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Harbour Heights Hotel

4.0 star property

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Photo gallery for Harbour Heights Hotel

Terrace/patio
Deluxe Room, 1 King Bed | Desk, iron/ironing board, cots/infant beds, free WiFi
Double Room, Harbour View | View from room
Reception
Combined shower/bathtub, designer toiletries, hair dryer, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
73 Haven Road, Sandbanks, Poole, England, BH13 7LW
  • Sandbanks Beach
    ‪9 min walk‬
  • Compton Acres
    ‪12 min walk‬
  • Alum Chine Beach
    ‪7 min drive‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪20 min drive‬

Room options

View all photos for Double Room, Balcony, Harbour View

Double Room, Balcony, Harbour View | Desk, iron/ironing board, cots/infant beds, free WiFi

Double Room, Balcony, Harbour View

  • 27 sq m
  • Harbour view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Double Room

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Harbour View

Double Room, Harbour View | Desk, iron/ironing board, cots/infant beds, free WiFi

Double Room, Harbour View

  • 24 sq m
  • Harbour view
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Desk, iron/ironing board, cots/infant beds, free WiFi

Deluxe Room, 1 King Bed

  • 42 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

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Front of property

Hotel du Vin & Bistro Poole

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (640)
The price is €170
for 1 room
includes taxes & fees
21 Feb - 22 Feb
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About this property

Harbour Heights Hotel

Hotel in Poole with free breakfast and 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a conference centre, coffee/tea in a common area and conference space.
Harbour Heights Hotel offers 38 air-conditioned accommodations with coffee/tea makers and designer toiletries. Plasma televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Harbour Heights Hotel. During your stay, you're just a quick walk from Canford Cliffs Beach. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Amalfi View Restaurant, a bistro that serves Italian cuisine
  • Self-parking available for a fee
  • Amenities include meeting rooms, a conference centre and a car charging station
  • 8 minutes by car from Bournemouth International Centre and 8 minutes from Poole Harbour
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Harbour Heights Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Poole hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Amalfi View Restaurant – This bistro specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Languages

English, French, German, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 10 per night)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Amalfi View Restaurant

Things to do

  • Piano

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out fee: GBP 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 2 January and 23 January.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.00 per night.
  • Cots (infant beds) are available for GBP 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10.00 per night
  • Late check-out fee: GBP 25
  • Crib (infant bed) fee: GBP 5.0 per night
  • Rollaway bed fee: GBP 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Harbour Heights Hotel Hotel
Harbour Heights Hotel
Harbour Heights Hotel Poole
Harbour Heights Poole
Harbour Heights Hotel Poole, Dorset
Harbour Heights Hotel Poole
Harbour Heights Hotel Hotel Poole

Harbour Heights Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 203 out of 441 reviews
Rating 8 - Good. 166 out of 441 reviews
Rating 6 - Okay. 51 out of 441 reviews
Rating 4 - Poor. 18 out of 441 reviews
Rating 2 - Terrible. 3 out of 441 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not wow
Good location in Canford Cliffs. Nice terrace and bar. Room nice but a tiny bit old fashioned, as was the hotel. Breakfast pleasant. Really not much to fault but not wow either. Would probably stay again so no complaints.
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful 3 nights, in a comfortable room, with excellent food and a stunning view of the harbour from the dining terrace and our bedroom. A very friendly welcome from reception staff, including a courtesy call the day before. Most of the dining staff, were helpful and efficient. We would definitely return again. We had a lovely time in beautiful Sandbanks and the hotel was in a great location for a walk to the beach.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel, staff friendly, food great, only slight moan is the room decor was a little tired but overall really lovely hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Liz

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It’s glitters but it ain’t gold!
This hotel seems to be more focused on the food and drink side of the business for their profit and don’t care about much else. They really overcharge for everything. Two drinks £30! No table service outside. Such a shame as that’s where most people go. Missing a trick there and just making people sad they have to go get their own stuff. The room was small, stuffy, outdated and extremely(!!) tired. Could do with investing in refurbishing the rooms then they could justify the high prices. Disappointed and won’t be returning.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service
Wonderful view from dining room and deck. Staff friendly and welcoming, and exceptionally helpful. Hotel is slightly tired but clean. Sheets and towels snowy white. Squeaky and uneven floor in our room needs attention and must have been irritating to room below. Breakfast was tasty but not four star, although granola bars were delicious. Dinner selection was good.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff dining excellent room very clean
Stayed 3 nights in Jul 2024

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent views. Staff were friendly and helpful. Good dining options with excellent Chinese restaurant. Great access to beach and harbor. Would definitely go again.
Stayed 3 nights in Jun 2024

8/10 Good

Bradley

Stayed 2 nights in May 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Victoria

Travelled with family
Liked: Property conditions & facilities, room comfort
Hotel is complacent, letting its guests down
Really disliked the fact that there is no table service for drinks on the terrace, only glass collection service. This meant us having to get up, queue for very slow service at the bar, and struggle with 4 drinks down the steps. Drinks are over priced too. However, the non service policy is a missed opportunity on the part of the hotel to up-sell as glasses collected. This is a poor part of the hotel experience. Outside staff were very young, not trained other than is very basic skill of picking up glasses. The bar service was very slow and I had to stand and wait for a good few minutes before being served.
Stayed 1 night in May 2024

8/10 Good

Jack

Stayed 1 night in May 2024

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back!
Lovely stay - the views made it so book a room with a view if you can! Staff were excellent, food was also very good. Breakfast in particular was lovely and high quality.
Stayed 2 nights in Apr 2024

8/10 Good

Nigel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah, Corona del mar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

GF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hit the heights at Harbour Heights!
I completed the SW Coast walk at this wonderful hotel, A warm welcome at reception despite my somewhat dishevelled appearance. Room was 306 very comfortable with a jaw-dropping view of the harbour extending from the port of Poole to Old Harry Rocks. A great meal in the restaurant, with good food and drink and accommodating service Yes, the whole stay was expensive, but in this case, I feel I got what I paid for!
Stayed 1 night in Apr 2024

10/10 Excellent

sima

Stayed 1 night in Apr 2024

8/10 Good

Grahame

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another lovely break
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Travelled with group
We love this hotel - great position, great food and service. Not the cheapest place to stay but well worth it
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Nicholas John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Liz

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were lovely! Really good service. V impressed. Hotel would do with a facelift though, the room is a bit dated. Incredible views and lovely menu.
Stayed 1 night in Mar 2024