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Canopy by Hilton Portland Waterfront

4.0 star property

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Photo gallery for Canopy by Hilton Portland Waterfront

Bar (on property)
Bar (on property)
Lobby
Premium bedding, in-room safe, desk, laptop workspace
2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Laundry
  • Room service
  • Pet-friendly

Explore the area

Map
9 Center Street, Portland, ME, 04101
  • Cross Insurance Arena
    ‪3 min walk‬
  • Wadsworth-Longfellow House
    ‪6 min walk‬
  • Fore Street Gallery
    ‪7 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Fitness)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Fitness)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, View (Waterfront View)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, View (Waterfront View)

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Waterfront View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, View (Waterfront View)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Fitness, Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Fitness, Mobility & Hearing)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

50-inch flat-screen TV with digital channels, TV, Netflix

Premium Room, 2 Queen Beds

  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite, 1 Bedroom

  • 71 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, 3X3 Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, 3X3 Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View (Waterfront View)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, View (Waterfront View)

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, View (Waterfront View)

Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite, 1 Bedroom, View (Waterfront View)

  • 71 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, View (Mobiltiy & Hearing, 3x3 Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, View (Mobiltiy & Hearing, 3x3 Shower)

  • 39 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View (Waterfront View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, View (Waterfront View)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Waterfront View)

50-inch flat-screen TV with digital channels, TV, Netflix

Premium Room, 2 Queen Beds (Waterfront View)

  • 44 sq m
  • Water view
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Portland Harbor Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1468)
The price is €278
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Portland Harbor Hotel

About this property

Canopy by Hilton Portland Waterfront

Portland hotel in Downtown Portland with 2 restaurants and 24-hour fitness centre
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness centre and valet parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, free use of bicycles, concierge services and dry cleaning are on-site. Housekeeping is available on request.
Canopy by Hilton Portland Waterfront offers 135 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium digital channels and Netflix. Bathrooms include bathrobes and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Canopy by Hilton Portland Waterfront. During your stay, you're just a quick walk from Casco Bay. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • For dining with ocean views, stop by Luna, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 5-minute drive from Thompson's Point and 9 minutes from Maine Mall
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Canopy by Hilton Portland Waterfront offers its guests a 24-hour fitness centre and complimentary bicycles. There are 2 restaurants on site. A free manager's reception is offered on selected days. Public spaces have free WiFi.

There are 4 meeting rooms available. Canopy by Hilton Portland Waterfront also features gift shops/newsstands, concierge services, and a fireplace in the lobby. For a fee, parking is available.

This 4-star Portland hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
Luna – Overlooking the ocean, this restaurant serves dinner and light fare.
Salt Yard – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 40 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 50 for adults and USD 5 to 50 for children
  • 2 restaurants
  • Free manager's reception (select days)

Restaurants on site

  • Luna
  • Salt Yard

Things to do

  • 24-hour gym
  • Free bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 50 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 50 for adults and USD 5 to 50 for children
  • Valet parking fee: USD 40 per night
  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton Portland Waterfront Hotel
Canopy by Hilton Portland Waterfront Portland
Canopy by Hilton Portland Waterfront Hotel Portland

Canopy by Hilton Portland Waterfront Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 711 out of 919 reviews
Rating 8 - Good. 132 out of 919 reviews
Rating 6 - Okay. 44 out of 919 reviews
Rating 4 - Poor. 13 out of 919 reviews
Rating 2 - Terrible. 19 out of 919 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ha

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and will be back
Staff was awesome, property was in excellent condition, check in and out couldn't have been easier. Had a little trouble with the light switches in the room, but may have been operator error.
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
Dated decor, plumbing problems, rude BT at LUNA
Hotel.com rate was higher than the Hilton rate however this was discovered after booking so no changes could be made I booked The presidential suite because it was my daughter’s birthday and we planned to have some of her friends from Portland join us for cocktails in the room For the price of the room, I was very disappointed overall. cleanliness was less than average and the room appeared dated, the couch was worn and pilled and the pillows were old and stained. The rug was also stained. Nothing looked as I expected. The decor is tired. Same with the towels and the robes, old and worn. maybe that’s not a big deal to others but it is to me. My expectations are simple, friendly, clean and comfortable. The room had plumbing problems on the first day we arrived. They said they fixed it so we carried on thinking it was fixed; however, it was not. The tub wouldn't drain, water was bubbling up through both sinks and the toilet almost overflowed. We heard excellent things about the rooftop bar, Luna so we took a chance on Saturday night and had a reservation for five. The bartender was clearly annoyed to wait on us. We tried to chat about the food recommendations however she said she hadn’t eaten there in a long time. Then at 1059 the lights came on and we were told to leave. no request for a last call drink or “we’re closing soon” just on time to get out. During check out, They compensated my valet parking which totaled $80. Needless to say, we won’t go back
Stayed 2 nights in Nov 2024

10/10 Excellent

Julianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and close to Warf Street
Stayed 2 nights in Nov 2024

10/10 Excellent

Nurhan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Oct 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Denise Nichole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Canopy by Hilton was beautiful, our room was perfect! Very clean with friendly staff. In walking distance to multiple shops, restaurants and pubs. We will definitely be back!
Stayed 5 nights in Nov 2024

10/10 Excellent

Andrew, Somerville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area within walking distance of everything
Stayed 1 night in Nov 2024

10/10 Excellent

James

Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second home
Everyone was exceptionally great. The room was an inviting experience. The room and bathroom was fantastic and very clean. The beds were like sleeping on a bed of clouds. I was so impressed with everything that I will come back again and again. I have had a wonderful time with the staff from the afternoon straight up to the time we got back to the hotel. We had a few great laughs with the staff and we enjoyed ourselves immensely. The staff from the afternoon to the evening were awesome. It felt like we were great friends .
Stayed 1 night in Nov 2024

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
Great !!!
Stayed 1 night in Nov 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel in the waterfront area of Portland. I have never stayed at a Canopy before this trip and this hotel is a gem. Rooftop bar was fantastic and the entertainment on Friday night at the downstairs lounge was amazing. Highly recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room! All the staff were terrific. Top notch service. I highly recommend.
Stayed 4 nights in Oct 2024

2/10 Terrible

Clara

Travelled with family
Disliked: Staff & service
Staff was not helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Mike, Cambridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024

10/10 Excellent

Darcy

Stayed 1 night in Oct 2024

10/10 Excellent

Kurt

Great location
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Richard

Disliked: Cleanliness, property conditions & facilities, room comfort
no waterfront
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian, Issaquah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; surrounded by variety restaurants, shops and etc.
Stayed 2 nights in Oct 2024

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Portland
New , comfortable , clean. Staff super gentle and professional. Great stay !
Stayed 3 nights in Oct 2024

10/10 Excellent

Lesley, Medway

Travelled with group
Liked: Amenities
We came for a girls get away! Location is perfect, rooftop bar was perfect! Highly reccimmend!
Stayed 1 night in Oct 2024

4/10 Poor

Charlotte

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Festering half eaten apples in the room when I checked in wasn't what I expected, the room stank. Staff didn’t seem interested with the issue, had to put the trash can (bin) in the corridor myself, they weren't interested.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024