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Mercure Centro Port Macquarie

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Centro Port Macquarie

Exterior
Terrace/patio
Breakfast and dinner served, international cuisine
Premium bedding, minibar, desk, blackout curtains
Fitness facility

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
103 William Street, Port Macquarie, NSW, 2444
  • St Thomas Anglican Church
    2 min walk
  • Port Macquarie Courthouse
    2 min walk
  • Glasshouse Cultural Centre
    3 min walk
  • Port Macquarie, NSW (PQQ)
    11 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

Premium bedding, minibar, desk, blackout curtains

Deluxe Room, 1 King Bed, Balcony

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, 1 King Bed, Balcony (Twin available on request)

Premium bedding, minibar, desk, blackout curtains

Twin Room, 1 King Bed, Balcony (Twin available on request)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Balcony

Premium bedding, minibar, desk, blackout curtains

Superior Room, 1 Queen Bed with Sofa bed, Balcony

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

Premium bedding, minibar, desk, blackout curtains

Standard Room, 1 Queen Bed, Balcony

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 1 King Bed (Spa)

Premium bedding, minibar, desk, blackout curtains

Family Suite, 1 King Bed (Spa)

  • Sleeps 6
  • 1 King Bed

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About this property

Mercure Centro Port Macquarie

Luxury hotel with rooftop terrace and coffee shop/cafe
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe and self parking. Housekeeping is available on request.
Mercure Centro Port Macquarie offers 72 accommodations with minibars and free newspapers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Port Macquarie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Mercure Centro Port Macquarie. During your stay, you're just a quick walk from St Thomas Anglican Church. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Restaurant Synergy
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Steps from St Thomas Anglican Church and Port Macquarie Courthouse
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and a garden are also featured at the luxury Mercure Centro Port Macquarie. For a fee, parking is available.

This 4.5-star Port Macquarie hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Restaurant Synergy – This restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (AUD 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 32 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurant Synergy

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • In a nature reserve
  • Picnic area
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 32 for adults and from AUD 15 for children
  • Secured self-parking fee: AUD 10.00 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Centro Port Macquarie
Mercure Centro Port Macquarie Hotel
Mercure Centro Hotel
Mercure Centro Hotel Port Macquarie
Mercure Centro Port Macquarie
Mercure Port Macquarie
Port Macquarie Mercure
Mercure Centro Port Macquarie Hotel
Mercure Centro Port Macquarie Port Macquarie
Mercure Centro Port Macquarie Hotel Port Macquarie

Mercure Centro Port Macquarie Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 455 out of 1016 reviews" "
Rating 8 - Good. 388 out of 1016 reviews" "
Rating 6 - Okay. 120 out of 1016 reviews" "
Rating 4 - Poor. 44 out of 1016 reviews" "
Rating 2 - Terrible. 9 out of 1016 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ghaith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk team was helpful Clean and tidy Recommended
Stayed 1 night in Aug 2024

10/10 Excellent

Natalie L

Stayed 1 night in Jul 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good - a little water damage in the bathroom but overall very nice stay
Stayed 1 night in Jul 2024

8/10 Good

BEIQING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Zulkarnain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very central, quite
Stayed 2 nights in Jul 2024

10/10 Excellent

Cinto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel..enjoyed our stay..tv with movies option was a great help for families…will come again..
Stayed 1 night in Jun 2024

8/10 Good

matthew

Travelled with family
Liked: Cleanliness, room comfort
Not bad choice
Overall, the outdated facilities, poor service, and breakfast provided are something I don't want to remember. I had no choice but to stay here, but I cannot recommend it to others.
Stayed 1 night in Jun 2024

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed in our stay
Overall the hotel was okay. There were a few issues that we found annoying and spoilt the overall experience of our stay. One was the elevator which was inadequate for the foot traffic. There are two set of stairs of which one set should be available to elevate the promblem.Two was the noise level which was unacceptabley high from a function. We will be not be staying at this hotel in the future
Stayed 1 night in Apr 2024

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Friendly and helpful staff. Bed is super comfortable. Great location- walk to everything.
Stayed 1 night in Apr 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Mathieu

Stayed 1 night in Mar 2024

4/10 Poor

Kudakwashe

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything was dirty in the room. I even have pics to prove it.
Stayed 2 nights in Mar 2024

8/10 Good

Nikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely to stay, was a little noisy but otherwise good
Stayed 1 night in Mar 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was upgraded without me even asking And able to park two cars secure for the price of one extremely friendly helpful staff. A great stay 🙏
Stayed 1 night in Mar 2024

10/10 Excellent

Hussain

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here for a stopover in Port Macquarie. Great service from all the staff here. Very convenient location and reasonably priced. The hotel is starting to age but very well looked after. Would stay here again!
Stayed 1 night in Mar 2024

6/10 Okay

Lynn

Booked room for 3 adults 1 child . Cups etc only for 2 . No basic plates bowels or microwave for heating baby’s food . Linen sheets and towels very thin . Had to ask for new towels that were on the floor even though room had new tiny milk delivered . Tissue box empty bin full but not emptied . Room booked said city view n partial ocean view … none of the above . Room above reception doors . Very noisey . Sorry won’t recommend or be back . So many more motels
Stayed 2 nights in Feb 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely meal in the restaurant - staff really friendly and attentive! Nice quiet comfortable sleep. Left a toiletry bag in basement parking and staff arranged to deliver it to me. A good experience all in all.
Stayed 1 night in Jan 2024

8/10 Good

Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy to walk anywhere in town
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to the main town centre. They have a sweet hotel pup Bella which is cool
Stayed 1 night in Jan 2024

10/10 Excellent

L. Scott

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Wonderful breakfast buffet. Good location. Grocery store around corner. Adequate street parking when we were there. Parking in garage for fee, $10 I think. Would stay here again
Stayed 2 nights in Jan 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

JAN

Liked: Cleanliness, staff & service, room comfort
1 night stay
Stayed 1 night in Dec 2023