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Quality Inn & Suites Olde Town

2.5 star property

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Photo gallery for Quality Inn & Suites Olde Town

Lobby
Studio Non-Smoking King Suite-King Size Bed | In-room safe, desk, iron/ironing board, free WiFi
Efficiency Non-Smoking King Suite-King Size Bed | In-room safe, desk, iron/ironing board, free WiFi
Room, 1 King Bed, Accessible, Non Smoking (Efficiency) | In-room safe, desk, iron/ironing board, free WiFi
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
347 Effingham St, Portsmouth, VA, 23704

Room options

View all photos for Studio Non-Smoking King Suite-King Size Bed

Studio Non-Smoking King Suite-King Size Bed | In-room safe, desk, iron/ironing board, free WiFi

Studio Non-Smoking King Suite-King Size Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Non-Smoking Double Room-Two Full Size Beds

Standard Non-Smoking Double Room-Two Full Size Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Non-Smoking Double Room-Two Full Size Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Room, 1 King Bed, Accessible, Non Smoking (Efficiency) | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Efficiency Non-Smoking King Suite-King Size Bed

Efficiency Non-Smoking King Suite-King Size Bed | In-room safe, desk, iron/ironing board, free WiFi

Efficiency Non-Smoking King Suite-King Size Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Olde Town

Hotel in Portsmouth with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this hotel has coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
Quality Inn & Suites Olde Town offers 62 air-conditioned accommodations with washers/dryers and a safe. Televisions come with premium cable channels. Microwaves and coffee/tea makers are provided.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Olde Town. During your stay, you're just a quick walk from Commodore Theatre. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Waterside District and 6 minutes from Norfolk State University
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn & Suites Olde Town. Self parking is free.

Smoking is allowed in designated areas at this Portsmouth hotel.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Olde Town Portsmouth
Comfort Inn Olde Town Hotel
Comfort Inn Olde Town Hotel Portsmouth
Comfort Inn Olde Town Portsmouth
Quality Inn Olde Town
Quality Olde Town Portsmouth
Quality Olde Town
Comfort Inn Olde Town
Quality Inn & Suites Olde Town Hotel
Quality Inn & Suites Olde Town Portsmouth
Quality Inn & Suites Olde Town Hotel Portsmouth

Quality Inn & Suites Olde Town Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 274 out of 836 reviews
Rating 8 - Good. 265 out of 836 reviews
Rating 6 - Okay. 135 out of 836 reviews
Rating 4 - Poor. 85 out of 836 reviews
Rating 2 - Terrible. 77 out of 836 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

LISA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Lilliana

Stayed 3 nights in Oct 2024

6/10 Okay

Jeannie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Located in older rundown area. Did not feel safe at times. People arguing and being loud throughout the night.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
A stay for those who like parties & loud music
The room down the hall had a party that included substances that you could potently smell down the hall. Not only was it loud, but smelled awful. The lobby heavily smelled like weed and made my group have a headache and feel ill.
Stayed 1 night in Nov 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

eddie

Liked: Cleanliness, staff & service, property conditions & facilities
There was an element of noise for 2 nights straight from 4am until 5:30. Loud talking and screaming. I called the desk and no answer then I went down and didn’t see anyone. That was one of the most unpleasant things that happened.

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, affordable hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
So nice
Stayed 1 night in Nov 2024

8/10 Good

Jeffery

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Tiffany

Travelled with family
Disliked: Amenities
I did not stay the night checked in about 4:30 pm and checked out 10:30pm after leaving the casino! Room was not up to par had a bad smell and the tub was not clean and rusted. I decided to drive the hour and 20 min trip home.
Stayed 1 night in Nov 2024

2/10 Terrible

janet

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First room smelled like stale smoke, had a broken deadbolt lock, and no phone. Second room had beer bottles next to the bed, sticky substance all over nightstand, oily residue and stains all over the arm chair, and weird substance on the tile floor just inside the door. There was a man with a stack of key-cards who was trying every door. When I told the front desk, they assured me he worked there (he didn’t) and when I clarified that he wasn’t the painter, as they had assumed, the front desk told me the man was mentally ill and did strange things often.
Stayed 1 night in Nov 2024

10/10 Excellent

patria

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Cresta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Demitrius

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
There was no ice available on the property and the refrigerator did not have a control knob. We were not made aware of that at check-in. We were told by the housekeeping staff that the Wawa up the street had all the free ice we wanted.
Stayed 1 night in Oct 2024

10/10 Excellent

Shanta, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Charles

Disliked: Staff & service
Disappointed
Stayed 1 night in Oct 2024

2/10 Terrible

Rodney

Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024

8/10 Good

Monique

Stayed 1 night in Oct 2024

4/10 Poor

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities
The person behind the counter was completely unhelpfully, I parked in the handicapped parking in front walked in with a cane he put me in the furthest room possible. Room was old, dingy,and musty. Dark out curtens would not shut all the way. Ice machine on 3 floor said " ice machine out of order use one on first floor" the one on the first floor said out of order. I asked the same man behind the desk he replied " ice, I don't know." I have no idea what that means. I was not a good experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cresta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Carolyn

Travelled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024