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Sandbanks Hotel

4.0 star property

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Photo gallery for Sandbanks Hotel

Terrace/patio
Cocktail bar
Double Room, Balcony, Sea View | Desk, free WiFi, bed sheets
Terrace/patio
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
15 Banks Road, Sandbanks, Poole, England, BH13 7PS
  • Place, Sandbanks Beach
    ‪1 min walk‬
  • Place, Canford Cliffs Beach
    ‪1 min walk‬
  • Place, Compton Acres
    ‪2 min drive‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪19 min drive‬

Room options

View all photos for Double Room

Desk, free WiFi, bed sheets

Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room, Balcony, Harbour View

Double Room, Balcony, Harbour View | Desk, free WiFi, bed sheets

Double Room, Balcony, Harbour View

8.6 out of 10
Excellent
(9 reviews)
  • 29 sq m
  • Harbour view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, Balcony, Sea View

Desk, free WiFi, bed sheets

Family Room, Balcony, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • 44 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Large Sea View Double with Balcony

Large Sea View Double with Balcony | Desk, free WiFi, bed sheets

Large Sea View Double with Balcony

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed | Desk, free WiFi, bed sheets

Single Room, 1 Single Bed

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Balcony, Sea View

Double Room, Balcony, Sea View | Desk, free WiFi, bed sheets

Double Room, Balcony, Sea View

8.2 out of 10
Very good
(11 reviews)
  • 29 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, 1 Single Bed, Balcony

Single Room, 1 Single Bed, Balcony | Desk, free WiFi, bed sheets

Single Room, 1 Single Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Double Room

Economy Double Room | Desk, free WiFi, bed sheets

Economy Double Room

8.4 out of 10
Very good
(11 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

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About this property

Sandbanks Hotel

Beachside hotel with indoor pool
Guests of this beach hotel will appreciate convenient on-site amenities such as a sauna or a playground.
Sandbanks Hotel offers 95 accommodations with a hairdryer and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sandbanks Hotel. During your stay, you're just a quick walk from Canford Cliffs Beach. Features include free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy ocean views while dining at Amalfi Italian Restaurant
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, meeting rooms and conference space
  • On-site recreation includes a sauna and a playground
  • 9 minutes by car from Poole Harbour and 9 minutes from Bournemouth International Centre
Sandbanks Hotel offers its guests an indoor pool and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The business-friendly Sandbanks Hotel also features a terrace, a front desk safe, and a porter. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Poole hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
Amalfi Italian Restaurant – Overlooking the ocean, this restaurant only serves dinner. A children's menu is available.
Sandbanks Bar – On-site cocktail bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amalfi Italian Restaurant
  • Sandbanks Bar

Things to do

  • Indoor pool
  • Playground
  • Sauna

Family friendly

  • Indoor pool
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Porter/bellhop

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out fee: GBP 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 1 October and 2 May.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are available for GBP 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10.00 per night
  • Late check-out fee: GBP 25
  • Crib (infant bed) fee: GBP 5.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Sandbanks
Sandbanks Hotel Hotel
Sandbanks Hotel
Sandbanks Hotel Poole
Sandbanks Poole
Hotel Poole Sandbanks
Poole Sandbanks
Sandbanks Hotel Poole, Dorset
Sandbanks Hotel Poole
Sandbanks Hotel Hotel Poole

Sandbanks Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 306 out of 862 reviews
Rating 8 - Good. 313 out of 862 reviews
Rating 6 - Okay. 145 out of 862 reviews
Rating 4 - Poor. 69 out of 862 reviews
Rating 2 - Terrible. 29 out of 862 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

JENNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of the beach with a lovely balcony. Very comfy bed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, amenities
They asked to take me bags to my room very happy staff and lovely place great room love the whole hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Hazel

Stayed 5 nights in Sep 2025

8/10 Good

DONALD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Eleonore

Stayed 5 nights in Sep 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved location. Shame one of windows was damaged and meant visibility was compromised. No aircon in this room. Only one restaurant ( Italian) with same menu for evening meal.
Stayed 3 nights in Sep 2025

8/10 Good

Philip

Stayed 1 night in Sep 2025

6/10 Okay

Mark

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel only really has the staff (who are all lovely) and the beach going for it. The hotel is very tired and in desperate need of some money spending on it. No wonder non of the other guests were friendly or made any attempt to smile!
Stayed 1 night in Aug 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed that gym hours were between 9am & 6 pm.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Staff & service
Expensive for what you get, swimming pool needs a complete overhaul
Stayed 1 night in Aug 2025

8/10 Good

Nita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely it’s on the beach and quieter part. Nice bar area. Breakfast limited and slow service if you order porridge or eggs but overall the location is fab.
Stayed 2 nights in Aug 2025

10/10 Excellent

JANET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect little break on the beach

We had a lovely 3 night break at Sandbanks Hotel, Poole to celebrate my husband’s birthday. This hotel is right on the beach, so suited our needs perfectly, We were given a lovely room overlooking the sea & right next to the lift (which made things easier for my mobility issues) The staff were most welcoming & friendly. We will be back.
View from our room
My husband, celebrating his birthday on the beach outside
Stayed 3 nights in Aug 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Staff & service, property conditions & facilities
This was our 8th stay at SandbankHotel and hope to return in late summer we no longer go abroad the hotel i situated on the beach food in restaurant fabulous maybe little pricey drinks definitely overpriced but as we only have 3 each per night not a problem fantastic walks on the beach roof top food available plenty seating of all types including subbed All stall great pleasant polite and professional
My favourite have had cancan made of this one
View from our balcony
from balcony
Stayed 4 nights in Aug 2025

2/10 Terrible

Alexander

Disliked: Cleanliness, property conditions & facilities
Room was a disaster for £1000+ for 3 nights. No bathroom had mold, a broken shower fitting on the wall so water leaked everywhere and the whole thing should have been updated 20yrs ago. The bedroom was ok until we realised we could not open the window without the ceiling tiles moving up and down with the wind with dust falling down. Cleaners didn’t come back the first day after we asked them to. 2nd day called reception and asked if they could clean room etc before 2pm, had to call at 3pm and asked if they could send someone asap. 6:30pm they came to clean which meant having to move our toddler out of the room just before dinner/ bedtime which was not ideal they also didn’t clean and forgot to leave toilet roll and showering products so had to come back again. They also had no beach towels for guest apart from ones you had to buy for £15 each and the towel was no good quality. Overall very poor
Stayed 3 nights in Aug 2025

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Lovely large bedroom. Good choice at breakfast. On the beach with nice patio area serving food and drink
Stayed 1 night in Aug 2025

6/10 Okay

Suet Yan

Travelled with family
Stayed 1 night in Aug 2025

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Couple no children July Always wanted to stay here , easy parking on the beach . Initial impression was of a Tired Hotel that lacks identity … great shame ias it has a fantastic location … our room had a great sea view balcony but with a children’s playground directly below ! The room was clean but had a dated feel. The restaurant had great views but the food was basic . My partner and I went for a marvellous swim in the morning across golden sand and we ate a good buffet breakfast with a fabulous sea view although obscured by a big wooden shed ! So potentially 5star amenities but delivered (apart from the beach ) a very 3 star experience !!! Would I go again ? …. I think there’s better in this location for the money we paid !
Stayed 1 night in Aug 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb breakfast buffet.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Jul 2025

10/10 Excellent

Demetrakis James

Liked: Cleanliness, staff & service
We Loved the hotel it was clean tidy and very nice i think complimentary water in the room was missing whilst the hotel we lovely i do feel it looked very tired bur 100% we will go back
Stayed 3 nights in Jul 2025

6/10 Okay

Sarah

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We go every year and this year the service was poor as the bars closed when there was people wanting drinks on the terrace you get served pints in plastic glasses and more expensive than up the road in steins ! Breakfast finished at 9.45 and heat lamps turned off and then I usually take a coffee out on terrace after breakfast in a takeaway cup and was told manageress had told them to remove the take out cups … 2nd coffee machine out of order and that was out of order last year ! Disappointing overall
Stayed 2 nights in Jul 2025

4/10 Poor

Audrey

Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Rafiq

Liked: Cleanliness, staff & service, property conditions & facilities
The beach area was well maintained, the staff were very professional and friendly. The room size was very good and terrace overlooking the sea was great
Stayed 3 nights in Jul 2025