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Room, 2 Queen Beds, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Kwa'Lilas Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Thunderbird Mall. Free WiFi in public areas, free self-parking and a restaurant are available.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and 4 meeting rooms
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Port Hardy Harbour and 9 minutes from Port Hardy Ferry Terminal

Kwa'Lilas Hotel ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Kwa'Lilas Hotel

Everyone (1)
3 out of 5
Ein sauberes modernes Hotel mit schönen Zimmern an guter Lage. Beim einchecken liess die Freundlichkeit des Personals zu wünschen übrig. Zu unserer Verwunderung hat sich diese Unfreundlichkeit über die ganzen drei Tage Hindurch gezogen. Zimmerservice hatten wir keinen, da dieser mittels Telefon hätte bestellt werden müssen. Da jedoch Stromausfall war, konnten wir dies nicht bestellen. Wir hatten über drei Tage keine frischen Handtücher Obwohl wir zu dritt im Zimmer waren. Die Unfreundlichkeit des Personals finde ich eine absolute Frechheit und führte mich zu einer schlechten Benotung.

Posted by on 28 May 2024

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:

  • One of the dining venues
  • Bar/Lounge

The following facilities are closed for New Year's Day:

  • Bar/lounge
  • Dining venue

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 4 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4000 square feet (372 square metres) and includes a conference centre. A vending machine, tour/ticket assistance, and a garden are also featured at Kwa'Lilas Hotel. Free self parking is available. This 3.5-star Port Hardy hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 3 levels
  • 4000 sq ft of conference space
  • 372 sq. m of conference space
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Kwa'Lilas Hotel offers 85 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. 42-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

  • Sitting area
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.

Kwa'Lilas Hotel has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours on site
  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property is designated under The Original Original Accreditation Programme, a mark of excellence and verification for Indigenous-owned tourism businesses across Canada.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14.99 to 25.99 for adults and CAD 7.99 to 25.99 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Port Hardy Inn
  • Port Hardy Hotel
  • Kwa'Lilas Hotel Port Hardy
  • Kwa'Lilas Hotel
  • Kwa'Lilas Port Hardy
  • Kwa'Lilas

You should know

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.