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Holiday Inn Express Portland East - Troutdale, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Portland East - Troutdale, an IHG Hotel

Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Exterior
Indoor pool

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
477 Nw Phoenix Dr, Troutdale, OR, 97060
  • Columbia Gorge Premium Outlets
    8 min walk
  • Shari s Cafe and Pies
    2 min walk
  • Cleveland Avenue Station
    8 min drive
  • Troutdale, OR (TTD-Portland - Troutdale)
    14 min walk

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Single Beds, Accessible (Communications, Mobility)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds, Accessible (Communications, Mobility)

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access (Feature)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Business Lounge Access (Feature)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible (Mobility, Roll-in-Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, Accessible (Mobility, Roll-in-Shower)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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includes taxes & fees
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About this property

Holiday Inn Express Portland East - Troutdale, an IHG Hotel

Hotel with free breakfast, near Columbia River Gorge National Scenic Area
This smoke-free hotel features an indoor pool, a fitness centre and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Holiday Inn Express Portland East - Troutdale, an IHG Hotel offers 73 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with premium satellite channels.

This Troutdale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Portland East - Troutdale, an IHG Hotel. During your stay, you're just a quick walk from Columbia Gorge Premium Outlets. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by foot from Columbia River Gorge National Scenic Area and a 3-minute drive from Edgefield Winery
  • Pets welcome for a fee
Holiday Inn Express Portland East - Troutdale, an IHG Hotel offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available. The business-friendly Holiday Inn Express Portland East - Troutdale, an IHG Hotel also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Troutdale hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

Arabic, English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Troutdale Portland East
Holiday Inn Express Portland East Troutdale
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Holiday Inn Express Portland East Troutdale
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"Holiday Inn Express Portland East Troutdale an IHG Hotel"

Holiday Inn Express Portland East - Troutdale, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 372 out of 809 reviews" "
Rating 8 - Good. 238 out of 809 reviews" "
Rating 6 - Okay. 116 out of 809 reviews" "
Rating 4 - Poor. 50 out of 809 reviews" "
Rating 2 - Terrible. 33 out of 809 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with one “minor “ problem - plumbing . Toilet didn’t work . So if you are going to stay there ask front desk for a plunger at the time you check in . It was a problem for several guests , not just us.
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Love how clean this place. We are well rested after our outdoor adventrures.
Stayed 3 nights in Aug 2024

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was really nice— clean and updated. The staff was friendly and helpful. The area directly around the hotel left something to be desired. While it’s within walking distance to a lot of things we wanted to visit (McMenamin’s Edgefield, the outlet mall, and the food cart pod), it didn’t feel entirely safe or pleasant to walk there. There are large, busy truck stops right next to the hotel on both sides, and a bramble-covered property next to a railroad right behind. Nevertheless, because of the convenient location and quality of the hotel itself, I would stay there again— as long as I wasn’t alone.
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Melisse

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Dagoberto

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Raelinda

Liked: Cleanliness, amenities
Clean
Stayed 1 night in Aug 2024

10/10 Excellent

ARLINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was amazing! Carlos was super helpful and very friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

kyria

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was disappointed at breakfast. There were not any normal items like potatoes or scrambled eggs. At 7:30am the bacon was already gone. Only vegetarian choices remained.
Stayed 1 night in Aug 2024

8/10 Good

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night and everything was good. This appears to be an older hotel that has been updated and it works. Room was clean. Good breakfast. Had some confusion at check in as I booked through a third party and their card had been declined but gentleman at the front desk called to straighten it out which took 10-15 mins. This was our first stop in Portland and while there were some signs of poverty (shirtless man going through the garbage at the hotel entrance), it was nothing excessive and not anything that made me regret booking. It worked well for a quick stay while passing through on our way to see the many waterfalls east of Portland.
Stayed 1 night in Aug 2024

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service, amenities
Many things were broken at the property included locks on doors. That's a priority must have for me. I travel with additional safety locks and I am so glad I do because the latch on my room did not work.
Stayed 1 night in Aug 2024

2/10 Terrible

Alysse

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
I checked in really late after a horrible day, and the staff was super nice. The gentleman night auditor was exceptionally kind and I really appreciated it.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
2 night stop in Troutdale to enjoy the Columbia River Gorge. We were comfortable and had a spacious room. I love having a separate area to relax that also has a sink and counter. My only remark would be that you can see the room has been update however, in the bathroom the hardware was original but the rest of the room had been updated. It almost look like it was missed..otherwise it was a great place
Stayed 2 nights in Jul 2024

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Steven, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Kascey

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday in Troutdale
everything was perfect except. On one morning the manager was having an issue with one of the staff and she reprimanded her in an area where anyone that was in the breakfast room could hear. I feel for those moments that they should be done in private
Stayed 2 nights in Jul 2024

8/10 Good

Marc

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here to attend a concert at a nearby venue. Convenient location.
Stayed 1 night in Jul 2024

10/10 Excellent

ARLINA

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024