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Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Standard Quadruple Room (1 adult + 3 children)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Quadruple Room (4 adults)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room (1Adult+1 Child)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Quadruple Room (3 adults + 1child)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at El Mouradi Palace. During your stay, you'll be within walking distance of El Kantaoui Golf Course. Features include free breakfast and free WiFi in public areas, plus 2 restaurants.

  • Free buffet breakfast served daily
  • Free WiFi
  • For dining with garden views, stop by SHOP, one of the property's 2 restaurants and 3 bars/lounges
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with massages, hydrotherapy or manicures and pedicures at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a gym
  • Within a 15-minute walk of El Kantaoui Golf Course and Acqua Palace Water Park
  • Airport shuttle service available for a fee

El Mouradi Palace ratings based on 3 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for El Mouradi Palace

Everyone (3)
5 out of 5
Pour commencer le personnel agréable de la Barrière d'entrée jusqu'au directeur de l’établissement. Les chambres étaient très propres je les encourage et je leurs dis BRAVO

Posted by on 19 Dec 2019

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Comment from Hotel Management

1 Jan 2020 by elmouradi palace

Cher client, Nous sommes très reconnaissants d’avoir partagé vos expériences récentes lors de votre séjour dans notre hôtel El Mouradi Palace. Au nom de toute l’équipe de l’hôtel El Mouradi Palace, nous vous remercions de votre aimable commentaire et de votre recommandation. Nous savons qu'en écoutant nos clients, nous atteignons l'excellence nécessaire. Nous sommes une équipe dont la culture de service est basée sur les attentes de nos clients. Nous sommes heureux que nos efforts aient laissé des impressions aussi positives auprès de nos clients. Je tiens également à vous remercier d'avoir décrit nos services et nos installations dans notre hôtel. Ce sera certainement apprécié et utile pour nos futurs clients, et nous espérons vous revoir bientôt. Donnez-leur de nouvelles vacances de rêve. Cordialement

2 out of 5

Posted by on 26 Mar 2019

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Comment from Hotel Management

13 May 2019 by alia nasri

Cher client, Tout d’abord, nous voudrions remercier d’avoir partagé votre opinion sur votre récent séjour à l’hôtel El Mouradi Palace. Nous sommes vraiment déçus d’apprendre que votre expérience à notre hôtel n’a pas répondu à vos attentes. Nous vous prions donc de bien vouloir nous excuser. Merci d’avoir porté à notre attention les manquements constatés au cours de votre séjour et merci de bien vouloir noter que vos commentaires ont été rapidement partagés avec les services concernés afin d’améliorer leur situation. Ce sera un plaisir sincère de vous accueillir à nouveau dans notre hôtel et de vous fournir la qualité de service dont nous sommes si fiers. Sincères amitiés, Alia Nasri-Relation publique

1 out of 5

5 * ???

Die Zimmet sind zwar groß, jedoch bereits sehr verwohnt. Als Decke bekommt man eine Wolldecke, nur geschützt durch ein einfaches Bettlaken. Die Auswahl beim Essen war sehr überschaubar, 4 Platten, durch die Abzahl der Göste schnell vergriffen. An zweiten Abend ging ich dann lieber Auswärts essen. Auf dem Zummer eine Steckdose für den Fernseher, sonst nichts, obwohl ich sehr wohl als Geschäftsreisender zu erkennen war. WLAN auf dem Zimmer zwar zu empfangen, aber trotzdem keine Verbindung ins Internet möglich. Also sorry, nicht nochmal.

Posted by , from Tunis on 22 Feb 2018

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Comment from Hotel Management

12 May 2018 by ALIA NASRI

Cher Wolf Ebookers, Merci de prendre le temps disponible pour commenter notre hôtel et merci pour avoir apprécié d'être avec nous. Nous comprenons votre avis et il sera transmis au département concerné. Notre équipe cherche continuellement d'améliorer les services de l'hôtel et votre avis sera pris en compte et nous ferons tout pour le corriger une fois que dans ce moment on change les tapis des chambres pour le sol de bois. Nous souhaitons de vous revoir un autre fois pour vous donner la bienvenue à notre Hôtel de nouveau. Cordialement, Alia Nasri-Responsable des relations publique

All-inclusive Details

All-inclusive room rates at El Mouradi Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and select beverages included

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Minibar
  • Room service

  • Surcharge for premium or imported alcoholic drinks
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Buffet-style meals included
  • Local non-alcoholic drinks and soft drinks included
  • Room service not included
  • All meals included
  • Minibar not included

Property Features

Some rates at El Mouradi Palace are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At El Mouradi Palace, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as waterskiing and kayaking. Free breakfast is available daily. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers a complimentary children's club, an outdoor pool and a children's pool. This 5-star Port El Kantaoui hotel is smoke free.

  • 1 building
  • 515 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 9515 sq ft of conference space
  • 884 sq. m of conference space
  • Built in 1993
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

El Mouradi Palace offers 515 accommodations with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, bidets and complimentary toiletries. This Port El Kantaoui hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Bidet
  • Telephone
  • Blackout curtains
  • Climate control
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 6 AM to 11 AM.

SHOP – Overlooking the garden, this restaurant serves breakfast, lunch and dinner.

El Fel – This theme restaurant serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

A private beach, 2 outdoor tennis courts and a health club are featured at the hotel. An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Volleyball on site
  • Archery on site
  • Kayaking on site
  • Water skiing on site
  • Ropes course on site
  • Windsurfing nearby
  • Playground on site
  • Bicycle rentals nearby
  • Rowing or canoeing on site
  • Fitness classes on site
  • Basketball on site
  • Personal motorised watercraft on site
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 11 treatment rooms. Services include facials, body wraps, body scrubs and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 11
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Minimum age to access spa is 16
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 20

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property. This only applies to local guests (Tunisian nationality).

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at El Mouradi Palace

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: TND 87.5
  • Christmas Eve (24 December) Gala Dinner per child: TND 43.75 (from 2 to 12 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 12.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TND 160 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Mouradi
  • El Mouradi Palace
  • El Mouradi Palace El Kantaoui
  • El Mouradi Palace Hotel
  • El Mouradi Palace Hotel El Kantaoui
  • Mouradi Palace
  • El Mouradi Palace Hotel Port El Kantaoui
  • El Mouradi Palace Port Kantaoui
  • El Mouradi Palace Port El Kantaoui
  • El Mouradi Palace Hotel
  • El Mouradi Palace Port Kantaoui
  • El Mouradi Palace Port El Kantaoui
  • El Mouradi Palace Hotel Port El Kantaoui

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.