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4.2 out of 5

"Check in was a smooth process, metro station is a good 10-15 minute walk, with heavy bags it can be tough. Taxi to the old town is only €6 which is gr ... " More

By a verified traveller on Sat 24 Sep 2016

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Comfort Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Comfort Plus (Triple)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at HF Fénix Porto. During your stay, you'll be connected to a shopping centre and just a quick walk from Casa da Música. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 7 minutes by foot from Casa da Música and a 4-minute drive from Ribeira Square
  • Airport shuttle service available for a fee

HF Fénix Porto ratings based on 19 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for HF Fénix Porto

Everyone (15) Couples (2)
4 out of 5

Posted by on 25 Apr 2019

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3 out of 5

Nice but a bit away from everyt

Check in was a smooth process, metro station is a good 10-15 minute walk, with heavy bags it can be tough. Taxi to the old town is only €6 which is great. Room was clean though house keeping disturbed us both mornings before we had got up. The air conditioning made a terrible noise which meant we didn't get much sleep. Breakfast was okay. We found it strange that the tables weren't set so you have to get everything yourself, cups, spoons, knives, forks, napkins. Staff were helpful and polite. Comfortable enough stay but I would try a closer hotel if I was in Porto again. A nearby restaurant called franganto was worth the visit. Very nice, steak, wine and staff.

Posted by , from ireland on 24 Sep 2016

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5 out of 5
daa beste für preis leistung in porto. top freundliches personal! selten erlebt, und ich reise wirklich viel. ich komme 1 mal im monat nach porto und es gibt keine alternative für mich! top hotel!!!!!👍

Posted by on 4 Feb 2024

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Comment from Hotel Management

7 Feb 2024 by Vanessa Gonçalves

Dear Christian, Thank you so much for your preference for our hotel HF Fénix Porto and your lovely words and wonderful rating of 100%! We are absolutely delighted to see you had such an incredible stay and that our team enhanced your experience by making it unforgettable! We would like to thank you for choosing us over and over again and for trusting our services! It's fantastic to know you will be back soon because we will love to see you again for more fantastic moments! See you! Kind regards, Vanessa Gonçalves - HF Quality & Customer Relationship Agent

5 out of 5

Posted by on 20 Jan 2024

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4 out of 5

Posted by on 9 May 2023

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4 out of 5

Posted by on 14 Jul 2019

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5 out of 5
Erinomainen aamupala, erittäin ystävällinen henkilökunta, iso huone.

Posted by on 10 Jul 2019

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4 out of 5

Posted by on 3 Jun 2019

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4 out of 5
Grosse Zimmer, sehr sauber, freundlich, hilfsbereit.

Posted by on 1 Apr 2019

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3 out of 5
bett war zu laut personal war nicht so freundlich parkplatz war sehr klein und muss man 9€ protag zahlen zu teuer.

Posted by on 1 Apr 2019

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Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. A computer station is on site and WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at HF Fénix Porto. For a fee, parking is available. This 4-star Porto hotel is smoke free.

  • 1 building
  • 148 guestrooms or units
  • 13 levels
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: São Bento Station (3.6 km / 2.2 mi)
  • Metro station: Casa da Música Station (0.9 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

HF Fénix Porto offers 148 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Porto hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

HF Fénix Porto has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Union Pay and Eurocard. Cash is not accepted.

  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • Property registry number - 2880

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Self-parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HF Fénix Porto Hotel
  • Hf Fenix Hotel Porto
  • HF Fénix Hotel Porto
  • HF Fénix Porto
  • Hf Fenix Porto Hotel Porto
  • Porto Hf Fenix Hotel
  • HF Fénix Hotel
  • HF Fénix
  • HF Fénix Porto Hotel
  • HF Fénix Porto Porto
  • HF Fénix Porto Hotel Porto
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.