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Excelsior Motor Inn

3.5 star property

Choose dates to view prices

Photo gallery for Excelsior Motor Inn

Desk, iron/ironing board, bed sheets
Exterior
Room amenity
Reception
Balcony view

Reviews

7.4 out of 10
Good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
92 William Street, Port Macquarie, NSW, 2444
  • Port Macquarie Courthouse
    ‪3 min walk‬
  • St Thomas Anglican Church
    ‪5 min walk‬
  • Port Macquarie Museum
    ‪5 min walk‬
  • Port Macquarie, NSW (PQQ)
    ‪10 min drive‬

Room options

View all photos for Standard Double Room

Television

Standard Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Balcony

Television

Deluxe Double Room, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Desk, iron/ironing board, bed sheets

Superior Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Twin Room

Television

Standard Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room, 2 Bedrooms

Balcony view

Family Room, 2 Bedrooms

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

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About this property

Excelsior Motor Inn

Motel in Port Macquarie with free parking
Laundry facilities, express check-out and a garden are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. Housekeeping is not available.
Excelsior Motor Inn offers 26 accommodations with a hairdryer and an iron/ironing board. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower.
During your stay at Excelsior Motor Inn, you're just a quick walk from Port Macquarie Courthouse. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include laundry facilities and a terrace
  • Steps from Port Macquarie Courthouse and 5 minutes on foot from St Thomas Anglican Church
As a guest of Excelsior Motor Inn, you'll find a terrace, a garden, and a picnic area. Public spaces have free WiFi. Excelsior Motor Inn also features laundry facilities and express check-out. Self parking is free.

This 3.5-star Port Macquarie motel is smoke free.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • No housekeeping service

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 9:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 11:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Property is also known as

Excelsior Motor Inn
Excelsior Motor Inn Port Macquarie
Excelsior Motor Port Macquarie
Excelsior Motor Inn Motel
Excelsior Motor Inn Port Macquarie
Excelsior Motor Inn Motel Port Macquarie

Excelsior Motor Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 163 out of 727 reviews
Rating 8 - Good. 299 out of 727 reviews
Rating 6 - Okay. 175 out of 727 reviews
Rating 4 - Poor. 63 out of 727 reviews
Rating 2 - Terrible. 27 out of 727 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nathanial

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was on one of the main roads, only a 5 or so minute walk to centre of town. For the cheap price it was perfect, had a working aircon, nice shower and toilet and comfy queen bed, nothing to complain about
Stayed 1 night in Nov 2024

8/10 Good

Bill

Liked: Cleanliness, staff & service
It was clean and good
Stayed 2 nights in Nov 2024

6/10 Okay

Kelly

Travelled with partner
Liked: Staff & service
Clean. Easy check in as we arrived after hours. Room needs updating. Air conditioner not working properly. No bath mat
Stayed 1 night in Nov 2024

6/10 Okay

Justine

Stayed 1 night in Nov 2024

6/10 Okay

Selvaraj

Travelled with family
Very old property. There is zero internet, A/C was not working, the windows were opened when we entered the room. We just pass thru from Sydney to Gold Coast, so OK to spend night here.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Stayed 1 night in Oct 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Phil

Travelled with family
Liked: Cleanliness, staff & service
The place is nothing flash. It is a cheap place to stay for a night or 2 when travelling. I wouldn't go there holidaying, but as a stop over it is perfect. The internet is really slow, drove the kids a bit nuts.
Stayed 1 night in Oct 2024

10/10 Excellent

Lynette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and near amenities
Stayed 3 nights in Sep 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
first time staying here, it was a clean comfortable room
Stayed 1 night in Oct 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It served our purpose .
Stayed 1 night in Oct 2024

2/10 Terrible

Steve

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very tired
Air con didn't work, fridge barely worked, extractor fan very noisy, WiFi very poor and dropped out all the time. The bed was very uncomfortable and hard. Poor conditions for a one night stay let alone a 2 night stay. No one available on reception after 8pm and each morning.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

James

Disliked: Property conditions & facilities, room comfort
Tired, old, uncomfortable.
Booked at short notice in peak season. Cheapest room I could find in Port Mac and it was over $200 / night for a very uncomfortable bed, in a tired room where the door showed signs of forced entry, and the heating didn’t work. The room smelled stale. There were no power points near the bed. Some signs of an effort to refresh the place, but fell short.
Stayed 1 night in Oct 2024

6/10 Okay

Karen

Travelled with partner
Disliked: Property conditions & facilities
Very stale smell of cigarette smoke and alcohol in room. Bathroom very outdated and no upkeep evident.
Stayed 1 night in Sep 2024

2/10 Terrible

Phillip

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ok, drug deals going on all night next door, banging on doors from midnight to 3am, youths running riot all night, got up in morning after no sleep to find car splattered in ice cream smeared No staff on premises at all, self check in and out
Stayed 1 night in Sep 2024

8/10 Good

Peter

Business traveller
Ok
Stayed 1 night in Sep 2024

6/10 Okay

allen

Stayed 1 night in Sep 2024

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Frank

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
The property was clean and had been painted recently. The room had breakfast making facilities, kettle, toaster, microwave etc. Unfortunately the bed was very hard and uncomfortable and the car parking was very tight. The grounds are very tired and run down and need a tidy up
Stayed 1 night in Sep 2024

4/10 Poor

Steven

Disliked: Amenities, property conditions & facilities
Basic accomodation. Overpriced and there is a barking dog next door.
Stayed 1 night in Sep 2024

4/10 Poor

Brendan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room with an excellent price.
Stayed 1 night in Aug 2024

8/10 Good

Rowan

Travelled with group
Liked: Cleanliness, property conditions & facilities
For the price it is ok located in a good place
Stayed 1 night in Aug 2024