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Torel Palace Porto

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Torel Palace Porto

Royal Suite | Premium bedding, minibar, in-room safe, individually decorated
Exterior detail
Outdoor pool, pool loungers
Royal Suite | View from room
Bar (on property)

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Spa
  • Breakfast available
  • Parking available

Explore the area

Map
Rua Entreparedes, 40, Porto, 4050- 240
  • Porto Coliseum
    4 min walk
  • Majestic Café
    5 min walk
  • Bolhao Market
    8 min walk
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    37 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Royal Suite

Royal Suite | Premium bedding, minibar, in-room safe, individually decorated

Royal Suite

  • 60 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, minibar, in-room safe, individually decorated

Standard Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Large Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, minibar, in-room safe, individually decorated

Superior Suite

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Torel Palace Porto

Luxury Porto hotel in Centro / Baixa with spa services
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli and valet parking.
Torel Palace Porto offers 24 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages and sports massages.
Our customers tell us that they can't get enough of the helpful staff at Torel Palace Porto. During your stay, you're just a quick walk from Praça da Batalha. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Porto Cathedral and Porto Historic Center
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, spa services, and a library are also featured at the luxury Torel Palace Porto. For a fee, parking is available. A complete renovation of Torel Palace Porto was completed in February 2020.

This 5-star Porto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11:00 AM.
Blind – This fine-dining restaurant only serves dinner. Reservations are required.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per night); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (EUR 25 per night; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blind

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Outdoor furniture
  • Pool loungers

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 1861
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: EUR 65 per pet, per night
  • Weight limit: 22 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per stay
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 12.5 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: EUR 25 per night (in/out privileges)
  • Nearby parking fee: EUR 25 per night (262 ft away)
  • Pet fee: EUR 65 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Torel Palace Porto offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Property Registration Number 003391

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Torel Palace Porto Penafiel
Torel Palace Porto Hotel
Torel Palace Porto Penafiel
Torel Palace Porto Hotel Penafiel
Torel Palace Porto Hotel
Torel Palace Porto Porto
Torel Palace Porto Hotel Porto

Torel Palace Porto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 114 out of 133 reviews" "
Rating 8 - Good. 12 out of 133 reviews" "
Rating 6 - Okay. 4 out of 133 reviews" "
Rating 4 - Poor. 1 out of 133 reviews" "
Rating 2 - Terrible. 2 out of 133 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zazoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Marie, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Porto!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love this hotel
amazing rooms w high ceilings. boutique vibe and great breakfast. friendly helpful staff. i travel a lot and this is one of my new favorite hotels. great location too.
Stayed 3 nights in Jul 2024

10/10 Excellent

martin

Travelled with partner
The team were terrific
Stayed 2 nights in Jul 2024

8/10 Good

Noela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great architecture, amazing service and superb decor. Breakfast was always delicious. Spa treatment also very good. The only item missing is a gym and this would be the best hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Pratik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
A truly lovely stay at the Torel Palace. A beautiful building, large, spacious rooms which were very clean and the service was faultless. Little touches like turndown service, we got champagne and delicious sweets on arrival and again on our last night. The breakfast was really good, a good selection of hot and cold dishes. Great location, very central to everything.
Stayed 3 nights in Jun 2024

10/10 Excellent

lawson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here! The staff was so friendly and helpful. They gave us restaurant recommendations, set up a Tuk Tuk tour of the city, and set up transportation and a visit to a wine tasting in Douro valley. The hotel was comfortable, clean, pretty, and nice. The spa was cute and I had a nice massage. The little library for meals was also great. We didn’t get to swim in the pool but it looked lovely. The location was central to many things but it was further up the hill and tucked away compared to the river side where it seemed was all the energy and crowds.
Stayed 4 nights in Jun 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel that blends old and new. Gorgeous decor. Thoughtful staff. Comfortable and impressive rooms. Many amenities. Honestly one of the best stays I have had in Europe; we had a family suite, which allowed us to partition space and give everyone privacy in what felt like very opulent yet comfortable surroundings. Highly recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was one of the best I’ve ever stayed in! A gorgeous room, excellent breakfast, superior service - I highly recommend this property to everyone!
Stayed 2 nights in Mar 2024

10/10 Excellent

Michelle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond. I would definitely stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Bergen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bed, super comfortable. Did not like the bathroom layout at all - really dislike the glass door with a hole in it for the handle, exactly zero privacy
Stayed 2 nights in May 2024

10/10 Excellent

Sarah

Stayed 3 nights in May 2024

10/10 Excellent

Kimberly

Stayed 1 night in May 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property and highly recommend it.
Stayed 3 nights in May 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in procedure was very good. All the staff were extremely helpful and friendly. It is a beautiful hotel in easy walking distance of everything. There are some nice little touches like a turn down service. Our only negative was we felt the bathroom was not very functional in terms of counter space.
Stayed 2 nights in May 2024

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel. The bar/study is something to see. So special. The staff was amazing. I highly recommend
Stayed 3 nights in May 2024

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, luxurious, one of a kind rooms and balconies. Easy walk to Porto’s best places.
Stayed 1 night in May 2024

10/10 Excellent

Quang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great services. Very friendly staff.
Stayed 3 nights in May 2024

2/10 Terrible

martha

Stayed 6 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Michele, Barranquilla

Stayed 2 nights in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For us the Torel Palce was perfect. Beautiful quiet rooms with real character, stone marble and timber. Fantastic location, walking distance to so much of Porto and Gaia. Staff were all lovely - lots of help from reception team for dinner and Fado bookings and directions to key sites. Breakfast very good. Nice selection and lots of egg hot choices and not too large bearing in mind how much other eating and drinking is to be done in Porto. We thought we were splashing out when we booked but Torel Palace was well worth it.
Stayed 3 nights in Apr 2024