Hibiscus Resort & Spa

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Dates

January 2025

February 2025

2 Bedroom Ensuite Apartment | Iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom | Private kitchenette | Fridge, microwave, stovetop, coffee/tea maker

Family Apartment | Living area | Flat-screen TV, DVD player

Overview
Prices
Location
Amenities
Policies

Excellent

Popular amenities

Spa

Pool

Barbecue grill

Air conditioning

Kitchen

Dryer

Explore the area

22 Owen Street, Port Douglas, QLD, 4877

Macrossan Street
2 min walk
Four Mile Beach
6 min walk
Port Village Shopping Centre
7 min walk
Port Douglas, QLD (PTI-Port Douglas Heliport)
4 min drive

Room options

1 Bedroom Accessible Apartment

1 bedroom
1 bathroom
Sleeps 4
1 King Bed

2 Bedroom Duel Key Apartment

2 bedrooms
2 bathrooms
Sleeps 5
1 King Bed and 1 Queen Bed

Apartment, 1 Bedroom

65 sq m
1 bedroom
1 bathroom
Sleeps 3
1 Queen Bed

Family Apartment

2 bedrooms
1 bathroom
Sleeps 4
1 Queen Bed and 2 Single Beds

Studio Spa Apartment

45 sq m
Studio
1 bathroom
Sleeps 2
1 Queen Bed

2 Bedroom Ensuite Apartment

110 sq m
2 bedrooms
2 bathrooms
Sleeps 5
1 Queen Bed and 2 Single Beds

3 Bedroom Apartment

160 sq m
3 bedrooms
1 bathroom
Sleeps 7
1 King Bed and 4 Single Beds OR 2 King Beds and 2 Single Beds

Studio Apartment

45 sq m
Studio
1 bathroom
Sleeps 3
1 Queen Bed

Iron/ironing board, free WiFi, bed sheets

One Bedroom Spa Apartment

Sleeps 2
1 Queen Bed

Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Three Bedroom Apartment

Sleeps 7
2 King Beds and 2 Single Beds

Two Bedroom Family Apartment

Sleeps 4
2 Single Beds and 1 Queen Bed

Two-Bedroom Apartment

Sleeps 5
1 Queen Bed

Studio Spa Apartment

Sleeps 2
1 Queen Bed

Studio Apartment

Sleeps 2
1 Queen Bed

Two Bedroom Ensuite Apartment

Sleeps 4
1 Queen Bed and 2 Single Beds

One Bedroom Apartment

Sleeps 3
1 Queen Bed

Apartment-Disability Access

Sleeps 3
1 Queen Bed OR 2 Single Beds

Similar properties

Pool

Parking included

Free WiFi

Air conditioning

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Aparthotel in Port Douglas with 2 outdoor pools and full-service spa

Along with 2 outdoor pools, this smoke-free aparthotel has a full-service spa and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a library and express check-in are on-site. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dryer and a coffee/tea maker, and other amenities include free WiFi and a furnished balcony. Limited housekeeping is available.

Hibiscus Resort & Spa offers 42 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Hibiscus Day Spa. Services include hot stone massages, facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Hibiscus Resort & Spa, you're just a quick walk from Macrossan Street. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools. Built in 1996, this comfortable aparthotel has 42 apartments over 3 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.

Each apartment offers a kitchenette, a dryer and a furnished balcony/patio
Free WiFi
Free self-parking
Take a swim in the 2 outdoor pools
Indulge with aromatherapy, hot stone massages or facials at Hibiscus Day Spa
Amenities include laundry facilities, a terrace and library
Steps from Macrossan Street and 6 minutes on foot from Four Mile Beach
Airport shuttle service available for a fee

Hibiscus Resort & Spa offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Spa services, a library, and a terrace are also featured at Hibiscus Resort & Spa. Free self parking is available.

This 3.5-star Port Douglas aparthotel is smoke free.

Languages

English, German, Slovak

Property amenities

Beach

Sandy beach nearby

Pool/Spa

2 outdoor pools
Aromatherapy
Body wraps
Facials
Full-service spa
Hot stone massages
Pool loungers
Prenatal massages
Spa tub

Internet

Available in the apartment: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle at scheduled times for a surcharge
Free self parking on site
Wheelchair-accessible parking available

Kitchenette

Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Hob
Microwave
Refrigerator

Bedrooms

Bedsheets provided
Rollaway/extra bed: AUD 65 per day

Bathroom

Designer toiletries
Hair dryer
Shampoo
Towels provided

Living spaces

Living room

Entertainment

DVD player
Flat-screen TV with digital channels
Library

Outdoor areas

Barbecue grill
Furnished balcony/patio
Garden
Outdoor furniture
Terrace

Laundry

Dryer
Laundry facilities
Laundry service

Climate control

Air conditioning
Ceiling fan

Pets

No pets allowed

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Smoke-free property

Services and conveniences

Housekeeping (limited availability)
Iron/ironing board
Limited-hour front desk
Luggage storage
Phone
Tour and ticket assistance

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)

General

2 buildings
3 floors
42 units
Access via exterior corridors
Built in 1996
Garden

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

The property charges 2.5 per cent for credit card payments

The front desk is open daily from 8:30 AM - 4:00 PM

Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for AUD 65.0 per day.

Cots (infant beds) are available for AUD 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: AUD 52 per person (one-way)
Airport shuttle fee per child: AUD 26 (one-way), (up to 11 years old)
Crib (infant bed) fee: AUD 15.0 per day
Rollaway bed fee: AUD 65.0 per day
Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and debit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

This property is professionally cleaned

Hibiscus Resort & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:30 AM - 4:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hibiscus Gardens Spa

Hibiscus Gardens Spa Port Douglas

Hibiscus Gardens Spa Resort

Hibiscus Gardens Spa Resort Port Douglas

Hibiscus Spa Resort

Hibiscus Gardens Hotel Port Douglas

Hibiscus Resort Port Douglas

Hibiscus Resort

Hibiscus Port Douglas

Hibiscus Resort Spa

Hibiscus & Spa Port Douglas

Hibiscus Resort & Spa Aparthotel

Hibiscus Resort & Spa Port Douglas

Hibiscus Resort & Spa Aparthotel Port Douglas

Hibiscus Resort & Spa Reviews

8.6

Excellent

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

Adrian

22 Sept 2024

Liked: Cleanliness, property conditions & facilities

Stayed 7 nights in Sep 2024

10/10 Excellent

Jennifer, Kent Town

Travelled with partner

12 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

In a great central location. Within walking distance to shops, supermarket and eating cafes and restaurants. Staff were very friendly. The gardens and pools were well kept and very inviting. We used the BBQs which were clean and looked relatively new. Parking was easy. Our unit was ideal for the two of us. Kitchen a little small but adequate and well equipped. Bathroom looked recently refurbished, modern, fresh and clean. Bed was very comfortable and lounge area was also very comfortable and well equipped. No hesitation in returning to Hibiscus Gardens. :)

Stayed 6 nights in Sep 2024

10/10 Excellent

Kim

15 Aug 2024

Stayed 3 nights in Aug 2024

8/10 Good

John

3 Aug 2024

Liked: Cleanliness, property conditions & facilities

Stayed 7 nights in Jul 2024

6/10 Okay

Darren

7 Jul 2024

Stayed 1 night in Jul 2024

8/10 Good

Duncan

Travelled with partner

18 Sept 2023

Liked: Cleanliness, amenities

The protection from the Easterlies around the pool was a great bonus

Stayed 3 nights in Sep 2023

6/10 Okay

Stephen

20 Aug 2023

Liked: Cleanliness

Great location and very friendly staff

Stayed 5 nights in Aug 2023

10/10 Excellent

Mary

Travelled with partner

17 Aug 2023

Liked: Cleanliness, amenities, property conditions & facilities

The property was in a great location. We walked everywhere.

Stayed 4 nights in Aug 2023

6/10 Okay

April

Travelled with family

23 Jul 2023

Liked: Room comfort

Grounds are beautiful . Wonderful pools and atmosphere. Close to beach and walking distance to shops and restaurants. Great location. Some reception staff don't demonstrate good customer service while others helpful . Felt at times was being nickled and dimed. Charged for toilet paper and doing laundry. Think given cost of staying this should be included as other apartments don't charge for this where we have stayed. Didn't think apartment was that clean on arrival and no room cleaning with apology they don't have staff . Should at least place sanitizer in apartment and mop or swifter so we could clean ourselves.

Stayed 5 nights in Jul 2023

10/10 Excellent

Christopher

4 May 2023

Liked: Cleanliness, amenities, property conditions & facilities

Great Balinese vibe

Stayed 3 nights in Apr 2023

10/10 Excellent

nicole Jane

Travelled with partner

11 Jan 2023

Liked: Cleanliness, amenities, property conditions & facilities

Loved the 2 pools, quiet but close to everything location and Balinese feel.

10/10 Excellent

Meaghan Jane

Travelled with family and small children

26 Nov 2022

Liked: Cleanliness, amenities, property conditions & facilities

We loved our stay at Hibiscus. It is such a beautiful resort with a very Balinese feel to it. Jenny was absolutely lovely and welcoming, you can tell she is passionate about what she does. Hibiscus was so close to everything in Port Douglas literally walking distance to everything, the beach, the marina, the shops and the restaurants which made it so convenient as we were travelling with a 1 and a half year old baby. The pools and gardens here were amazing and well looked after, nice to relax in after long days out and about. Only negative is we found 2 cockroaches in the apartment and the lounge could use a clean but other than that all was good!

Stayed 3 nights in Nov 2022

8/10 Good

Helen

Travelled with partner

22 Oct 2022

Liked: Cleanliness, amenities, property conditions & facilities

It was convenient to everything. Close proximity to beach, restaurants and shops. Nice relaxed environment. Pool was relaxing and grounds were well maintained.

Stayed 2 nights in Oct 2022

10/10 Excellent

Patrick

Travelled with family

29 Sept 2022

Liked: Cleanliness, amenities, property conditions & facilities

Catered perfectly for our family with 3 teenagers. Location was great. 2 very nice pool. Friendly staff.

Stayed 5 nights in Sep 2022

8/10 Good

Lorraine

Travelled with group

20 Aug 2022

Liked: Cleanliness, amenities, property conditions & facilities

The fridge had an unpleasant smell which was attended to by housekeeping staff. The view from the balcony was very disappointing as it overlooked the property next doors airconditioning units & a garden of dead plants. Everyone else had lovely views.

Stayed 7 nights in Aug 2022

10/10 Excellent

Angela

17 May 2022

Stayed 6 nights in May 2022

10/10 Excellent

Stefan

2 May 2022

Liked: Cleanliness, room comfort

The perfect place to relax for a week

Hibiscus was a beautiful place to relax and unwind. Location is perfect with easy walking distance to everything in town as well as the beach and the marina. We especially loved the semi-private terrace extension from the living room where we spent many hours enjoying breakfasts and dinners. And both pools at this resort are beautiful…clean and inviting at any hour. Oh, and the bed in our room was super comfortable! We slept amazingly. Thanks for a great week.

Stayed 4 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with partner

22 Jul 2021

Liked: Cleanliness, amenities, property conditions & facilities

A beautiful property, just a (very) short walk from the center of town. Comfortable, relaxing and full of all the amenities you could need for a self sustained holiday. Just fantastic!

Stayed 6 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner, Travelled with group

9 Jun 2021

Liked: Cleanliness, amenities, property conditions & facilities

I enjoyed the atmosphere the gardens made you feel like you were in paradise.

Stayed 5 nights in May 2021

8/10 Good

Monique, Brisbane

Travelled with family and small children

23 Jan 2021

Liked: Amenities, property conditions & facilities

I liked the free onsite parking and the fabulous reception staff. The pool was amazing. Our room left a lot to be desired. The bedding was outdated and the beds themselves very uncomfortable. The starter pack of soap etc is great but having to go to reception and pay for more is not. Paying for pool towel hire isn't cool either and not typical of most hotels. There is no glass in the windows. Just screens and shutters so no outdoor noise is blocked out and you're either in the dark without natural light or you're hot because you can't close a window so the air con does nothing. Never been in a hotel like that. Not a lot of thought went into guest experience there. The tvs are tiny and really should just be wall mounted. There is no safety switch for the stovetop hobs in the rooms so I was constantly monitoring my 3 year old to ensure he didn't switch the stove on which isn't very relaxing for parents. There was no clean towel service and there's no extended reception hours so if you leave early and get back late and need something - tough luck. There's also no phones to call reception, you have to walk down there basically.

Stayed 7 nights in Jan 2021

8/10 Good

Shirley, Melbourne

Travelled with family

12 Jan 2021

Liked: Cleanliness, amenities, property conditions & facilities

The resort was clean, very close to Macrossan Street and had a lovely pool. Staff were also friendly. The only problem is that when you are in bed you can hear the people in the units above walking around.

Stayed 5 nights in Jan 2021

10/10 Excellent

Kristian

12 Jan 2021

Liked: Cleanliness, room comfort

Home away from home

Great place to stay , for us the little kitchen that had everything we needed to cook , The uses of the BBQ areas was great they had 4 x Webber Q BBQ and this was a nice way to meet other guest of the hotel, the 2 x pool area are very nice we used this every night as the pool was open to 10pm , The rooms where nice very QLD style/ Bali looking , the art work was out-dated but had everything we need , I find most places in QLD are out-dated like this, Free under cover parking close to our room and only 5 min walk to main street with everything you will need and more. I would stay here again. we are a gay couple and found this place gay friendly. The Hibiscus is perfect for couples that want a small home with everything , family's and gropes of friends. This was a great home away from home for 5 nights we stayed.

Stayed 5 nights in Jan 2021