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ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort

5.0 star property

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Photo gallery for ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort

Breakfast area
Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
Exterior
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Spa
  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping

Explore the area

Map
Via del ciclamino 5, Porlezza, CO, 22018
  • Lake Lugano
    ‪2 min walk‬
  • Porlezza Lakeshore Park
    ‪2 min drive‬
  • Piazza Fontana
    ‪2 min drive‬
  • Lugano (LUG-Agno)
    ‪45 min drive‬

Room options

View all photos for Iconic ARIA Penthouse Suite

Iconic ARIA Penthouse Suite | Premium bedding, down duvets, in-room safe, soundproofing

Iconic ARIA Penthouse Suite

  • 168 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Lake View Grand Loggia Suite

Premium bedding, down duvets, in-room safe, soundproofing

Lake View Grand Loggia Suite

  • 157 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for LAGO Penthouse Suite

LAGO Penthouse Suite | Private kitchen | Coffee/tea maker

LAGO Penthouse Suite

  • 158 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite

Suite | Private kitchen | Coffee/tea maker

Suite

  • 72 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Lake View Loggia Suite

Lake View Loggia Suite | Premium bedding, down duvets, in-room safe, soundproofing

Lake View Loggia Suite

  • 144 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Lake View Family Grand Loggia Suite

Premium bedding, down duvets, in-room safe, soundproofing

Lake View Family Grand Loggia Suite

  • 165 sq m
  • Lake view
  • Sleeps 6
  • 3 King Beds

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About this property

ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort

Lakefront hotel with full-service spa and sauna
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. WiFi in public areas is free. Additionally, a restaurant, a bar/lounge and a sauna are on-site.
ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort offers 15 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. Accommodation at this 5-star hotel has kitchens with separate dining areas and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, designer toiletries and hairdryers.

This Porlezza hotel provides complimentary wireless Internet access. 50-inch flat-screen televisions come with digital channels. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

SPA CEò has 5 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort, you're just a quick walk from Lake Lugano. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with body treatments, massages or aromatherapy at SPA CEò
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a steam room and a sauna
  • 0.1 mi (0.2 km) from Lake Lugano and 8.5 mi (13.6 km) from Parco Ciani
  • Dogs welcome for a fee (restrictions apply)
ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A sauna, spa services, and a terrace are also featured at the luxury ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort. For a fee, parking is available.

This 5-star Porlezza hotel is smoke free.

ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Languages

Dutch, English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 30 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room kitchen
  • Indoor pool
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Kitchen
  • Separate dining area

More

  • Air conditioning
  • Heating
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 2 January and 22 March.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50.00 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 30 per day (in/out privileges)
  • Pet fee: EUR 50.00 per pet, per day
  • Service animals are exempt from fees
  • Kitchen/kitchenette fee: EUR 150 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 013189-CIM-00006, IT013189B4DG4IH4ND

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 56 out of 59 reviews
Rating 8 - Good. 1 out of 59 reviews
Rating 6 - Okay. 1 out of 59 reviews
Rating 4 - Poor. 0 out of 59 reviews
Rating 2 - Terrible. 1 out of 59 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

BIBI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a quiet modern retreat , small in size maybe but it’s the perfect retreat with a heavenly view. The standard of staff and service is very high. Highly recommended
Stayed 2 nights in Sep 2024

10/10 Excellent

Ricardo, Sugar Land

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, outstanding staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

pariss

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5 star! One of best hotel I stayed at.
Stayed 5 nights in Aug 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Nikolai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Vadim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about Aria!
Stayed 1 night in Aug 2024

10/10 Excellent

Anatoliy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 4 nights in Jul 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
absolute perfection. Like the Garden of Eden.
absolute perfection in every single way. Felt like we had the entire hotel to ourselves. Staff went above and beyond. The lake is incredible. Perfect temp for swimming and super clean. Must go boating! Food at all restaurants was magnificent.
Stayed 3 nights in Jul 2024

10/10 Excellent

B. A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Giuseppe, ROCHESTER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just fabulous. Highly recommend it
Stayed 6 nights in Apr 2024

10/10 Excellent

Gursharn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is your spot
We’ve stayed in some beautiful places and Aria will not disappoint. The staff, however, is the real star of this show. From front staff to back of house they offer a true 5 star experience. After a whirlwind trip through the expected stops (Venice, Verona, Lake Como) we wanted something a bit more low key but with nice amenities. The VIP spa experience is worth the extra expense for a memorable afternoon and their tasting experience restaurant is as good (or better) than NYC. That they are an upscale boutique hotel as part of a larger hotel property provides large hotel amenities but exceptional quick service. Oh they even have Donkeys you can feed which was super cute.
Stayed 3 nights in Aug 2023

10/10 Excellent

Madison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Marina, New York

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem of a place. Little paradise on lake Lugano away from crowds but conveniently 15 minutes to Mennagio and 20 minutes to Lugano. Amazing, spacious, well appointed rooms, beautiful facilities, out of this world swimming pool and jacuzzi. But what makes this place truly unique is people. Martina, Michela, Matteo, Tecla, Serena you are amazing, warm, incredible people. Thank you for your top notch service, attention to detail, promptness, friendliness, kindness and AMAZING help. You truly made our visit special and we cannot thank you enough for everything you have done for us. I highly recommend this place to anyone traveling to Como and will definitely be back with my family. A true gem!
Stayed 4 nights in Aug 2023

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and property! Everyone was so attentive and provided a great relaxing experience. If we’re in Lugano area in the future, we will book this hotel.
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property, spectacular room and service.
Spent 3 nights here with my wife. Attentive service, booked us restaurants both on site and off - which were all perfect & memorable. Everything exceeded expectatios here. + wow…. Beautiful lake.
Stayed 3 nights in Jul 2023

10/10 Excellent

Giuseppe, ROCHESTER

Stayed 3 nights in Jul 2023

10/10 Excellent

Neda

Stayed 5 nights in Jul 2023

2/10 Terrible

Daniele

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst 5 star hotel I have ever seen. We stayed for 5 minutes and then decided to leave and book a different hotel. Avoid at all costs.

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful experience at the Aria Resort. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
Stayed 2 nights in Jun 2023

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible
Stayed 3 nights in Jun 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was absolutely perfect in every single way.
Stayed 4 nights in May 2023

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful vacation
Incredible place and incredible staff
Stayed 2 nights in Mar 2023

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Dream in Italy
Quite possibly one of the best stays I had in Italy. Booked the Penthouse and worth every penny. The staff made us feel very cared for during our visit. There’s a private tunnel to one of the restaurants that feels out of a movie. There’s a small town that’s worth visiting for some lunch and gelato, About a 20 min walk away. We asked the front desk what would be the best place for breakfast with a view of the lake and they replied, “Your room” and they weren’t kidding, The view from the patio was cinematic. Can’t wait to be back this Summer.
Stayed 2 nights in Aug 2022