, this restaurant specialises in Regional cuisine and serves lunch and light fare. Open daily.
Kronenhof Bar – Overlooking the garden, this bar serves lunch, dinner and light fare. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Limo/town car service
  • Valet parking on site (CHF 33 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Grand Restaurant
  • Kronenhof Bar
  • Le Pavillon
  • Restaurant Kronenstübli

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • DVD player
  • Free children's club
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • Lift (72 centimetre wide door)

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels
  • DVD player

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurant.

Renovations and closures

The property is closed between 3 April and 22 June.

Access methods

Staffed front desk

Pets

  • Pets: CHF 45 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 160.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.10 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 800 per vehicle (one way)
  • Valet parking fee: CHF 33 per night (in/out privileges)
  • Pet fee: CHF 45 per pet, per night
  • Rollaway bed fee: CHF 160.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Hotel Kronenhof offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This hotel is rated 5 stars.

Property is also known as

Grand Hotel Kronenhof
Grand Hotel Kronenhof Pontresina
Grand Kronenhof
Grand Kronenhof Pontresina
Hotel Kronenhof
Kronenhof
Kronenhof Hotel
Grand Hotel Pontresina
Grand Hotel Kronenhof Hotel
Grand Hotel Kronenhof Pontresina
Grand Hotel Kronenhof Hotel Pontresina

Grand Hotel Kronenhof Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 107 out of 124 reviews" "
Rating 8 - Good. 9 out of 124 reviews" "
Rating 6 - Okay. 5 out of 124 reviews" "
Rating 4 - Poor. 2 out of 124 reviews" "
Rating 2 - Terrible. 1 out of 124 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gurman

Stayed 1 night in Jul 2024

10/10 Excellent

Richard, JACKSON

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is very nice and staff was great!
Stayed 2 nights in Jul 2024

10/10 Excellent

mariam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property!
Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandro, Sefner

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Mar 2024

10/10 Excellent

Elmira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Iryna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great spa, pool, gym facilities. Perfect, very customised service. We didn’t have any problems or delays with anything. Very caring and friendly staff. 10 out of 10 for everything
Stayed 5 nights in Mar 2024

10/10 Excellent

mehmet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great rooms. Service is impeccable, and all staff is remarkably service-oriented. Thanks to the receptionists and waiters In one word, “exceptional”.

10/10 Excellent

LUZ KATHERINE

Stayed 2 nights in Dec 2023

10/10 Excellent

Eun Ji

Stayed 1 night in Dec 2023

10/10 Excellent

Ligia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service provided is of exceptional quality. The exquisite interior design, the attentive and meticulous service from the staff, and the impeccable attention to detail truly contribute to an outstanding experience. The spa facilities are truly remarkable.
Stayed 1 night in Nov 2023

10/10 Excellent

nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely come back
Stayed 2 nights in Oct 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not miss this hotel when in the upper Engadin
The Kronenhof was the kind of impressionable experience that will "force" me to stay in Pontresina everytime I visit the Upper Engadin. The hotel, staff, food, you name it, is top notch. Breakfast was amazing and both restaurant provided high end dining to be remembered. I did not visit the Spa, but from the outside it looks to be very well done. The view down the Roseg valley is wonderful and staying just a few miles away from the crowds at St. Moritz is also a bonus.
Stayed 3 nights in Oct 2023

10/10 Excellent

Brian

Stayed 1 night in Oct 2023

10/10 Excellent

Esther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best customer service I have received at a hotel!
Stayed 2 nights in Sep 2023

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great staff, epic spa!
Stayed 1 night in Jun 2023

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was absolutely wonderful!
Stayed 3 nights in Mar 2023

10/10 Excellent

Gary, North oaks

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We visited for a cross country ski event and couldn’t be happier with our choice of hotel. The staff was very accommodating, anticipating all of our needs including special services for the skiers attending the event including shuttles and early breakfasts. Our room was updated and comfortable but was a bit too warm from the radiant heat so we had to open a window. We enjoyed the splendid spa-especially the floating pool. We would highly recommend this property.
Stayed 2 nights in Mar 2023

10/10 Excellent

tatiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the most complete hotel, has beautiful areas, great pool and sauna, kids club, ice skating rink. The concierge service is the best I have experienced.
Stayed 6 nights in Jan 2023

10/10 Excellent

Udai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property, with excellent rooms, facilities, food/drinks and service. We appreciated being picked up from Pontresina train station at our arrival and we were positively impressed by the quality of the room and the restaurants. The gourmet restaurant features a Rouen duck which is worth trying…the bar is also top notch, with an excellent choice of cocktails and a British tea-time package, all accompanied with piano music. Also the SPA struck us as clean, comfortable and with a great view on the mountains. This is the best option while staying In Pontresina. We definitely recommend.
Stayed 2 nights in Dec 2021

10/10 Excellent

SHANSHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond
When I was booking this hotel I didn’t look into too much just know it’s the best at the Pontresina where we will hike. after check in ,it’s not only surprised us but amazed. this hotel should be benchmark for all FIVE star hotels. when we book the halfboard we didn’t expect fine dinning , the staff are extremely professional, the restaurant is as beautiful as wedding setup. the room is not only comfortable but beyond , there is even walk-in wardrobe! How good is that during traveling. We definitely enjoyed spa ,big windows with natural view . Special thank to concierge department Angel Blanco ( hope I am spelling it right ) for his warm welcome at the train station and guidance for hiking tip. Also the spa / swimming pool staff ( girl with short hair ) . Overall, this is not only accommodation during long trip but our unforgettable experience as well. It’s a place you definitely desire to come back.
Stayed 2 nights in Sep 2021

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and quiet excellent food polite and efficient staff excellent wellness facilities
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kronenhof is a magical place. It’s truly a magnificent Belle Epoque Hotel in the Mountains. Restored to perfection and beautifully decorated. We really enjoyed our time in Pontresina and the Kronenhof. From the elegant dining to the beautiful Spa. We will definitely come back to this place. Surprise Management / Special Occasions: We were celebrating our 30th Birthday in the hotel. Our father arranged the day before with the reception a Spa Treatment. It should have been a surprise. However, we were not informed by the staff about that gift. Our dad called us on our Birthday and asked us: « How we like the treatments that he chose for us? » Since we didn’t know anything about it, we were a bit confused and my dad became upset. Since he highlighted the importance to the Kronenhof Staff. I went during breakfast to the reception and tried to understand the situation. I received the answer: « You should contact the Spa ». Since I was in the middle of eating it was not an option. After a while the reception started to understand the situation and made the outmost to rearrange the appointments. Improvement Advice to Kronenhof: Since you have a lot of guets that celebrate anniversaries or birthdays in your hotel. I would personally suggest you to put more focus on that and when something goes wrong at least offer a glass of champagne or tea time. I honestly felt a bit stressed that morning. Rearranging my plans last minute.
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional couples stay
Very pleasant stay with all the luxury you can think of. Great was also that you get a free pass for all the cable cars in the region. The SPA area is nice and welcoming. We recommend the SPA treatment since we had great massages with Fatima.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2020