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Residenza Lago di Lugano

3.5 star property

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Photo gallery for Residenza Lago di Lugano

Rooftop pool
Garden
TV
Lake
Exterior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Breakfast available
  • Gym
  • Pet-friendly

Explore the area

Map
Localita Cini 31 A, Check In: Parco San, Marco Lifestyle Beach Resort, Porlezza, CO, 22018
  • Lake Lugano
    ‪2 min walk‬
  • Porlezza Lakeshore Park
    ‪2 min drive‬
  • Porlezza Harbour
    ‪2 min drive‬
  • Lugano (LUG-Agno)
    ‪45 min drive‬

Room options

View all photos for Comfort Room, 2 Single Beds

TV

Comfort Room, 2 Single Beds

  • 20 sq m
  • Partial lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 Bedroom (Comfort)

TV

Family Room, 1 Bedroom (Comfort)

  • 25 sq m
  • Partial lake view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Comfort Room, 1 Bedroom (3 pax)

TV

Comfort Room, 1 Bedroom (3 pax)

  • 25 sq m
  • Partial lake view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

About this property

Residenza Lago di Lugano

Lakefront hotel with 4 restaurants and private beach
Along with 4 restaurants, this smoke-free hotel has a water park (surcharge) and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a beach bar and a snack bar/deli are on-site.
Residenza Lago di Lugano offers 8 accommodations, which are accessible via exterior corridors and feature a safe and a hairdryer. Rooms open to furnished balconies. This accommodation is furnished with double sofa beds. Satellite televisions are provided.

Bathrooms include baths or showers and bidets. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor tennis court and a water park (surcharge) are featured at the hotel. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Residenza Lago di Lugano, you're just a quick walk from Lake Lugano. Enjoy features like free WiFi in public areas, plus 4 restaurants and a gym.
  • Free WiFi
  • The 4 restaurants, beach bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the water park
  • Amenities include a front desk safe, a meeting room and conference space
  • On-site recreation includes an outdoor tennis court, a gym and basketball
  • Just a 2-minute drive from Porlezza Lakeshore Park and a few minutes from Porlezza Harbour
A private beach is featured. Residenza Lago di Lugano offers its guests a water park (surcharge), an outdoor tennis court, and a fitness centre. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1184 square feet (110 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Residenza Lago di Lugano. Parking is available for a fee.

This 3.5-star Porlezza hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
La Masseria – This restaurant only serves dinner. A children's menu is available.
La Terrazza – This restaurant only serves dinner. Open daily.
Bistro – This restaurant serves lunch and dinner. A children's menu is available. Open daily.
Pizzeria – This restaurant serves lunch and dinner. A children's menu is available. Open daily.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 30 for adults and EUR 17 for children
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • La Masseria
  • La Terrazza
  • Pizzeria

Things to do

  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Fitness classes
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Personal motorised watercraft
  • Pilates classes
  • Playground
  • Rock climbing
  • Rowing/canoeing
  • Scuba diving
  • Snorkelling
  • Tennis lessons
  • Water park
  • Water skiing
  • Windsurfing
  • Yoga classes

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Living room
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,184 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 2.00 per person, per night. This tax does not apply to children under 15 years of age.
  • Resort fee: EUR 50 per accommodation, per night
The resort fee includes:
  • Children's club/arcade access
  • Fitness centre access
  • Fitness/yoga classes
  • Nearby fitness centre access
  • Pool access
  • Spa access
  • Hot tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 for adults and from EUR 17 for children
  • Self-parking fee: EUR 20.00 per day (in/out privileges)
  • Facilities fee: EUR 50 per accommodation, per day and includes use of: hot tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Air conditioning is not provided
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Access to this property's children's swimming pool is subject to charges.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Lago Lugano
Residenza Lago di Lugano
Residenza Lago di Lugano Hotel
Residenza Lago di Lugano Hotel Porlezza
Residenza Lago di Lugano Porlezza
Resinza Lago di Lugano Hotel
Residenza Lago di Lugano Hotel
Residenza Lago di Lugano Porlezza
Residenza Lago di Lugano Hotel Porlezza

Residenza Lago di Lugano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 75 out of 129 reviews
Rating 8 - Good. 38 out of 129 reviews
Rating 6 - Okay. 13 out of 129 reviews
Rating 4 - Poor. 1 out of 129 reviews
Rating 2 - Terrible. 2 out of 129 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul T., Wistaston, halfway between Crewe and Nantwich in Cheshire

Liked: Cleanliness
European road trip
We stopped here on the way between the Sourh of France and Baden Baden. We wish we could have stayed at least a week as the whole experience was exceptional. We therefore decided to spoil ourselves by dining in the exclusive Muse restaurant within the resort. The 6 course menu was fantastic.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the park!
Very family friendly with beautiful park!
Stayed 2 nights in Oct 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful family break
I wasn’t sure what to expect from here but it really was excellent. The resort is better than I was expecting. The £50/day for kids pool or spa is not needed as private access to the lake is amazing (and its warm!) On site facilities are great, staff are very helpful and although isolated, there are cute little villages on the lakeside road within walking distance for bars/restaurants. Suitable for couples of families - would definitely recommend.
Stayed 5 nights in Aug 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a good standard throughout. The location was excellent and it provided good facilities. Make sure you check what is included in regards to access to pool and other parts, including child care. We got caught out on this as they have different levels for parts of resort. Overall a great Location and resort.
Stayed 4 nights in Aug 2018

8/10 Good

Tracey

Liked: Cleanliness, property conditions & facilities
Beautiful location but watch out for upcharges!
Hard to find since apparently one "version" on hotels.com has a different name. We booked under the Residenza Lago Di Lugano (not HOTEL PARCO SAN MARCO POR PORLEZZA). Be aware even though it might say "beach umbrellas" are included, they will upcharge for using their pools (50 Euros!) and they charged us for parking as well. The lake was awesome so we just swam in there during our short stay. Our AC unit in our bedroom didn't work but otherwise, the location is amazing.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from the terrace was unbelievable. We had dinner just down to road with "pelligrino" in the title. We had fresh pike from the lake and it was great. The hotel location is very good.
Stayed 1 night in Jun 2018

10/10 Excellent

NickBennet740, Sarasota, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A site with views as perfect as the photos
What is there to not say about this hotel. Its absolutely stunning, from staff, to service, to the room and everything in between. The site is a botanical garden, it has a wonderful full elevation change and beautiful stairwells and terraces, and a calming river running through it. If you cant relax here then you cant anywhere. The staff where sweet and very personable and spoke English better then I do, (I also learned some Italian from them) the activities even in off season where made available which was great. The rooms was also absolutely beautiful just as the grounds where, I loved the ornamental key you get, and the tilt in windows where so great as was the glass doors with the sheer curtains so you could let the beautiful spring weather in. I had one of the best experiences of my adult life staying here and I will be back next april if I can afford it again, that is a sure thing!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice. The restuarant on site was amazing-great service and very good food. Everyone was very helpful. Although I had requested a double and two single beds for our family they gave us a double and sofa bed since they could not find our request. Overall though it was very clean and the location was unbeatable.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with private lake beach
Great hotel with excellent facilities and spacious, well supported private beach area. However, most impressive feature was the staff, all extremely friendly and nothing seemed too much trouble.

10/10 Excellent

Alain, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow wow wow
Highlight of our road trip in Italy. The resort was great and full of amenities in addition to the easy access to the lake. Great sceneries.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility defined
My recent stay was in a residenze apartment on the top floor overlooking the lake with a superb view and really comfortable apartment. The lake front area was also bery nice. My only negative was paying euro 10 per day to park my car but otherwise all was very nice including the staff.

8/10 Good

paul, Uk

Liked: Cleanliness, staff & service, property conditions & facilities
Great lakeside views, facilities cost extra!
The hotel was a long way from Lugano, but it was in a beautiful lakeside spot. Really friendly staff. Our only issue was because we booked a 'room only' to use any of the facilities would cost 50 Euros per day per person. Which for an overnight stay was too expensive. This wa snot made clear at the time of booking.

10/10 Excellent

paul, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not quite as expected.
The hotel was very smart, the staff very friendly and helpful. However we were disappointed to find out on arrival that all facilities were extra to our 'room only' booking (the facilities were charged at 50 euros per person per day) our daughter was disappointed not to be able to use the pools as we were only staying enroute and thought this too expensive. its also a long way out of town and theres not much around the vicinity.

10/10 Excellent

Family S, stuttgart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow!! The best family feindly hotel experience.
First of all its not often that hotel staff seem genuinely hospitable and child friendly. THis was was amazing for the entire family. Here are so many things for everyone to do. The hotel caters to a family fun experience. The restaurants and activities have something for someone of all ages and its a nice place. Oftentimes kids-centric places tend to wear but this place is well kept and pristine. My children are dying to go back. THey had an awesome time in the pool, and on their personalized Lugano boat tour (thank you Luca), at the hotel beach, feeding the donkeys, finding treasure on their scavenger hunt, and exploring the region. What a relaxing time for all. Loved it! And the food was great too!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Italian coast of Lake Lugano
We stayed at this hotel for 5 nights and had a wonderful time. Booked a basic room, had a nice view of the lake. Our place had a small kitchen,which worked out well for us. Breakfast is an extra 20 Euros. In the evening we explored Porlezza's restaurants. Swimming pool and beach are free. Sauna and other spa options are available for a fee. Did some hiking nearby.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lakes Como and Lugano
Very nice resort-style experience

8/10 Good

janet, lake lugano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
unexpected luxury
the place was no where near lake como as I had requested on the location. It was about 45 minutes away along a winding road near lake lugano. The grounds were however, amazing; lovely service, 5 star gardens, spa, fireplaces, reading rooms. it was spectacular with a room overlooking a lake. We reserved for 3 people and were pleased with the bedroom and couch already made up for our stay. 2 warnings: depending on your room location you may want to drive as close as possible as toting luggage was a challenge and the GPS location is deceiving it was the San Marco hotel and Spa. you will drive back and forth and back and forth without that information. Go if you are on your way to Switerland.

10/10 Excellent

S.A, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PEACEFUL PLACE
I SPEND MY TIME HERE ME AND MY GIRLFRIEND, IN DECEMBER , IT IS A VERY NICE PLACE BUT I PREFER TO COME HERE AGAIN IN SUMMER TIMES,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alan, Atlanta, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Unique Location
We stayed at the San Marco for 4 nights for the purpose of using it as a base for visiting Gubbio, Assisi, Perugia, Spoleto, etc.. For that purpose the hotel fit nicely our needs. The highways to these places are convenient. What amazed me was the grounds that were beautifully manicured.. The hotel had a very nice pool with an out door bar, soccer field, tennis courts and other amenities. Breakfast was fine but did not eat at the restaurant for dinner. One night we tried it was fully booked. Only drawback was the dogs at nearby farm would occasionally bark at night.

10/10 Excellent

t

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Emmanuel, Athens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and very nice location
The location is excellent, and has amazing view to the lake. The hotel itself is very good and offers many options for the kids, as well. Unfortunately, we had to use our car to visit nearby places, as it is not easy to move without one. It is excellent value for money, although there are many extra charges not included in the basic price. Overall, a very good choice and I highly recommend it.