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Best Western Cascade Inn & Suites

2.5 star property

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Photo gallery for Best Western Cascade Inn & Suites

Exterior
Indoor pool
Lobby
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | Pillow-top beds, blackout curtains, iron/ironing board, Internet
Pillow-top beds, blackout curtains, iron/ironing board, Internet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
23525 NE Halsey Street, Wood Village, OR, 97060
  • Edgefield Winery
    ‪15 min walk‬
  • Columbia Gorge Premium Outlets
    ‪3 min drive‬
  • Legacy Mount Hood Medical Center
    ‪3 min drive‬
  • Troutdale, OR (TTD-Portland - Troutdale)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | Pillow-top beds, blackout curtains, iron/ironing board, Internet

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, blackout curtains, iron/ironing board, Internet

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, blackout curtains, iron/ironing board, Internet

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Pillow-top beds, blackout curtains, iron/ironing board, Internet

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Pillow-top beds, blackout curtains, iron/ironing board, Internet

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, blackout curtains, iron/ironing board, Internet

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, blackout curtains, iron/ironing board, Internet

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Best Western Cascade Inn & Suites

Hotel in Wood Village with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a sauna. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and a meeting room.
Best Western Cascade Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Fridges and microwaves are provided.

LCD televisions come with cable channels. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Cascade Inn & Suites. During your stay, you'll be within walking distance of Edgefield Winery. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from Edgefield Winery and a few minutes from Lewis and Clark State Recreation Site
As a guest of Best Western Cascade Inn & Suites, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. Best Western Cascade Inn & Suites also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Wood Village hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Best Western Cascade Inn & Suites.

Property is also known as

Best Western Cascade Inn
Best Western Plus Cascade Inn Wood Village
Best Western Plus Cascade Wood Village
Best Western Plus Cascade Inn
Best Western Plus Cascade
Cascade & Suites Wood Village
Best Western Cascade Inn Suites
Best Western Plus Cascade Inn Suites
Best Western Cascade Inn & Suites Hotel
Best Western Cascade Inn & Suites Wood Village
Best Western Cascade Inn & Suites Hotel Wood Village

Best Western Cascade Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 480 out of 913 reviews
Rating 8 - Good. 301 out of 913 reviews
Rating 6 - Okay. 82 out of 913 reviews
Rating 4 - Poor. 30 out of 913 reviews
Rating 2 - Terrible. 20 out of 913 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

henry

Travelled with partner
Liked: Amenities
Great staff and service
Stayed 2 nights in Nov 2024

10/10 Excellent

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room! Friendly staff. Options for breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2024

10/10 Excellent

connor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
I booked this room for my in-laws to stay and everything went great. The receptionist was very friendly and gathered extra blankets for me quickly when I requested. Breakfast and coffee in the mornings was perfect for them because it allowed them to stay longer in the mornings. The only issue was the noise level coming from the road was loud. Motorcycles woke up my in-laws several times throughout the night. Also, one day riding up the elevator there was a strong odor of marijuana. Almost like someone smoked in the elevator or one of the closest rooms to the elevator. Not a huge deal but pretty gross and embarrassing for all of us.
Stayed 2 nights in Nov 2024

6/10 Okay

Nikki, burbank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Joanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is easy to get on highways. The refrigerator is noisy.
Stayed 3 nights in Oct 2024

4/10 Poor

Christina, Lakeside,

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Very thin wallls, noisy property, pool was super cold. And the $250 hold for a 100 room is a bit much.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jade

Stayed 1 night in Oct 2024

2/10 Terrible

Teonie

Disliked: Room comfort
Terrible. Ended up sleeping at a rest stop
Stayed 2 nights in Oct 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property well kept.
Stayed 1 night in Nov 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Rhiannon, Walla Walla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They advertise a hot tub, but the hot tub barely even swirls. Let alone has any bubbles, when we brought it to the front desk's attention. We were just told that it's a 25-year-old hot tub, so keep that in mind. It's basically just an oversized tub, but everything was clean and the room was clean and the beds were soft. Staff was friendly and breakfast was delicious! I would stay again!
Stayed 1 night in Oct 2024

10/10 Excellent

Donella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Travelled with partner
Nice staff, clean room.
Stayed 2 nights in Oct 2024

10/10 Excellent

brad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel a lot and Hotels get difficult to choose. I would definitely stay here again. The place was very clean and the maids came in while we were out and cleaned very well.
Stayed 2 nights in Oct 2024

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, staff & service
Average hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and quiet and the beds and bedding were very comfortable. We will stay there again if we are in the area.
Stayed 1 night in Oct 2024

10/10 Excellent

Francisco

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice and clean
Stayed 1 night in Oct 2024

6/10 Okay

Loushaunda

Stayed 2 nights in Jun 2024

6/10 Okay

JACKLINE

Ok
Stayed 1 night in Oct 2024

6/10 Okay

Christopher

Travelled with family
Very loud semi truck lot outside window busy all night each night. Black mold on faucet where water comes out and on shower head. Gross!
Stayed 4 nights in Sep 2024

8/10 Good

Shelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds
Stayed 1 night in Sep 2024

8/10 Good

Lona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to our wedding venue and freeway transportation
Stayed 2 nights in Sep 2024

2/10 Terrible

Christina

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
I stayed at this hotel in 2022 with no problem. This time in 2024, when we asked for extra key for the room and were given one, we encountered rude staff Lucero who overcharged us. When I got the bill, I find that they changed my reservation without disclosing this to me in advance, and they charged me more money for an additional person. We did not have an additional person. We only had 2 people. One person was disabled and we needed a key for the driver to help with the bags. When I contacted the hotel for a refund due to their mistake, they refused. I was told by Lucero at the front desk, that I should have read her mind via ESP to know that they had mysteriously changed my reservation to add more people and charge me more money, and I should have somehow found them to "reconfirm" that we only have two people. When I turned in my key after our one night stay, there was no one at the desk. How am I supposed to read her mind? How am I supposed to "reconfirm" when no one is there? I had to dispute the extra charges from my credit card company. Lucero refused to give me a refund and correct their mistake, bc again, I should have somehow read their mind and intuited these extra charges that they never disclosed beforehand. I cannot address an issue I have no idea is happening and the hotel needs to disclose any extra charges in advance instead of hiding them.
Stayed 1 night in Sep 2024