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Ornatus Palace Hotel

3.0 star property

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Photo gallery for Ornatus Palace Hotel

View from property
View from property
Front of property
Executive lounge
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Rua General Vitorino 146, Porto Alegre, RS, 90020-170
  • Porto Alegre Public Market
    ‪7 min walk‬
  • Holy House of Mercy Hospital
    ‪7 min walk‬
  • Moinhos de Vento Hospital
    ‪4 min drive‬
  • Porto Alegre (POA-Salgado Filho Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

Shower, rainfall showerhead, free toiletries, towels

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Shower, rainfall showerhead, free toiletries, towels

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room

Shower, rainfall showerhead, free toiletries, towels

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

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About this property

Ornatus Palace Hotel

Hotel in Porto Alegre with free breakfast and 24-hour front desk
This smoke-free hotel features valet parking, conference space and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a front desk safe and multilingual staff assistance are on-site.
Ornatus Palace Hotel offers 40 accommodations with a safe and free toiletries. 32-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

This Porto Alegre hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at Ornatus Palace Hotel, you're just a quick walk from Rua da Praia. Free breakfast, free WiFi in public areas and dry cleaning service are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • Steps from Rua da Praia and Our Lady of the Rosary Church
Free breakfast is available. WiFi is free in public spaces. Event space at this hotel measures 32 square feet (3 square metres) and includes conference space. The business-friendly Ornatus Palace Hotel also features multilingual staff, dry cleaning/laundry services, and a front desk safe. For a fee, parking is available.

This 3-star Porto Alegre hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (BRL 25 per day)

Food and drink

  • Free buffet breakfast

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 32 square feet of conference space
  • Meeting room

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BRL 60 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 25.00 per day
  • Rollaway bed fee: BRL 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ornatus Palace
Ornatus Palace Hotel
Ornatus Palace Hotel Porto Alegre
Ornatus Palace Porto Alegre
Ornatus Palace Hotel Porto Alegre, Brazil
Ornatus Palace
Ornatus Palace Hotel Hotel
Ornatus Palace Hotel Porto Alegre
Ornatus Palace Hotel Hotel Porto Alegre

Ornatus Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 23 out of 146 reviews
Rating 8 - Good. 53 out of 146 reviews
Rating 6 - Okay. 54 out of 146 reviews
Rating 4 - Poor. 11 out of 146 reviews
Rating 2 - Terrible. 5 out of 146 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
IT WAS GOOD
STAFF WAS NICE. BAD THING IS NOBODY SPOKE ENGLISH OR SPANISH.

4/10 Poor

Colleen, Canada

Disliked: Staff & service, room comfort
NOT RECOMMENDABLE for Tourist
We stayed the first night out of 10 as we were supposed to. Although the staff seemed friendly but none could understand even simple basic English,French etc.It was even a big effort to make the front desk person understand we wanted a double bed ,room with window etc ...... Neither the hotel has any map ,info leaflet etc .There was no shampoo,glasses or adequate towels. The safely box was not working and the box was not fastened securely and anybody could have walked away with it .So definitely that's not a recommendable hotel for non Brazilian (language wise) specially unless they make lot of improvement ..

8/10 Good

Kenneth, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Nice family and run hotel. Very helpful. WIFI excellent in the room. Excellent included breakfast. A security lockbox included in the room. All in all, very satisfied. Only small negative is that the bed(s) that I had in my room were quite narrow.

10/10 Excellent

José Matsuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Custo beneficio justo.
Hotel simples. Recepção ágil e hospitaleiros.
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2018

8/10 Good

Ilson

O quarto e bom café da manhã, dentro do esperado pelo preço que é pago, hotel bem localizado no centro, o estacionamento é pago a parte 30 reais a diária, e se precisar do carro pedir com 15 minutos de antecedência.
Stayed 1 night in Aug 2018

10/10 Excellent

fabiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
plenamente satisfeito
ótimo atendimento
Stayed 1 night in Aug 2018

6/10 Okay

Luciana

Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Cocada, são paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel próximo ao centro
Já fiquei mais de uma vez neste hotel.....gostei muito e recomendo a todos os interessados
Stayed 3 nights in Jun 2018

6/10 Okay

Ronen , Asunción, PY

Liked: Cleanliness, staff & service
Hotel económico
Tiene lo justo y necesario. Lo único molestoso es la lejanía del estacionamiento y el hecho de que siempre hay que ir acompañado.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel em Porto Alegre
Pelo o de está no Centro Histórico o Hotel , não tem estacionamento, tem um convênio , porém acaba encarecendo a estadia. Os proprietários e recepcionista são muito atenciosos. O café da manhã pode ser melhorado.

10/10 Excellent

Marcos, Porto Alegre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom o hotel, simplesmente ótimo!
Eu e minha esposa nos sentimos muito bem vindos, sem duvidas excelente a estadia.
Stayed 1 night in Nov 2017

6/10 Okay

Diego, Paraná

Liked: Room comfort
Final de semana para show do Coldplay
Equipe muito prestativa, chuveiro muito bom, nem dava vontade de levantar da cama, de tão boa! Minha experiência foi boa, no entanto eu esperava um banheiro mais moderno com pisos claros e uma televisão com um número maior de canais disponíveis. O café da manhã estava sempre muito bom com muitas opções! Gostei do Micro-ondas no quarto e o tradicional frigobar.
Stayed 3 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Preço justo com boa localização
O hotel é bem localizado e o preço é bem justo. Gostei do café da manhã.
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Boa estadia
Recomendo o hotel. Preço compatível. Café normal. Conforto bom. Atendimento bom. Banho excelente. Localização excelente, para quem precisa estar centro. A única resalva é a internet, erros intermitentes.
Stayed 1 night in Nov 2017

8/10 Good

CARLOS ALBERTO

Liked: Cleanliness, staff & service
Hotel para retornar sempre que possível.
O atendimento pelos funcionários é muito bom. Educados, solícitos e principalmente, conversam com o hóspede, o que impede de nos sentirmos solitários. Estão todos de parabéns.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
blz
ótimo
Stayed 1 night in Aug 2017

8/10 Good

Izabel Francilene

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Ornatus
Pontos positivos: Boa localização ,atendentes educados e gentis. Pontos negativos: Elevador em péssimo estado de conservação, paredes sujas, ralo do banheiro entupido.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Hotel para quem procura custo beneficio em POA
Ótima localização, equipe muito prestativa, acomodações padrão mediano, não são desconfortáveis, mas a limpeza poderia ser um pouco melhor(cantos de mesa e armário com muita poeira) cobertor tinha alguns fios de cabelos. Resumindo, para uma curta estadia o valor esta ótimo.
Stayed 1 night in Jun 2017

10/10 Excellent

Deivid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom! Recomendo...
Excelente...
Stayed 2 nights in Jun 2017