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Hotel La Plazuela

3.0 star property

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Photo gallery for Hotel La Plazuela

Terrace/patio
Interior
Property grounds
Exterior
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Parking included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Calle 5 No. 8-13, Centro, Popayán, Cauca, 190003
  • Museo Guillermo Leon Valencia
    ‪2 min walk‬
  • Caldas Park
    ‪2 min walk‬
  • Torre del Reloj
    ‪2 min walk‬
  • Popayan (PPN-Guillermo Leon Valencia)
    ‪17 min walk‬

Room options

View all photos for Habitación con cama King

Habitación con cama King | Premium bedding, in-room safe, desk, soundproofing

Habitación con cama King

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | Premium bedding, in-room safe, desk, soundproofing

Double Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Single Room

Single Room | Premium bedding, in-room safe, desk, soundproofing

Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, soundproofing

Family Room

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel La Plazuela

Colonial hotel with 24-hour front desk and coffee shop/cafe
A restaurant, a coffee shop/cafe and a meeting room are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hotel La Plazuela offers 29 accommodations with laptop-compatible safes and a ceiling fan. Beds feature premium bedding. Cable televisions are provided.

Bathrooms include a shower. This Popayán hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hotel La Plazuela, you're just a quick walk from Museo Guillermo Leon Valencia. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Museo Guillermo Leon Valencia and Caldas Park
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Hotel La Plazuela also features tour/ticket assistance, a garden, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this Colonial Popayán hotel.

Hotel La Plazuela has a restaurant on site.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Desk
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel La Plazuela

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 60000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: COP 60000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel La Plazuela Popayan
La Plazuela Popayan
Hotel Plazuela Popayan
Hotel Plazuela
Plazuela Popayan
Hotel La Plazuela Hotel
Hotel La Plazuela Popayán
Hotel La Plazuela Hotel Popayán

Hotel La Plazuela Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 56 out of 113 reviews
Rating 8 - Good. 48 out of 113 reviews
Rating 6 - Okay. 8 out of 113 reviews
Rating 4 - Poor. 0 out of 113 reviews
Rating 2 - Terrible. 1 out of 113 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juan manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Bradley, Calgary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Charming and Aesthetically pleasing heritage structure, kind staff, great location, spacious rooms, modern bathrooms, but TERRIBLE HARD beds - took painkillers to sleep. They charge for the very small breakfast they offer - a set menu, and it’s not good. We would choose a different property next time. #1 most important hotel rule - a comfortable bed. Everything else is fluff…🙂
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes , I would happily stay here again !
Lovely old hotel with a perfect location in el centro . The thing that makes it so good is the staff , they are charming and helpful - usually with a smile ! Muchas gracias a todos !👌👍👍
Stayed 5 nights in Jan 2024

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Sound reverberates through this hotel and conversations, footsteps, and restaurant noise is amplified. Outside street noiae is loud, too. It's quiet through the night, though, as el centro shuts down relatively early here.
Stayed 2 nights in Oct 2023

8/10 Good

Felix

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, good breakfast and clean
Stayed 2 nights in Jul 2023

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful but noisy at times
Great place. Unfortunately our room was facing a busy street so was very noisy. We were frequently awakened by car horns. Get a room on the quiet side.
Stayed 3 nights in May 2023

10/10 Excellent

Monte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2023

10/10 Excellent

David, Chicago

Stayed 1 night in Nov 2022

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service. Pretty clean. The hotel is located just a block away from The Parque Caldas. Highly recommended!!!
Stayed 3 nights in Jun 2022

10/10 Excellent

Patrick

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our home in Popayan
After many, many visits to Plazuela I cannot say enough good things about it. The location, the history, and most importantly -- the people -- Plazuela is my home away from home in Popayan. I think you'll love it to.
Stayed 3 nights in Dec 2021

8/10 Good

Ahmed Alberto

Stayed 4 nights in Feb 2022

8/10 Good

Oscar, Bogota

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, one block away from the central Square. Breakfast cooking is mediocre, that part of the stay was just disappointing
Stayed 2 nights in Jun 2019

8/10 Good

AC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful outside and courtyard. Our room was in the second back courtyard, and a bit more modern than I thought it would be - with slight smell (sewage?) and non-functioning safe. Breakfast was disappointing: served (non-buffet) American breakfast, with no other options (e.g. Colombian food would have been great).
Stayed 2 nights in Jan 2019

10/10 Excellent

Phil, Vancouver, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to the main plaza, comfortable, beautiful, and staff is helpful and friendly. Safe parking lot one block away.
Stayed 1 night in Jul 2018

6/10 Okay

John, Raleigh

Liked: Cleanliness
It was an ok experience. I think it overprice
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great colonial hotel in historic center
Very atmospheric, clean and comfortable room with a safe. Wonderful staff and excellent location. Across the street from a beautiful church. I did not have any hot water in my room, however, so needed up change rooms.
Stayed 1 night in Mar 2018

10/10 Excellent

GAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

8/10 Good

Suzanne, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect city centre location but tranquil
Lovely ambience. Great location for the city centre sights. And the Menu del Dia we had for lunch one day was delicious (for Colombia) and great value. We enjoyed our stay.
Stayed 3 nights in Jan 2018

10/10 Excellent

Mike, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly peaceful
Popayán's center is a wonderful place. And this hotel was a perfect example of the quite beauty. The room was spacious, clean, and relatively quite, especially being on the street side. The bed was somewhat hard, but otherwise the room was very comfortable. On future trips, we will definitely stay again.
Stayed 2 nights in Sep 2017

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to the White City
The location of the hotel is awesome...within short walking distance to the main square and historic area. They've done a beautiful job of renovating the hotel...the decor, inside square and dining area match the colonial elegance of the city. The room is clean and comfortable. Double beds are small, pillows are a bit hard and no toiletries in bathroom like shampoo.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, lovely staff
From the outset, all staff were delightful and very accommodating. Food in the comedor was fine, smiling staff were helpful. Because of them we loved Popayan!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Juan, Colombia

Liked: Cleanliness
Good deal, friendly staff.
Good location. This is a small, charming place, good to stay for a night, nothing fancy, but friendly service. It's a good deal.

8/10 Good

Juan, Phoenix AZ

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice colonial hotel but terrible staff.
Hotel is centrally located to most historical attractions. It is nice and clean but the reception desk is very unprofessional. They didn't want to honor my expedia reservation. I had to print out the mail with the reservation in a different place. This was awkward as it was late and I was tired. The clerk lied about multiple policies. Be aware as this office scans your passports and hopefully they dont do anything with them. I would choose a cheaper hotel there are plenty on the area without this nuisances.