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Portal Beach - Rede Soberano

3.5 star property

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Photo gallery for Portal Beach - Rede Soberano

Pool
Reception
Children’s activities
Outdoor spa tub
Standard Room | Minibar, desk, laptop workspace, blackout curtains

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Avenida Beira Mar, 4500, Praia do Mundiai, Porto Seguro, BA, 45810000
  • Mundai Beach
    ‪1 min walk‬
  • Complexo de Lazer Toa Toa
    ‪7 min walk‬
  • Axe Moi Entertainment Complex
    ‪3 min drive‬
  • Porto Seguro (BPS)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, desk, laptop workspace, blackout curtains

Standard Room

  • 25 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, laptop workspace, blackout curtains

Deluxe Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 4 Single Beds

View all photos for Room Superior With Spa Bath

Minibar, desk, laptop workspace, blackout curtains

Room Superior With Spa Bath

  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Room Standard

Minibar, desk, laptop workspace, blackout curtains

Room Standard

  • Sleeps 5
  • 3 Single Beds and 1 Double Bed OR 5 Single Beds

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About this property

Portal Beach - Rede Soberano

Beach hotel with free water park and family fun
At Portal Beach - Rede Soberano, hit the nearby beach, dine on-site at the restaurant or enjoy a drink at one of the hotel's 2 bars/lounges.
Portal Beach - Rede Soberano offers 160 air-conditioned accommodations with minibars and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a complimentary water park, a steam room and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Portal Beach - Rede Soberano, you're just a quick walk from Mundai Beach. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Drinking and dining options include a restaurant, a swim-up bar and a poolside bar
  • Splash around at the free water park with a waterslide
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes a steam room and a playground
  • Steps from Mundai Beach and 3 minutes on foot from Toa-Toa Beach
Portal Beach - Rede Soberano offers its guests a complimentary water park, a waterslide, and a steam room. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. A children's pool, a complimentary children's club, and an arcade/games room are also featured at the family-friendly Portal Beach - Rede Soberano.

This 3.5-star Porto Seguro hotel is smoke free.

Portal Beach - Rede Soberano has a restaurant serving breakfast, lunch and dinner.
Bar molhado – On-site bar. Open daily.
24-hour room service is available.

Languages

Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bar molhado

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Direct access to the beach
  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Low-height counter and sink
  • No lift
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: BRL 2.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Up to 2 children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Portal do Mundaí Praia
Portal do Mundaí Praia Hotel Porto Seguro
Portal do Mundaí Praia Porto Seguro
Portal Beach Rede Soberano
Portal Beach - Rede Soberano Hotel
Portal Beach - Rede Soberano Porto Seguro
Portal Beach - Rede Soberano Hotel Porto Seguro

Portal Beach - Rede Soberano Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 54 out of 213 reviews
Rating 8 - Good. 77 out of 213 reviews
Rating 6 - Okay. 47 out of 213 reviews
Rating 4 - Poor. 24 out of 213 reviews
Rating 2 - Terrible. 11 out of 213 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Eliane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Beach across street was super nice, safe and very convenient area, staff was friendly and food was good for the price we paid. Bought half board, but when we checked in was told it wasn’t on the system, we were allowed to have dinner, but it took 3 days to have our name on the list, kind of embarrassing. 2 of the 3 pools including the kids pool was very dirty the last 2 days of our stay. Housekeeping made us very special decorating our room, very sweet, special thanks to Mayane. I would go back for sure, but would not buy half board included.
Stayed 5 nights in Nov 2024

2/10 Terrible

Juliana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, noisy, mosquitoes flying over the food, breakfast area very dirty and no air conditioning, it was very hot and lots of mosquitoes biting us. Few employees working to serve us, I had to wait more than 30 minutes for them to come fix my air conditioner. First and last time I stay at this hotel.
Stayed 2 nights in Jul 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
NA
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
OUTRAGEOUS and DISGUSTING would be the words to describe this place which is definitely not a 4 stars! Rooms which is called ‘luxury’ has electric wall plugs with open cables, old and dirty bed sheets infested with cockroaches everywhere! When asked to view other rooms did not make a difference as all rooms (luxury or standard) are in same poor condition. Housekeeping is a not a daily service and when they do finally appear it doesn’t even change the sheets. You are lucky to get hot water for showers as this is a luxury you cannot have at this so called hotel! Food was mediocre and restaurant area was always dirty served by rude staff. This hotel should be inspected by health and safety authorities as it is unacceptable and insulting guests by advertising themselves as hotel when rooms and grounds are full of cockroaches!
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 5 nights in May 2019

4/10 Poor

Kane, Australia

Disliked: Cleanliness, property conditions & facilities, room comfort

Bed Bugs

Look out, you will be eaten alive. I have stayed in many hotels around the world and have never experienced bed bugs before. This was bad.

8/10 Good

LETICIA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Estrutura do hotel e excelente para crianças. Atendimento nas piscinas que faltou a desejar(bem ruim falar a verdade), pessoal some e vc tem ir no restaurante pedir as coisas. Área de brinquedos(os eletrônicos não estava funcionando), mas mesmo assim muito bom para quem tem crianças(piscinas, area infantil). Peguem pensão completa ou com jantar no mínimo para evitar extress de ter pedir para os garçons que somem.
Stayed 3 nights in Jan 2025

2/10 Terrible

Luigi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel abandonado, valor incompatível

Decidi perder o meu tempo compartilhando a péssima experiência que tive, pois fiquei indignado com o Hotel como um todo, paguei quase 2 mil na diária e me senti enganado, uma especie de “golpe”.. vamos aos fatos: Meu primeiro erro foi ter subestimado as avaliações anteriores de outros hospedes, achei que pudesse ser um excesso de rigor. E como tenho dois filhos de 5 e 7 anos, pensei que os “pros” ( opção de recreação para os pequenos) superaria os problemas relatados pelos hospedes na plataforma, ledo engano. Chegando no check-in, que foi confuso e demorado, presenciei uma quase briga entre um funcionário da recepcao e um hospede que estava a reclamar do ar que não gelava pelo segundo dia e nada era resolvido. O funcionário sem nenhuma higidez ou preocupação em agradar, rispidamente falou que tinha que aguardar a manutenção e não tinha o que fazer alem disso. Feito o checkin, nos foi oferecido um quarto que fica a uns 300 metros da recepcao, no terceiro andar e sem elevador. E tbm sem ajudante para levar as malas, tive que fazer duas viagens, dois lances de escada por conta propria, e nesse “passeio” ja foi possível observar o pessimo estado de conservação das instalações , paredes manchadas, luzes queimadas, portas sem maçaneta, piso rachado, etc. chegando no quarto, nao foi diferente, cheiro ruim, roupa de cama de pessima qualidade, papel higienico parecia jornal. Comida pessima, atendimento demorado, sujeira por todo lado, funcionarios desencontrados, sem nenhuma gestao.
Stayed 4 nights in Dec 2024

6/10 Okay

Graciana

Stayed 3 nights in Dec 2024

6/10 Okay

Lucas

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Ignorado

Dois pontos e fazem tender a análise para o negativo: Sem Wi-Fi no quarto. Foram 3 dias esperançosos onde o pessoal da recepção prometia a volta do sinal e nada foi feito, se vc tiver que trabalhar prepare-se para fazer isso no saguão! Limpeza: não queria gente entrando no quarto com o material da empresa na mesa e a poeira disse que me levaria o bilhete de maçaneta de “não perturbe” pois estavam sem. Foram cobrados várias vezes e nada. Consegui no último dia fazendo “amizade” com a mulher que realizava a limpeza. O hotel é bom e a comida excelente, mas se prepare para ser ignorado pela recepção e ter seu almoço ou lanche atrasado por 1 hora e ainda vindo errado. Também fiquei 30 minutos esperando que um quarto seja liberado depois do horário de checkin. Enfim, são pontos que necessito passar para que melhore e para que os próximos fiquem sabendo.
Stayed 7 nights in Dec 2024

10/10 Excellent

Lúcio

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Excelente, mas pode melhorar.

O hotel é muito bom, certamente voltaria a me hospedar nele, mas como nem tudo é perfeito tivemos problema com a internet, já que lá o 4G não funcionava direito e no meu quarto o wi-fi não conectava, só conseguia usar na área da piscina. Outro detalhe é quanto à limpeza, na terça-feira uns hóspedes almoçaram na mesa na área da piscina e na quarta-feira de manhã ainda estava a louça toda lá, fora que as hidromassagens estavam sem manutenção, com a água verde os 3 dias que fiquei hospedado lá. Se esses dois problemas forem corrigidos se torna um hotel perfeito.
Stayed 3 nights in Dec 2024

8/10 Good

Rodrigo

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Falta de limpeza

A chegada no hotel já foi um caos a parte. Avisei anteriormente que meu voo chegaria antes do check in e se fosse necessário eu pagaria um valor a mais para ter meu quarto antes, porém obviamente não fui atendida. Cheguei às 10h no hotel e me avisaram que quando meu quarto estivesse pronto eles me mandariam uma msg. Fui para a praia na esperança disso acontecer. Não aconteceu! Cheguei às 14h na recepção para fazer o check in e para a minha surpresa fui informada que meu quarto ainda não estava pronto. Um absurdo, já que eu havia avisado as 10h que estava lá. Liberaram meu quarto apenas 14h45. Eu com criança pequena acordada desde as 6h da manhã. Quando cheguei no quarto, um horror a parte. Um quarto minúsculo no final do último corredor com vista para um monte de entulho. Rapidamente solicitei a mudança do quarto pois não foi aquele que eu havia escolhido. Enfim, fui acomodada em um quarto apenas as 15h30. Nos demais dias os problemas com a limpeza foram estressantes. Passei 7 dias no hotel e tive meu quarto limpo apenas 2 vezes, paguei 7 dias para ter a limpeza em apenas dois. Estou me sentindo muito prejudicada neste aspecto. O café da manhã é horrível, repetitivo e sem novidades. Apenas a estrutura do hotel é boa, de resto. Tudo ruim! Péssimo!
Stayed 7 nights in Nov 2024

10/10 Excellent

Marcia dos Santos Pereira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Muito bom, para quem tem crianças é excelente, tem varias atividades no docorrer do dia dentro do hotel mesmo.. Só a praia que o mar é bem agitado lara criança, mas a praia coroa vermelha é bem calma sem ondas e fica proximo, da pra ir de uber
Stayed 3 nights in Nov 2024

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

André

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Fernanda

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Márcio de

Stayed 4 nights in Sep 2024

10/10 Excellent

Inho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Enio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei do hotel, só tive problema com o colchão do quarto, pois pedi pra trocar 3 vezes e não foi trocado.
Stayed 4 nights in Sep 2024

6/10 Okay

CECILIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

ALINE

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Thiale G

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

ERA INCRIVEL, ESTA HORRIVEL!

Fui 2 anos seguidos ao Portal Beach, de primeiro me apaixonei. Uma estrutura incrivel, digna de resort, piscinas e quartos ravilhosos e limpos, cama gostosa.... Dito isso, esse ano, ja que não fui, decidir dar de presente a minha mãe que passaria por Porto Seguro, só não sabia q o presente ia ser vergonhoso. A unica coisa que ela gostou foi da banheira, nas palavras dela "pelo menos compensava as piscinas", pq ela não teve o prazer de usar as piscinas que estavam imundas, cheias de cloro, com sujeira acumulada no chão. 4 piscinas e nenhuma com o minimo de cuidado. Na primeira noite, alem da cama ser dura, era a junção de 2 camas de solteiro, muito mal feita, minha mãe acordou as 5h da manhã pois as camas se separaram e ela caiu no meio! Veja bem, minha mãe tem varios problemas nos ossos e coluna, o prejuizo que isso poderia ter causado não esta escrito! Eu sei que a junções de camas são comuns, acabei de retornar de uma viagem por 4 cidades do nordeste e passei por isso, mas em todos os hoteis que passei era algo muito bem feito e quase imperceptível. Outra questão foi a comida, peguei meia-pensão pra ela, cafe da manhã estava muito bom de acordo com ela, mas a janta deu dor de barriga nela no segundo dia e algumas pessoas relataram o mesmo. Tinham varias crianças apresentando mal estar tambem, mas nesse caso, muito provavelmente era pela questão da agua suja da piscina. Minha mãe é enfermeira aposentada, ja trabalhou com vigilancia e percebeu varios focos. Decepcionante!!!!
Stayed 3 nights in Sep 2024

8/10 Good

Diego

Stayed 4 nights in Sep 2024

6/10 Okay

SUZINEIA

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 6 nights in Aug 2024