Crystal Inn

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crystal Inn

Deluxe Double Room | Premium bedding, down duvets, desk, laptop workspace
Free daily continental breakfast
Lobby
Exterior
Classic Studio Suite | Living area | 43-inch TV with cable channels

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
2015 TX-73, Port Arthur, TX, 77640
  • Central Mall
    9 min drive
  • The Medical Center of Southeast Texas
    9 min drive
  • Medical Center of Southeast Texas
    9 min drive
  • Beaumont, TX (BPT-Southeast Texas Regional)
    12 min drive

Room options

Classic Studio Suite

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Comfort Single Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Crystal Inn

Hotel in Port Arthur with free breakfast and 24-hour front desk
Laundry facilities, a 24-hour front desk and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Change of towels is available on request
Crystal Inn offers 80 air-conditioned accommodations, with free toiletries. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit. This Port Arthur hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is offered on a daily basis and change of towels can be requested.

Our customers tell us that they can't get enough of the helpful staff at Crystal Inn. During your stay, you'll be close to The Medical Center of Southeast Texas. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Amenities include meeting rooms, laundry facilities and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Our Lady of Guadalupe Shrine and 8 minutes from London Bridge Park
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Crystal Inn also features laundry facilities and a lift. Self parking is free.

This Port Arthur hotel is smoke free.

Guests are served a free continental breakfast daily from 5:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

Crystal inn Hotel
Crystal inn Port Arthur
Crystal inn Hotel Port Arthur

Crystal Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 86 out of 201 reviews" "
Rating 8 - Good. 53 out of 201 reviews" "
Rating 6 - Okay. 20 out of 201 reviews" "
Rating 4 - Poor. 16 out of 201 reviews" "
Rating 2 - Terrible. 26 out of 201 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Danielle

The give stained towels , pillows blankets and sheets it’s really Ridiculous and look at you crazy when u ask for clean ones I really don’t believe they use bleach
Stayed 2 nights in Sep 2024

2/10 Terrible

Jeremiah

Travelled with family
Disliked: Property conditions & facilities
NOT Worth The Little Bit You Save. Go Elsewhere!
This place is disgusting. There is black mold all over the ceiling of the bathroom. There was urine on the toilet and floor. The cheap towels had hair on them. When the shower was turned on rusty colored water came out. The bathroom door will not close because it was out of square. The pillows had the stuffing falling out of the ends. When you lay on the bed, you can feel the springs protruding through the mattress. The coffee pot was missing half the parts and could not be used. The staff at the front desk was very rude as well. Never Again!
Stayed 1 night in Sep 2024

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place
Stayed 1 night in Aug 2024

8/10 Good

Thelma

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Stayed 1 night in May 2024

2/10 Terrible

Ruben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They did not clean the restroom before I got here. It was horrendous.
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Stayed 1 night in Aug 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here 2 nights and had no problems. The staff was nice and friendly as well.
Stayed 1 night in Jul 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
The staff answer my questions when I ask, and everything in the motel was presentable.
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe property. Clean and quiet area. Close to store and highway. Good customer service.
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Stayed 2 nights in Jul 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, safe clean rooms, laundry room on site. Great customer service! Would recommend this property.
Stayed 1 night in Jul 2024

10/10 Excellent

Cristina

Stayed 1 night in Jul 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Bogdan

Liked: Staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Jul 2024

2/10 Terrible

parastoo

Stayed 2 nights in Jul 2024

8/10 Good

Sergii

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024

6/10 Okay

Andrea, Star city

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The floor in bathroom unsafe in the handicap shower, and there was water coming out from behind the mirror above bed
Stayed 1 night in Jun 2024

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Samantha

Stayed 4 nights in Jun 2024

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind, helpful staff with comfortable rooms that were clean.
Stayed 1 night in Jun 2024

2/10 Terrible

Joe a

Stayed 2 nights in May 2024

6/10 Okay

Gerardo

Stayed 3 nights in May 2024