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"We clean, breakfast is good with lots of selection! Staff very friendly! Buffet dinner is good with discount! " More
22 May 2024 by Vanessa Gonçalves
Dear Alexandra, Thank you for choosing our hotel HF Tuela Porto and for sharing your valuable opinion with us. Firstly, we are glad you enjoyed our hotel, location, the quality of our beds and our attention to cleanliness.However, we regret to see your experience didn't end up being positive because of the incident you described. We are sorry that we were unable to contact you sooner, however, we already had the opportunity to explain via email yesterday that there was a misunderstanding with your glasses and we were unable to find them. Nevertheless, we will obviously take responsibility for this happening and have already sent you a proposal to resolve it in the most convenient way for you. We are still awaiting your response and look forward to hearing from you. We apologize for this and look forward to welcoming you again, certain that we can count on your understanding and preference and surprise you with an impeccable stay at the next opportunity!Thank you and see you soon!Kind regards, Vanessa Gonçalves - HF Quality & Customer Relationship Agent
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms. Public spaces have free WiFi. Event space at this hotel measures 9741 square feet (905 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly HF Tuela Porto. For a fee, parking is available. This 3-star Porto hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
HF Tuela Porto offers 154 accommodations with a safe and a hairdryer. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. This Porto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Pimenta Preta – This restaurant specialises in Portuguese cuisine and serves breakfast, lunch and dinner. A children's menu is available.
On-site venue No. 2 – This bar only serves light fare.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Union Pay and Eurocard. Cash is not accepted.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
