Hotel in Port Arthur with free breakfast and 24-hour front desk
Laundry facilities, a 24-hour front desk and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Change of towels is available on request
Crystal Inn offers 80 air-conditioned accommodations, with free toiletries. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels.
Bathrooms include a combined bath/shower unit. This Port Arthur hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is offered on a daily basis and change of towels can be requested.
Our customers tell us that they can't get enough of the helpful staff at Crystal Inn. During your stay, you'll be close to The Medical Center of Southeast Texas. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
Free continental breakfast served daily
Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Free self-parking
Amenities include meeting rooms, laundry facilities and a lift
Guests have great things to say about the clean guestrooms and the helpful staff
8 minutes by car from Our Lady of Guadalupe Shrine and 8 minutes from London Bridge Park
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Crystal Inn also features laundry facilities and a lift. Self parking is free.
This Port Arthur hotel is smoke free.
Guests are served a free continental breakfast daily from 5:00 AM to 9:00 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free continental breakfast available daily 5:00 AM to 9:00 AM
Family friendly
In-room microwave
Laundry facilities
Mini-fridge
Conveniences
24-hour front desk
Laundry facilities
Guest services
Change of towels on request
Housekeeping (daily)
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Grab bar in bathtub
Grab bar in shower
Grab bar near toilet
Hand-held showerhead
Height-adjustable showerhead
In-room roll-in shower
Lift
Low-height electrical sockets in bathroom
Phone accessibility kit
Portable bathtub seat
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Room amenities
Bedroom
Down comforter
Pillow menu
Premium bedding
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
43-inch TV with premium cable channels
Food and drink
Microwave
Mini-fridge
More
Air conditioning
Desk
Laptop workspace
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.
Property is also known as
Crystal inn Hotel
Crystal inn Port Arthur
Crystal inn Hotel Port Arthur
Crystal Inn Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 86 out of 201 reviews" "
10 - Excellent
86
Rating 8 - Good. 53 out of 201 reviews" "
8 - Good
53
Rating 6 - Okay. 20 out of 201 reviews" "
6 - Okay
20
Rating 4 - Poor. 16 out of 201 reviews" "
4 - Poor
16
Rating 2 - Terrible. 26 out of 201 reviews" "
2 - Terrible
26
7.8/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Okay
Danielle
18 Sept 2024
The give stained towels , pillows blankets and sheets it’s really Ridiculous and look at you crazy when u ask for clean ones I really don’t believe they use bleach
Danielle
Stayed 2 nights in Sep 2024
2/10 Terrible
Jeremiah
Travelled with family
15 Sept 2024
Disliked: Property conditions & facilities
NOT Worth The Little Bit You Save. Go Elsewhere!
This place is disgusting. There is black mold all over the ceiling of the bathroom. There was urine on the toilet and floor. The cheap towels had hair on them. When the shower was turned on rusty colored water came out. The bathroom door will not close because it was out of square. The pillows had the stuffing falling out of the ends. When you lay on the bed, you can feel the springs protruding through the mattress. The coffee pot was missing half the parts and could not be used.
The staff at the front desk was very rude as well. Never Again!