Crystal Palace Resort

2.0 star property

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Photo gallery for Crystal Palace Resort

Seasonal outdoor pool, open 7:00 AM to 10:00 PM, free pool cabanas
Comfort Double Room | Down duvets, memory-foam beds, individually decorated
Point of interest
Reception
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
1600 Highway 87, Port Bolivar, TX, 77650
  • Crystal Beach
    ‪14 min walk‬
  • Port of Galveston Cruise Terminal
    ‪44 min drive‬
  • Moody Gardens
    ‪52 min drive‬

Room options

Classic Room, 1 King Bed, Poolside

  • Sleeps 2
  • 1 King Bed

Classic Double Room, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Comfort Double Room

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Comfort Suite, 1 King Bed with Sofa bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Crystal Palace Resort

Beach location and seasonal outdoor pool
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a corner/local shop and charcoal grills. Housekeeping is available once per stay.
Crystal Palace Resort offers 60 air-conditioned accommodations, which are accessible via exterior corridors, and features fans and blackout curtains. Rooms open to balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature down duvets. 40-inch LED televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead. Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Crystal Palace Resort's great location. During your stay, you'll be within walking distance of Crystal Beach. Features include free WiFi in public areas and free self-parking, plus a seasonal outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include convenience store and coffee/tea in a common area
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • 15.5 mi (24.9 km) from Port of Galveston Cruise Terminal and 20.5 mi (33.1 km) from Moody Gardens
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Crystal Palace Resort offers its guests a seasonal outdoor pool, barbecue grills, and coffee/tea in common area. WiFi is free in public spaces. Free self parking is available. A complete renovation of Crystal Palace Resort was completed in January 2023.

Smoking is allowed in designated areas at this Port Bolivar hotel.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • Water sports equipment

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room microwave
  • Mini-fridge
  • Pool toys
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (once per stay)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Direct access to the beach
  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers

Accessibility

  • Hardwood flooring in public areas
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Maximum 2 (weight limit: 79 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Noise-free guestrooms cannot be guaranteed
Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 March and close on 30 September.
  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Crystal Palace Resort Hotel
Crystal Palace Resort Port Bolivar
Crystal Palace Resort Hotel Port Bolivar

Crystal Palace Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 165 out of 346 reviews
Rating 8 - Good. 100 out of 346 reviews
Rating 6 - Okay. 46 out of 346 reviews
Rating 4 - Poor. 11 out of 346 reviews
Rating 2 - Terrible. 24 out of 346 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Bradley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Broken Crystal Palace.
Room(s) were dirty. Roach(Live) was found in one of the beds. No room cleaning or new towels for 3 days (entire stay). Very Friendly staff but clearly the simple logistics of room readiness was not / is not applied. I reserved 2 rooms for 3 days for my parents and inlaws. My MIL checked out early as a result of the poor room quality. Im sure this is good enough for Summer Beach Tourist who probably dont care for room quality as long as there is a party. But for a local, normal stay its not worth even the discounted price at Hotels.com
Stayed 2 nights in Dec 2024

10/10 Excellent

Lizena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception personal very friendly, and polite, rpoms very clean and spacious
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute, clean and comfy
The new owners of this place really made some great changes. I haven't stayed here in years and I was pleasantly surprised. The decor is so cute, bright , and colorful. It has a nice little fridge and microwave, a nice flat screen tv, beautiful pool area, and very comfortable beds. Looking forward to a return visit.
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Liked: Property conditions & facilities
Awsome
Stayed 1 night in Nov 2024

2/10 Terrible

Lorenzo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

WILMER

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Walter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s. Beautiful place, bed were comfy rooms were clean
Stayed 1 night in Oct 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 3 nights in Nov 2024

10/10 Excellent

Roger

Stayed 2 nights in Nov 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

orville

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jon, Willis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for a quick visit
Stayed 3 nights in Oct 2024

10/10 Excellent

Kailey

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Perfect for a weekend getaway. The rooms are newly remodeled and the staff was very friendly upon check in. Will definitely be returning!
Stayed 1 night in Nov 2024

10/10 Excellent

Ane, Galveston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was closed due to algea
Stayed 1 night in Nov 2024

6/10 Okay

Felicia

Travelled with group
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Veronica

Stayed 1 night in Nov 2024

10/10 Excellent

Tricia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely LOVED our stay! The staff were fantastic! Our room was spacious and comfortable. The ONLY thing that we found only slightly excessive was the pet fee. Non refundable $20 per day booked per pet. But I also understand that some folks don’t clean up after their fur babies, and repeat offenders will ruin it for the rest of us. I would recommend this resort to ANYONE coming to the peninsula!
Stayed 2 nights in Nov 2024

10/10 Excellent

charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well kept
Stayed 1 night in Nov 2024

6/10 Okay

Russ

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The price paid for the room is a good value. Generally, the room was fairly clean. The hotel is an older property and like properties on a beach, it has wear and tear from people and the salt air, but a fairly well kept property. There was not always someone at the front desk and you had to ring the bell to get someone there, so patience in that area is advised. Don't get a room by the mechanical room. Loud noises early in the morning that sound like a pump kicking in. The pool area was clean and well kept.
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel served it's purpose, Sleep and bathing! Stayed one night. Woke up wanting a cup of coffee found neither in room nor lobby. Oh well.
Stayed 1 night in Nov 2024

2/10 Terrible

Benjamin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not fit to bring a family
Stayed 2 nights in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great remodel on a very old motel. Pool is awesome!
Stayed 1 night in Oct 2024