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4.0 out of 5

"This is not a hotel, all the apartments are owned privately and so vary in quality/state. When we first arrived our room was not at all up to scratch. ... " More

By a verified traveller on Mon 28 May 2018

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1 Bedroom Apartment - BALLY meets Bali

Bed Count 1 King Bed Maximum Occupancy 3 Max

1 Bedroom Accessible Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Bedroom Duel Key Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Family Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

3 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 7 Max

2 Bedroom Ensuite Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Hotel Description

During your stay at Hibiscus Resort & Spa, you're just a quick walk from Macrossan Street. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools. Built in 1996, this comfortable aparthotel has 42 apartments over 3 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.

  • Each apartment offers a kitchenette, a dryer and a furnished balcony/patio
  • Free WiFi
  • Free self-parking
  • Take a swim in the 2 outdoor pools
  • Indulge with massages, body wraps or facials at Hibiscus Day Spa
  • Amenities include laundry facilities, a terrace and library
  • Steps from Macrossan Street and 6 minutes on foot from Four Mile Beach
  • Airport shuttle service available for a fee

Hibiscus Resort & Spa ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hibiscus Resort & Spa

Everyone (1)
4 out of 5
This is not a hotel, all the apartments are owned privately and so vary in quality/state. When we first arrived our room was not at all up to scratch. Thankfully the manager was able to move us immediately to a much better room. The pools and other shared areas were great. Breakfast was lovely, though it wasn't always ready on time. This resort is in a great location for Port Douglas.

Posted by on 28 May 2018

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Property Features

Hibiscus Resort & Spa offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Spa services, a library, and a terrace are also featured at Hibiscus Resort & Spa. Free self parking is available. This 3.5-star Port Douglas aparthotel is smoke free.

  • 42 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1996
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Separate living room
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hibiscus Resort & Spa offers 42 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Clothes dryer
  • Private balcony or patio (furnished)
  • Flat-screen television
  • Digital channels
  • DVD player
  • Fridge
  • Microwave
  • Stovetop
  • Coffee maker
  • Kitchenware
  • Housekeeping (limited)
  • Hairdryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control
  • Ceiling fan

Nearby Activities

2 outdoor swimming pools are on site.

Spa Services

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Hibiscus Day Spa. Services include hot stone massages, facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Hot stone massage
  • Prenatal massage
  • Hot tub in spa
  • Minimum age to access spa is 18
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:30 AM - 4:00 PM. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours.

Hibiscus Resort & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:30 AM - 4:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per day.
  • Cots (infant beds) are available for AUD 15.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and debit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

  • Host will greet you
  • Staffed front desk
  • Front desk opens daily at 8:30 AM
  • Front desk closes daily at 4:00 PM
  • Property does not offer on-site COVID-19 testing
  • Contactless check-in is available
  • No lifts
  • Smoke detector
  • Debit cards
  • Property uses a professional cleaning service
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 52 per person (one-way)
  • Airport shuttle fee per child: AUD 26 (one-way), (up to 11 years old)
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 65.0 per day
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hibiscus Gardens Spa
  • Hibiscus Gardens Spa Port Douglas
  • Hibiscus Gardens Spa Resort
  • Hibiscus Gardens Spa Resort Port Douglas
  • Hibiscus Spa Resort
  • Hibiscus Gardens Hotel Port Douglas
  • Hibiscus Resort Port Douglas
  • Hibiscus Resort
  • Hibiscus Port Douglas
  • Hibiscus Resort Spa
  • Hibiscus & Spa Port Douglas
  • Hibiscus Resort & Spa Aparthotel
  • Hibiscus Resort & Spa Port Douglas
  • Hibiscus Resort & Spa Aparthotel Port Douglas

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
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