Portland Regency Hotel & Spa

3.5 star property

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Photo gallery for Portland Regency Hotel & Spa

Exterior
2 bars/lounges
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Breakfast and brunch served
Indoor spa tub

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

Map
20 Milk Street, Portland, ME, 04101
  • Merrill Auditorium
    ‪5 min walk‬
  • Cross Insurance Arena
    ‪6 min walk‬
  • State Theatre
    ‪13 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪17 min drive‬

Room options

Deluxe Double Room

  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Portland Regency Hotel & Spa

Historic hotel with full-service spa and free airport shuttle
This smoke-free hotel features a full-service spa, a restaurant and 2 bars/lounges. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness centre, a sauna and Access to hot tub are on-site. Housekeeping is available on request.
Portland Regency Hotel & Spa offers 95 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished. 37-inch LCD televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

The shopping around Portland Regency Hotel & Spa gets high marks from our customers. During your stay, you're just a quick walk from Casco Bay. Features include free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to massages, facials or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • 5 minutes by car from Thompson's Point and 9 minutes from Maine Mall
  • Free airport and local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Portland Regency Hotel & Spa offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 6000 square feet (557 square metres) and includes conference space. A fitness centre, spa services, and a vending machine are also featured at the historic Portland Regency Hotel & Spa. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. For a fee, parking is available.

This 3.5-star Portland hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to 1:00 PM.
Eighteen95 – This restaurant serves breakfast and brunch.
Armory Lounge – This bar serves lunch, dinner and light fare. Happy hour is offered. Open daily.
Ironside Whiskey Bar – This bar specialises in American cuisine. Open selected days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle
  • Area shuttle
  • Secured, uncovered valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 13 to 35 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Armory Lounge
  • Eighteen95
  • Ironside Whiskey Bar

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 6,000 square feet of conference space

Outdoors

  • Garden
  • On the bay

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 13 to 35 per person
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Portland Regency
Portland Regency Hotel
Regency Hotel Portland
Regency Portland
Portland Regency Hotel & Spa Maine
Regency Hotel
Portland Regency & Portland
Portland Regency Hotel & Spa Hotel
Portland Regency Hotel & Spa Portland
Portland Regency Hotel & Spa Hotel Portland

Portland Regency Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 934 out of 1243 reviews
Rating 8 - Good. 201 out of 1243 reviews
Rating 6 - Okay. 70 out of 1243 reviews
Rating 4 - Poor. 23 out of 1243 reviews
Rating 2 - Terrible. 15 out of 1243 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fancy and nice great beds
Stayed 1 night in Dec 2024

10/10 Excellent

Zoe

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Francesco G Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway at the Portland Regency
We loved our stay here. The room was lovely, the bed was so comfortable, and having access to the spa was delightful. Love that it was walking distance to great restaurants, shops, etc. And we had do much fun chatting with Liz at the hotel's whiskey bar! Highly recommend!
Stayed 1 night in Dec 2024

8/10 Good

Jacqueline, Maynard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Regency for two nights after Christmas and had a very nice visit. The room was spacious and clean and we were able to upgrade to a king sized bed instead of two doubles. We really liked the valet parking because there was no on street parking available. The staff was very accommodating and helpful. We were able to leave our bags with the valet while we waited for our room. The reception was very nice too. We would stay here again because of the great location and friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is always a great stay!!! Great food & cozy!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with great staff and perfect locat
Lovely hotel situated on a lovely walking street in Portland. Such a friendly staff, very service oriented, nice restaurant and other cozy sitting areas on the main floor. The spa is a plus! We really enjoyed our stay.
Stayed 7 nights in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel
Always an excellent stay at The Regency. Staff always remember you and make you feel welcome.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher, Warminster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the heart of the shopping and entertainment area
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Noel
The room was not as spacious as the last time we stayed. It had a very small window and it was noisy with the heat shaft and the bathroom's water. The coffee machine was not working. We were disappointed.
Stayed 1 night in Dec 2024

10/10 Excellent

Orlando

Stayed 3 nights in Dec 2024

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival my wife fell on cobblestone drive. Staff commented it happens. From there we had a drink in lounge. First time I had ice floating in martini made with rubbing alcohol by taste. Room we got was nice! Right next to lobby so I could hear everything that happened Not a fan of the Regency Portland Spa and Motel, Yes motel
Stayed 1 night in Dec 2024

10/10 Excellent

meghan

Stayed 3 nights in Nov 2024

10/10 Excellent

Zoe

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with great staff!
Stayed 1 night in Dec 2024

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
It was my husband's 50th and the hotel surprised us with a beautiful upgrade! 😍
Stayed 1 night in Dec 2024

10/10 Excellent

Jeannie, New Haven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wherever you turned, staff made our stay and experience brighter; really appreciate the extra kindness and generosity. Wonderful stay
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph, South Thomaston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sraff was very friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lounge and bar great
very nice place. Had a very nice lounge and also a small sitting area with a smaller whiskey bar that Liz the bartender was exceptional
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable place with a great staff. Walking distance from everything that you want to do in Portland
Stayed 2 nights in Dec 2024

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location!
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding place!
Stayed 1 night in Sep 2024