TUI SUNEO Royal Kenz

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Dates

February 2025

March 2025

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Private beach nearby, white sand, sun-loungers, beach umbrellas

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool

All-inclusive

Parking included

Explore the area

Jinene el kantaoui, Port El Kantaoui, 4089

El Kantaoui Golf Course
‪2 min drive‬
Acqua Palace Water Park
‪2 min drive‬
Hannibal Park
‪3 min drive‬
Enfidha (NBE)
‪26 min drive‬

Room options

Premium Triple Vue Piscine

Sleeps 3
3 Single Beds

Minibar, in-room safe, soundproofing, free cots/infant beds

Premium Communicante Vue Jardin

Sleeps 4
2 Double Beds

Standard Double Room, Pool View

22 sq m
Sleeps 2
1 Double Bed OR 2 Single Beds

Standard Double Room, Garden View

22 sq m
Sleeps 2
1 Double Bed OR 2 Single Beds

Standard Triple Room, Garden View

22 sq m
Sleeps 3
1 Double Bed and 1 Single Bed

Premium Superieure Vue Jardin

Sleeps 4
2 Double Beds

Premium Double Vue Piscine

Sleeps 2
1 Double Bed

Premium Double Vue Jardin

Sleeps 2
1 Double Bed

Standard Quadruple Room, Garden View

23 sq m
Sleeps 4
1 Double Bed

Standard Triple Room, Pool View

Sleeps 3
2 Large Single Beds and 1 Single Sofa Bed

Premium Communicante Vue Piscine

Sleeps 4
2 Double Beds

Similar properties

On private beach

Pool

Hot tub

Breakfast included

for 1 room

includes taxes & fees

15 Feb - 16 Feb

About this property

Hotel with private beach, full-service spa

Catch some rays on TUI SUNEO Royal Kenz's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.

TUI SUNEO Royal Kenz offers 468 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. 54-cm flat-screen televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Teles has 4 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with a mud bath, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and reflexology. The spa is open daily.

During your stay at TUI SUNEO Royal Kenz, you'll be within walking distance of El Kantaoui Golf Course. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.

Free Wi-Fi in some public areas
Free self-parking and extended parking
Enjoy Modern European cuisine with garden views at l'Olivier, one of the property's 3 restaurants and 2 bars/lounges
Take a swim in the indoor and seasonal outdoor pools
Indulge with Thai massages, manicures and pedicures or body scrubs at Teles
Services include a lifeguard on-site, dry cleaning/laundry and a concierge
On-site recreation includes a gym, a steam room and a sauna
Just a 2-minute drive from El Kantaoui Golf Course and a few minutes from Acqua Palace Water Park

Some rates at TUI SUNEO Royal Kenz are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Feel the sun on your face and the sand in your toes on the private white sand beach, located just 200 metres away. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at TUI SUNEO Royal Kenz such as a seasonal outdoor pool and an indoor pool.

A free manager's reception is offered daily. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This Mediterranean hotel also offers a steam room, a fitness centre and a garden. You'll have access to the outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 4-star Port El Kantaoui hotel.

The hotel hosts a free manager's reception daily.

L'Olivier – Overlooking the garden, this buffet restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Bombay – This theme restaurant specialises in Indian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Snack – This theme restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Bar Americain Extra – This bar specialises in international cuisine. Open daily.

All-inclusive details

All-inclusive room rates at TUI SUNEO Royal Kenz are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks and beverages included

Awards and affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Italian, Russian

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transport

Street parking available
Free extended parking on site
Wheelchair-accessible parking available

Food and drink

2 bars/lounges
2 coffee shops/cafes
3 restaurants
A beach bar
A poolside bar
A swim-up bar
Free daily manager's reception
Snack bar/deli

Restaurants on site

Bar Americain Extra
Bombay
l'Olivier
Snack

Things to do

36-hole adjacent golf course
Arcade/game room
Archery
Beach volleyball
Beach yoga
Billiards/pool table
Full-service spa
Golf clubhouse
Gym
Indoor pool
Library
Outdoor pool (guest access)
Playground
Sauna
Seasonal outdoor pool
Shopping
Steam room
TV in common areas

Family friendly

Arcade/game room
Free cot
Indoor pool
Laundry facilities
Lifeguards on site
Playground
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Direct access to a private beach
Garden
Outdoor entertainment area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

4 treatment rooms
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Mud bath
Reflexology
Spa open daily
Sports massages
Steam room
Thai massages
Thalassotherapy
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Room amenities

Bedroom

Bedsheets provided
Free cot

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

54-cm flat-screen TV with satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Air conditioning
Heating (climate-controlled)
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 AM

Contactless check-in and check-out are available

Late check-in subject to availability

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Royal Kenz Thalasso & SPA All-Inclusive policy is to only accept bookings from couples and families. This property requires that Citizens of Tunisia present proof of marriage at check-in when sharing a room.

Renovations and closures

The following facilities are closed on Sunday, Monday, Friday and Saturday:

Indoor pool

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at TUI SUNEO Royal Kenz

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 3.59 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

The seasonal pool will open in May and close in October.
Pool access available from 10:00 AM to 5:00 PM
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 May to 14 June.
Pets and service animals are not allowed on site.

Property is also known as

Royal Kenz Thalasso Resort Port El Kantaoui

Royal Kenz Thalasso Resort

Royal Kenz Thalasso Port El Kantaoui

Royal Kenz Thalasso

Royal Kenz Thalasso SPA

Royal Kenz Thalasso All-inclusive property Port El Kantaoui

Royal Kenz Thalasso All-inclusive property

Royal Kenz Thalasso All Inclusive Hotel Port El Kantaoui

Royal Kenz Thalasso All Inclusive Hotel

Royal Kenz Thalasso All Inclusive Port El Kantaoui

Royal Kenz Thalasso All Inclusive

Hotel Royal Kenz Thalasso & SPA All Inclusive Port El Kantaoui

Port El Kantaoui Royal Kenz Thalasso & SPA All Inclusive Hotel

Hotel Royal Kenz Thalasso & SPA All Inclusive

Royal Kenz Thalasso & SPA All Inclusive Port El Kantaoui

Royal Kenz Thalasso SPA

Royal Kenz Thalasso Inclusive

Royal Kenz Thalasso SPA

TUI SUNEO Royal Kenz Hotel

TUI SUNEO Royal Kenz Port El Kantaoui

Royal Kenz Thalasso SPA All Inclusive

TUI SUNEO Royal Kenz Hotel Port El Kantaoui

TUI SUNEO Royal Kenz Reviews

7.2

Good

7.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

10/10 Excellent

Carmie

Travelled with group

16 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A great place to stay and relax, fun times with the Animation crew! They hosted activies that left you feeling happy!! The rooms are very comfortable and clean, the food was exceptional, allowing you to experience Tunisian cuisine. The reception staff were extremely accomodating and super nice 😍 Bar staff were great and a first for me, they actually mixed cocktails. House keeping were very good, making your room clean and supplies for your room replenished. Security at the gate and around the hotel was great, however Tunisia is an very safe place for visitors.

Stayed 3 nights in Sep 2024

10/10 Excellent

Bouraoui

23 Mar 2024

Stayed 1 night in Mar 2024

8/10 Good

Abdelwahab

16 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 14 nights in Nov 2023

4/10 Poor

Abdelwahab

7 Jun 2022

Liked: Amenities, property conditions & facilities

The hotel is very tiring, the carpets located on the first and second floor are dirty, and old and need to be replaced. The hotel is not located in the beach. The beach is around 200 m walk and is not easily accessed by special need people. The cats and their babies are all over the place, in the restaurant area. Birds are also around inside the restaurant. The food is OK but not too many kitchen utensils tongs are not available, so some people take food by hand (cross contamination). The fish is not fillet so you must be careful of fish spines in the throats. Fish are cooked with heads. Most of the meat is not deboned and not easy to cut. Some cleaning staff may ask for money while cleaning the toilets The animation team is poor and no innovation at all. all shows have been repetitive for more than 10 years now despite the team members are different. No instruction on how to use the hotel facilities, Safety box etc. I will not come again.

Stayed 26 nights in May 2022

6/10 Okay

Abdelwahab

Business traveller

4 Jun 2022

Disliked: Staff & service

The beach is far from the hotel facility

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family

24 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing beautifully presented hotel. Staff couldn't do enough for us we were treated like royalty. Plenty of luxuries and I've never seen a hotel as. Clean as this. Only downside us lack of pool changing rooms. But we will be returning most deffinately at some point.

Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner

10 Jan 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Bad hotel from every side ..poor ...not clean ... picture not like what expiera site show us I am sad sad and angry thanks allah was one night ..,no water in bath it was Muslim country how can be that

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller

30 Aug 2019

Liked: Cleanliness, amenities, property conditions & facilities

Excellent food staff, views nothing to criticize I will come back very soon Price is high compared to other hotels

Stayed 21 nights in Aug 2019

10/10 Excellent

abdulaziz, saudi arabia

20 Jan 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good

6/10 Okay

MARIE CHRISTINE

3 May 2024

Liked: Cleanliness, staff & service

Hôtel correct mais salle de sport à revoir complètement, attitude limite correcte de certains employés, les soins du SPA, hors balneo, ne sont absolument pas à la hauteur et personnel pas suffisamment qualifié en accueil et en soins Personnel restauration à l’écoute et très serviable ainsi que les femmes de chambres Impensable de passer la tondeuse à 14h près des clients qui doivent sortir eux-mêmes, leurs transats du gazon !!!!!! Abords de la piscine trop bruyants et clients très indisciplinés ( réservation des transats dès 8h du matin sans y être et radio allumée de certains clients créant une grande nuisance !!

Stayed 6 nights in Apr 2024

2/10 Terrible

OUISEM

Travelled with family

20 Aug 2023

Disliked: Staff & service, property conditions & facilities, room comfort

Service et accueil lamentable

Tout bonnement une catastrophe ! Tout a commencé pas l’entrée de l’hôtel. Le garde nous accueille, et commence rapidement à nous poser des questions qui n’ont rien à voir avec notre séjour. Une fois l’entrée de la grille dépassé, c’est au tour des agents de sécurité de continuité la débâcle. Nous nous stationnons en face de l’entrée principal afin de décharger la voiture de nos bagage. A peine le temps de sortir de la voiture, deux agents de sécurité se sont rué sur nous. « non non non vous pouvez ps rester, il faut bouger, vous avez pas le droit de vous garer ici » sauf que le parking de l’hôtel est complet et que nous avons nul par d’autre où aller. Une fois la voiture déplacé et très mal garé, ils nous ont demandé d’aller nous enregistrer. S’enregistrer a la réception ? Non bien trop simple. Il nous a été demandé de traverser tout l’hôtel pour nous enregistrer. Enfin Arrivé à la zone d’enregistrement, on nous s’explique que notre réservation est inexistante. On leur explique que le garde a l’entrée nous a trouver. Rien n’y fait, on nous demande de retourner à la réception. Après 10 min d’attente, le réceptionniste nous donne enfin les clefs. Nous décidons de nous calmer, bien qu’excéde par tant d’amateurisme et de manque de respect. C’était son compter le reste du séjour, nourriture infâme, pas de verre sur les table pour pouvoir boire de l’eau, aucune réponse des serveuses quand nous leurs avions simplement demandé des couverts pour nous restaurer. A BANNIR VRAIMENT !

Stayed 2 nights in Aug 2023

2/10 Terrible

Foued

19 Aug 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2023

8/10 Good

Sévan, ST FONS

Travelled with partner

6 Oct 2022

Liked: Staff & service, amenities, property conditions & facilities

Le personnel est tres gentil et serviable en revanche la réception il devrait revoir leur manière de recevoir les clients

Stayed 1 night in Oct 2022

6/10 Okay

Ines

Travelled with family and small children

4 Sept 2022

Liked: Staff & service, amenities

Disliked: Cleanliness

Grand hôtel avec plusieurs piscines, jolie déco, personnel agréable, Petit bémol très bruyant le soir si vous avez des enfants en bas âge : musique et animation trop tard le soir, chambre pas clean à l’arrivé . Buffet varié

Stayed 2 nights in Aug 2022

8/10 Good

Ahmed

Travelled with family

28 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pour un séjour agréable à Sousse

Bel hôtel avec deux piscines extérieures agréables et une piscine intérieure à l'eau de mer. L'accès à la plage n'est pas direct puisqu'il faut marcher 4 minutes avant d'atteindre la zone des parasols. Nourriture variée et de bonne qualité. Animation sympa et qui se laisse voir. Le seul inconvénient est que le parking se remplit et qu'on est parfois amenés à garer la voiture à l'extérieur.

Stayed 2 nights in Aug 2022

8/10 Good

said

Travelled with group

16 May 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2022

2/10 Terrible

Mrad

Travelled with family

16 May 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

8 Oct 2020

Stayed 5 nights in Sep 2020

10/10 Excellent

Derois, Lasalle

Business traveller, Travelled with partner

13 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

La qualité de la restauration est moyenne mais compte tenu du tarif......

Stayed 7 nights in Jan 2020

4/10 Poor

YOLANDE

Travelled with family

26 Jan 2020

Liked: Cleanliness, room comfort

Disliked: Staff & service, property conditions & facilities

RIEN A VOIR AVEC LE SEJOUR PRECEDENT

Stayed 1 night in Jan 2020

2/10 Terrible

Salem

Travelled with family

11 Jan 2020

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Inte bra

Badhuset stäng, snack stäng, sängen är Trasigt, ni skriver allt inclusive men det är inte!!! Finns ingenting för barn... Dåligt mat...

Stayed 1 night in Jan 2020

10/10 Excellent

ZCK, Paris

Travelled with family, Travelled with family and small children

5 Jan 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Le point fort est centre de thalassothérapie. Personnel agréable et serviable.

Stayed 1 night in Dec 2019

6/10 Okay

MOHAMED

11 Aug 2019

Disliked: Cleanliness, room comfort

Stayed 5 nights in Aug 2019

8/10 Good

Claudine

5 May 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner

9 Apr 2019

Liked: Cleanliness, staff & service

Les prestations au SPA de très bonne qualité et dues à un personnel qualifié; c'est le + de cet hôtel "familial" qui mériterait un grand rafraîchissement

Stayed 8 nights in Mar 2019

TUI SUNEO Royal Kenz

Choose dates to view prices

Photo gallery for TUI SUNEO Royal Kenz

Reviews

Popular amenities

Explore the area

Room options

View all photos for Premium Triple Vue Piscine

Premium Triple Vue Piscine

View all photos for Premium Communicante Vue Jardin

Premium Communicante Vue Jardin

View all photos for Standard Double Room, Pool View

Standard Double Room, Pool View

View all photos for Standard Double Room, Garden View

Standard Double Room, Garden View

View all photos for Standard Triple Room, Garden View

Standard Triple Room, Garden View

View all photos for Premium Superieure Vue Jardin

Premium Superieure Vue Jardin

View all photos for Premium Double Vue Piscine

Premium Double Vue Piscine

View all photos for Premium Double Vue Jardin

Premium Double Vue Jardin

View all photos for Standard Quadruple Room, Garden View

Standard Quadruple Room, Garden View

View all photos for Standard Triple Room, Pool View

Standard Triple Room, Pool View

View all photos for Premium Communicante Vue Piscine

Premium Communicante Vue Piscine

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About this property

TUI SUNEO Royal Kenz

All-inclusive details

Gratuities and taxes

Food and beverages

Awards and affiliations

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Full-service spa

Accessibility

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

You need to know

We should mention

Property is also known as

TUI SUNEO Royal Kenz Reviews

Reviews

Good

7.6/10

7.4/10

7.4/10

7.2/10

5.4/10

Reviews