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Hilton Garden Inn Portsmouth Downtown

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Portsmouth Downtown

Bar (on property)
Aerial view
Room, 1 King Bed (Mini Fridge/Microwave) | Premium bedding, in-room safe, desk, laptop workspace
Room, 2 Queen Beds (Drinks-Snacks, Mini Fridge/Microwave) | Living area | LCD TV, MP3 dock
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • Pet-friendly
  • Housekeeping

Explore the area

Map
100 High St, Portsmouth, NH, 03801
  • Market Square
    ‪1 min walk‬
  • The Music Hall
    ‪4 min walk‬
  • Strawbery Banke Museum
    ‪9 min walk‬
  • Portsmouth, NH (PSM-Portsmouth Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed (Drinks-Snacks, Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Drinks-Snacks, Mini Fridge/Microwave)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mini Fridge/Microwave)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Mini Fridge/Microwave)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mini Fridge/Microwave)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing Impaired, Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Hearing Impaired, Mini Fridge/Microwave)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Accessible Hearing Impaired/Roll-in Shower (Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room Accessible Hearing Impaired/Roll-in Shower (Mini Fridge/Microwave)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mini Fridge/Microwave)

Room, 1 King Bed (Mini Fridge/Microwave) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mini Fridge/Microwave)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mini Fridge/Microwave)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing Impaired, Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Hearing Impaired, Mini Fridge/Microwave)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Mini Fridge/Microwave)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks-Snacks, Mini Fridge/Microwave)

Room, 2 Queen Beds (Drinks-Snacks, Mini Fridge/Microwave) | Living area | LCD TV, MP3 dock

Room, 2 Queen Beds (Drinks-Snacks, Mini Fridge/Microwave)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mini Fridge/Microwave)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Hampton Inn & Suites Portsmouth Downtown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.7 out of 5, Exceptional, (1216)
The price is €220
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Hampton Inn & Suites Portsmouth Downtown

About this property

Hilton Garden Inn Portsmouth Downtown

Hotel with a fitness centre, steps from Market Square
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and valet parking. Bathrooms are shared.
Hilton Garden Inn Portsmouth Downtown offers 131 air-conditioned accommodations with MP3 docking stations and a safe. Beds feature premium bedding. LCD televisions come with premium digital channels. Fridges, microwaves and coffee/tea makers are provided. Guests have access to shared bathrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Portsmouth Downtown. During your stay, you're just a quick walk from Market Square. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Market Square and Moffatt-Ladd House
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1496 square feet (139 square metres) and includes conference space. The business-friendly Hilton Garden Inn Portsmouth Downtown also features a fitness centre, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

The Great American Grill – This restaurant serves breakfast and dinner.
The Pavilion Lounge – This bar only serves dinner. Open selected days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Great American Grill
  • The Pavilion Lounge

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,496 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 27 December 2024 to 15 April 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Fitness facilities
  • Guestrooms
  • Laundry facilities
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Portsmouth/Downtown
Hilton Garden Inn Portsmouth/Downtown
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth
Hilton Portsmouth
Portsmouth Hilton Garden Inn
Hilton Garden Inn Portsmouth Downtown Hotel
Hilton Portsmouth Portsmouth
Hilton Garden Inn Portsmouth Downtown Hotel
Hilton Garden Inn Portsmouth Downtown Portsmouth
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth

Hilton Garden Inn Portsmouth Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 546 out of 1126 reviews
Rating 8 - Good. 286 out of 1126 reviews
Rating 6 - Okay. 138 out of 1126 reviews
Rating 4 - Poor. 87 out of 1126 reviews
Rating 2 - Terrible. 69 out of 1126 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jason

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had trash under the beds and the amount of black mold in the shower was so disgusting we decided not to use it.
Stayed 1 night in Dec 2024

2/10 Terrible

Carla

Travelled with family
Do Not Stay Here
The hotel is under major renovation. Do not stay here.
Stayed 1 night in Dec 2024

6/10 Okay

samantha, Wakefield

Liked: Cleanliness, staff & service
I always stay here but very disappointed that we didn’t know that the pool was closed. They did not have that listed on their website
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

YURI

Stayed 3 nights in Dec 2024

2/10 Terrible

Lincoln

Disliked: Property conditions & facilities
Full disclosure needed
Hotel pool, gym, bar restaurant and public space unavailable because of construction. Hotels.com should have disclosed this as there are plenty of alternatives in Portsmouth.
Stayed 1 night in Dec 2024

4/10 Poor

Dylan

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Valued

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very nice downtown Portsmouth New Hampshire hotel. We are very pleased.
Stayed 1 night in Dec 2024

8/10 Good

Megan

Stayed 1 night in Nov 2024

10/10 Excellent

teri

Travelled with family, Travelled with group
Front desk staff is always friendly and kind. The rooms and bathrooms are comfy and clean. We stay here twice a year when we travel to this area!
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton’s “Promise” to make things right - Nope!
They scheduled major construction and turned off water to the building (no toilet, no hand washing, etc) with no notice to any of the hotel guests. We paid the same (high price) as their competitors downtown, but had to use bathroom in nearby bar and skip showers. We had no available restaurant, gym facilities, bar, etc. My polite email and call to the GM went unanswered. The only notice was a sign in the closed public space. Other guests shared the same story. The “Hilton Promise” sign is a cynical reminder that the test of good service is a promise fulfilled, not one made. That’s called something else
Stayed 3 nights in Dec 2024

6/10 Okay

Robert

Liked: Cleanliness
Hotel was under some improvement. Renovations was not notified about this before booking our stay.
Stayed 1 night in Dec 2024

8/10 Good

Kristen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good stay, but unfortunately many amenities were not available. The gym,pool and hot tub were closed, and there was no breakfast being served.
Stayed 1 night in Nov 2024

8/10 Good

David

Business traveller, Travelled with partner
Liked: Amenities
Great location, very clean room!
Stayed 1 night in Dec 2024

10/10 Excellent

Betty

Stayed 1 night in Nov 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, room comfort
Very disappointed pool/gym were under construction.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Stayed 2 nights in Dec 2024

6/10 Okay

Amie

Travelled with family
The pool and gym were closed. Very disappointed
Stayed 2 nights in Nov 2024

4/10 Poor

Shauna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and cordial, the room a decent size, and for those interested there are plenty of downtown shops to support the local economy. However, we checked out early due to unsettling noise conditions from tenants, uncleanliness in our accommodation, and the overall hassle with parking. We appreciate the hard work of all the staff but it was just not comfortable for us.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice facility
Stayed 1 night in Nov 2024

6/10 Okay

Lauren, Dallas

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Nancy

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms old, bathroom had cracked granite repaired badly, lamp shade dirty and not just 1, sheer drape ripped and staff not in uniform Valet parking $40.00 but when I called hotel they never mentioned
Stayed 1 night in Nov 2024

10/10 Excellent

Lianne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and reasonable!
Stayed 1 night in Nov 2024