2/10 Hirveä
Brynn C.
24.10.2024
Huonoa: Siisteys
AVOID THIS PLACE!! It is NOT SAFE!!! MOLD, FILTHY, AND THE WORST MANAGEMENT!!
Avoid this property! It is not safe and the management is not willing to do anything about it. Upon arrival, we noticed how filthy things were, then started looking closely and and saw MOLD at all of the air vents, in the coffee pot filter area, and pieces of the water damaged ceiling hanging down over the dining table. It was disgusting. There is no way someone could stay there safely. If I could post photos on here, I would. No one should subject themselves to the filth and potential sickness, not to mention the nastiness of the woman in contact.
I immediately reached out to the property manager, Kristi. Note, she is not the owner. Her response was appalling. See the full conversation below:
Me:
Hi Kristi! We have arrived for check-in, but are finding things here are not as expected. The space is fine the furniture a bit cheap but okay, but the cleanliness is lacking. Just to name a few things, there is mold in the coffee pot, food/filth in the ice cube tray, and hair on the sponge at the sink. Also, the umbrella outside is broken. We haven't even stayed a night and are already feeling grossed out. I have begun washing things up, but then stopped myself as I'm on vacation and shouldn't be! We won't be able to stay here and will need our reservation canceled and fully refunded.
Kristi:
Hello, I personally cleaned the property today and can promise you that our is clean! The furnishings are all the same as on --------. I will not offer a refund of any kind! The unit is
Brynn C.
Yöpyi 5 yötä lokakuussa 2024