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Soviva Resort - Families Only

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Soviva Resort - Families Only

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Terrace/patio
Exterior detail
Reception
Bar (on property)

Reviews

5.4 out of 10

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Gym
    Gym
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool

Explore the area

Map
Route EI Kantaoui, Hammam, Port El Kantaoui, 4089
  • El Kantaoui Golf Course
    2 min drive
  • Acqua Palace Water Park
    3 min drive
  • Hannibal Park
    3 min drive
  • Sousse (QSO)
    11 min drive

Room options

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About this property

Soviva Resort - Families Only

Suburban resort with 4 restaurants and 2 outdoor pools
4 restaurants, 2 outdoor pools and an indoor pool are available at this resort. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Soviva Resort - Families Only offers 513 air-conditioned accommodations with minibars and a hairdryer. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a lazy river, a waterslide, a health club and Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Soviva Resort - Families Only, you'll be within walking distance of El Kantaoui Golf Course. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine while dining at Soviva Golden
  • Splash around at the lazy river or swim in the indoor and seasonal outdoor pools
  • Services include a children's club, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from El Kantaoui Golf Course and a few minutes from Acqua Palace Water Park
Some rates at Soviva Resort - Families Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Soviva Resort - Families Only offers its guests 2 outdoor swimming pools, a lazy river, a waterslide, and an indoor pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A children's pool, a seasonal outdoor pool, and a health club are also featured at Soviva Resort - Families Only. Self parking is free.

Smoking is allowed in designated areas at this 3-star Port El Kantaoui resort.

Soviva Resort - Families Only has 4 restaurants serving breakfast, lunch and dinner.

All-inclusive details

All-inclusive room rates at Soviva Resort - Families Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, English, French, German, Russian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Soviva Golden

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2:00 AM
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out fee: TND 80

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Children's club
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Soviva Resort - Families Only

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 8.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: TND 80

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
A deposit is charged to the guest's credit card for any bookings where payment for the stay will be made on site instead of at the time of booking. Transactions will appear as "E-rev Ltd" on credit card statements.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 July to 31 August.
  • Pets and service animals are not allowed on site.

Property is also known as

Soviva
Soviva El Kantaoui
Soviva resort
Soviva resort El Kantaoui
Soviva Hotel Port El Kantaoui
Soviva Resort Port El Kantaoui
Soviva Port El Kantaoui

Soviva Resort - Families Only Reviews

Reviews

5.4
Rating 10 - Excellent. 3 out of 22 reviews" "
Rating 8 - Good. 4 out of 22 reviews" "
Rating 6 - Okay. 3 out of 22 reviews" "
Rating 4 - Poor. 6 out of 22 reviews" "
Rating 2 - Terrible. 6 out of 22 reviews" "

5.4/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

5.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Atef

Stayed 3 nights in Oct 2022

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Amor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing I like about this property it took.me about an hour to get in to my room with my family and they put me first on a wrong room then the switch me to a dirty one. Horrible.experience.
Stayed 2 nights in Jun 2022

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
Great value
Hotel was recovering after I presume a long closer so at £16 half board, represented good value. The big downside was that there was only WiFi in the reception area and not the hotel. They did move me to a room close to reception so I could get a signal but really should have WiFi in the rooms. Food wasn't incredible but can't complain for the price. Lack of plug sockets.
Stayed 1 night in Apr 2022

4/10 Poor

Devin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would never stay here again. Food was awful , poor service and all inclusive was not all inclusive. Had issues checking in and took 2 hours to get our room
Stayed 2 nights in Aug 2018

10/10 Excellent

gomez, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Brilliant , amazing time,friendly. I love Tunisia Xxx

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience ever , food not good , no shampo , very bad bed , very old tv and they accept only families , this hotel is not for single .

6/10 Okay

Verified traveller

Could have been better
When I was there some territory improvement and other renovation work took place so uncomfortable noise and smells were disturbing

2/10 Terrible

Roberto

Disliked: Staff & service, amenities, property conditions & facilities
Le manque d'hygiène et propreté dans lhotel et les chambres Personnel pas a la hauteur de ses competences il s'en fou des clients Salle de restauration sale y compris les tables Beaucoup de bruits la nuits du aux discothèques interne et des alentours qui.ne respecte le voisinage et sonorisations Cest ca un hotel a 3 etoiles qui n'en merite aucune Un hotel pas frequentable J'ai remarqué pas mal de femme qui recherche compagnie payante
Stayed 2 nights in Sep 2022

2/10 Terrible

Hela, Montréal

Disliked: Cleanliness, property conditions & facilities, room comfort
L'hotel est affiché 4 etoiles alors qu'en realité cest un trois etoiles, nous avons payé le prix dun quatre etoiles de luxe pour pouvoir manger a lhotel mais nous navons jamais mangé la bas à cause que la nourriture était pourrie. La chambre était sale, vieille et il yy avait enormement de fourmies et d'insectes d'umidité. Le meuble et les matelas sentait l'humidité. Je déconseille fortement. Merci
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2018

6/10 Okay

fredo, frejus

Disliked: Property conditions & facilities, room comfort
hôtel proche de la plage avec une grande piscine
deux jours passé dans cet établissement assez moyen dans l'ensemble

4/10 Poor

Verified traveller

Disliked: Staff & service
Chambre loin du restaurant. Accès difficile à la plage.

8/10 Good

zenir, algiers

Liked: Cleanliness, property conditions & facilities, room comfort
nice hotel
c'est un hotel bien,chambre neuf,literie propre,resto au choix et equipe accueillente, avec une bonne animation le point negative c'est les 300 metres vers la plage et la proximite de la plage reserver a l'hotel de la plage public.

4/10 Poor

Danièle, Meise - Belgique

Disliked: Cleanliness, property conditions & facilities, room comfort
ben hôtel de l'extérieur, mais...
très déçue - un bel hôtel, mais beaucoup de choses laissent à désirer ! personnel non organisé au restaurant - nourriture pas fort variée - propreté en général laisse à désirer également, enfin bref, mauvaise expérience de vacances ! Je me demande même comment ça se fait qu'il a autant d'étoiles ! on ne sait même pas si c'est 3 ou 4

6/10 Okay

penelope, amiens

trop d anglais et peu de service fait en francais
deçu par la priorite et le service donne aux clients anglais par rapport à ns français trop de differneces on ne s est pas senti à l aise dans l etablissement ns avions l air d etre transparents spectacles et animations qu en anglais c dommage experience à ne pas refaire

4/10 Poor

messadaa, paris

Disliked: Property conditions & facilities, room comfort
sans plus

8/10 Good

carthage, Paris

3 jours de détente
Nous avons passé 3 jours au bord d'une belle piscine, spacieuse et très bien entretenue .. Belle ambiance générale,. cuisine correcte , variée. Personnel qui pourrait être plus souriant, très sollicitée et sous pression, mais qui sont làquand on leur pose une question. Spectacles du soir assez basic , pour enfants : amlusants ! Bref séjour à recommander !!!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel
das Soviva Resort ist ein ausgezeichnetes Hotel, ich bin öfters in Tunesien, jedoch in der Regel privat bei Freunden. Dieses Mal brauchte ich eine Übernachtungsmöglichkeit in der Nähe vom Flughafen Enfidha und war positiv überrascht über den guten Service dieses Hotels.