Kwa'Lilas Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Kwa'Lilas Hotel

Front of property – evening/night
View from property
In-room safe, free WiFi
Lobby
Point of interest

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
9040 Granville Street, Port Hardy, BC, V0N 2P0
  • Thunderbird Mall
    ‪5 min walk‬
  • Port Hardy Hospital
    ‪5 min walk‬
  • Port Hardy Municipal Hall
    ‪5 min walk‬
  • Port Hardy, BC (YZT)
    ‪13 min drive‬

Room options

Standard Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Mountain View

  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Mountain View

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Kwa'Lilas Hotel

Central hotel connected to a shopping centre in Port Hardy with free parking
This smoke-free hotel features a restaurant, a bar/lounge and a conference centre. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site.
Kwa'Lilas Hotel offers 85 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. 42-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Kwa'Lilas Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Thunderbird Mall. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and 4 meeting rooms
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Port Hardy Harbour and 9 minutes from Port Hardy Ferry Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4000 square feet (372 square metres) and includes a conference centre. A vending machine, tour/ticket assistance, and a garden are also featured at Kwa'Lilas Hotel. Free self parking is available.

This 3.5-star Port Hardy hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Kwa'Lilas Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: CAD 14.99 to 25.99 for adults and CAD 7.99 to 25.99 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Ecotours

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,000 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed for New Year's Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14.99 to 25.99 for adults and CAD 7.99 to 25.99 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
This property is designated under The Original Original Accreditation Programme, a mark of excellence and verification for Indigenous-owned tourism businesses across Canada.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Port Hardy Inn
Port Hardy Hotel
Kwa'Lilas Hotel Port Hardy
Kwa'Lilas Hotel
Kwa'Lilas Port Hardy
Kwa'Lilas

Kwa'Lilas Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 560 out of 830 reviews" "
Rating 8 - Good. 209 out of 830 reviews" "
Rating 6 - Okay. 41 out of 830 reviews" "
Rating 4 - Poor. 12 out of 830 reviews" "
Rating 2 - Terrible. 8 out of 830 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

nathalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly, West Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The First Nations art in the hotel is stunning. There is art in both public spaces and private rooms. The hotel provided information about the artworks and the artists in a binder in the room. It's almost worth staying for the art alone. The staff members were pleasant when I both checked in and checked out. The hotel is on the major road into Port Hardy, so it is easy to find, but the traffic is light, so it is not noisy. There is plenty of parking. There were a few minor quibbles. My room faced the main road (and then there were trees on the other side of the road) and the blind was pulled down when I arrived, but I could see outlines of cars driving down the road, which caused me concern that the drivers could see in, and I wouldn't want to frighten the drivers. Also, I could hear people in the hall, which I assume meant that they could see me. Finally, the room was squeaky clean, but there were a couple of small stains on the carpet. A coffee stain would probably have been easy to clean when it was still wet, so it's annoying that the person who spilled the coffee didn't do something about it. But those are minor quibbles. To summarise, the Indigenous artwork is amazing, the staff is pleasant and the location is good. I look forward to visiting again. And I got a great price from Expedia.
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was plestenly surprised when I arrived at the hotel. The building is new, and the lobby had the appearance of an upscale hotel. When I arrived in the room, again I was very happy, especially for the price. It was clean, well decorated with a nice stand up shower. During my stay, I left my new tablet in the room. The hotel manager Robert Hudson returned my device in the mail.
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the lobby to the room was super clean and beautifully decorated. The front desk person was friendly. The restaurant had really good fish and chips. There was ample parking.
Stayed 3 nights in Oct 2024

8/10 Good

Mckenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jaret

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
The hotel had a calm relaxing vib with it’s surrounding environment. Loved the calming west coastal decor & ambiance.
Stayed 1 night in Oct 2024

8/10 Good

Uwe, Comox

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Bryton

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and new. Bed was extremely comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Esther

Excellent courteous service, in spite of late arrival.
Stayed 1 night in Sep 2024

8/10 Good

John

Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Nice hotel, but when we arrived there was no power and the whole town had been out for over 12 hours. No hot water or heat. Certainly not the hotel staff's fault, but the owners may want to consider investing in a generator. After speaking to some locals this happens quite frequently. It would be nice if they offered a discount!
Stayed 1 night in Sep 2024

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best nights sleep I've had in a hotel
It was a delight from start to finish. The room was comfortable, and I haven't slept so well in a hotel for many years. Will stay again.
Stayed 1 night in Sep 2024

8/10 Good

Tejvir

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, friendly staff. Love all the artwork, such a clean hotel. Fun weekend aside from the power outage. Good breakfast the next day was power was back!
Stayed 2 nights in Sep 2024

10/10 Excellent

muna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great location
Stayed 1 night in Sep 2024

8/10 Good

Loriane

Liked: Cleanliness, staff & service, property conditions & facilities
It had everything we needed. The restaurant food was good.
Stayed 1 night in Sep 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Probably the best hotel in Port Hardy
Stayed 1 night in Sep 2024

10/10 Excellent

Terence Chesley William

Travelled with partner
Liked: Amenities
Very clean
Stayed 1 night in Sep 2024

10/10 Excellent

AM

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciate the hotel is Indigenous owned and operated. It is beautifully designed and decorated, respecting the local Nation's Indigenous culture and art. In addition, the pub has an excellent food selection.
Stayed 1 night in Sep 2024

10/10 Excellent

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms, great location to catch the ferry! Very comfortable beds.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

William, Gabriola

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in and friendly staff.
Stayed 1 night in Sep 2024