2/10 Terrible
Kristin P.
5 Dec 2024
Disliked: Cleanliness
Hurricane damage not disclosed - I have pictures we did not complete our stay
The Day before our arrival we requested early check-in that is when we learned the unit sustained water damage from hurricane Milton. We were told it was going to be painted in the morning. I opted for it not to be painted as I did not want to deal with the paint fumes. Upon arrival immediately learned the pool was closed and had been closed since the hurricane we were never told we went to do the nature walk the bridge in the nature walk was destroyed by the hurricane there's trash everywhere. It is not a beautiful walk right now never disclosed Drywall garbage insulation garbage who knows what in every vent that was blowing out it was a cold snap the heat did not work one night. It got down to 59° in our room the wind coming through the door and the patio doors we had to barricade the patio doors with our suitcases and the curtains to try and suck the wind from coming throug h and the front door with towels , the kitchen sink the entire faucet would rotate. The sink was clogged and garbage disposal did not work - lost power in kitchen all outlets microwave and refrigerator are all on one GFI breaker the drywall dust was never cleaned up. The flooring has not been changed. It still has water damage , the bedsheets are so old they don't stay on There was only one beach towel.one knife one butter knife requested a refund Saturday morning no confirmed until late that nite forcing us to Santa's one more nite I have pictures
Kristin P.
Stayed 7 nights in Nov 2024