Hotel Klára

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Klára

In-room safe, cots/infant beds, free WiFi
Reception
Reception
TV
Restaurant

Reviews

7.0 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Sternberkova 20, Prague, 17000
  • Palladium Shopping Centre
    3 min drive
  • Republic Square
    3 min drive
  • Municipal House Hall
    3 min drive
  • Prague (PRG-Vaclav Havel)
    18 min drive

Room options

Quadruple Room

  • 32 sq m
  • Sleeps 4
  • 4 Single Beds

Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Hotel Klára

Pet-friendly hotel connected to the convention centre in Prague 7 with a 24-hour front desk
This hotel features a meeting room, a 24-hour front desk and express check-in. Free WiFi in public areas and free train station pick-up are also provided. Additionally, express check-out, tour/ticket assistance and a garden are on-site.
Hotel Klára offers 27 accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and hairdryers can be requested. Cots/infant beds (surcharge) are also available.
With your stay at Hotel Klára, you're connected to the convention centre and just a quick walk from LunaPark. Enjoy features like free WiFi in public areas and free train pick-up service, plus breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a meeting room and multilingual staff
  • Just a 4-minute drive from Old Town Square and a few minutes from Palladium Shopping Centre
  • Free train station pick-up shuttle service
  • Dogs welcome free of charge
As a guest of Hotel Klára, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Hotel Klára also features a garden, a picnic area, and express check-in.

Smoking is allowed in designated areas at this 3-star Prague hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

Czech, English, French, German, Hungarian, Italian, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CZK 250 per day)
  • Area shuttle
  • Free train station pick-up shuttle

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CZK 140 per person

Family friendly

  • Cot (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Lift

More

  • 5 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CZK 100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CZK 140 per person
  • Nearby parking fee: CZK 250 per day (492 ft away)
  • Crib (infant bed) fee: CZK 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Klára
Hotel Klára Prague
Klára Prague
Hotel Klára Hotel
Hotel Klára Prague
Hotel Klára Hotel Prague

Hotel Klára Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 33 out of 235 reviews" "
Rating 8 - Good. 103 out of 235 reviews" "
Rating 6 - Okay. 57 out of 235 reviews" "
Rating 4 - Poor. 20 out of 235 reviews" "
Rating 2 - Terrible. 22 out of 235 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
less than 1 star hotel - filthy hotel worst ever
This is one of the dirtiest nasty filth of a hotel - i arrived and smelled the odor of urine in the hallways, but i had already paid the booking. Bed is so soft that you sink into it. The smells of dog urine and old sheets is overbearing. I wish i would have gone elsewhere even if i lost the money.. i feel sick from my stay at "Klara"
Stayed 1 night in Aug 2023

10/10 Excellent

ANGELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, in love with Prague
Definitely one of the best hotel I've ever been. The room was very clean, nice breakfasts and such an excellent customer service. Just the pillow a bit uncomfortable but I would definitely book this hotel again
Stayed 3 nights in Jul 2023

6/10 Okay

Verified traveller

Disliked: Staff & service
Extremely basic accommodation... very small room but clean. Front door is locked and it wasn’t easy to connect with desk person.
Stayed 1 night in Feb 2020

8/10 Good

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
The moment we reached the hotel, there was an Irish couple who came and complained to the receptionist that there are other people in their room. They had gone on a day trip and hotel gave off there room to others even though they had prepaid for few days. We knew we are in for something we didn't expect nor wanted on our vacation. But we had also prepaid so we took our keys and we were given another key for the main door and were told reception shuts down at 7 PM and then you are on your own! The room was ok but the sliding windows were too close to the bed to walk straight. Beds were cot beds and you have to take stairs to reach the elevator on every level. So we had to take stairs from the reception to the elevator and then again from the elevator to our room with all heavy luggage by our selves. If you need anything in afternoon or at night, there is no staff. Reception, kitchen everything gets locked. You are on your own. After 3 days, when we checked out, the receptionist took the keys and said goodbye. We called for our cab as had further journey and after we waited for 10 minutes for our cab, she came back and said you have to pay! The trip was prepaid and we had an expedia confirmed mail that it is paid to the hotel. They did not agree & didn't let us leave. A mail employee literally stopped us from leaving the premises. As we were really short on time and didn't want a fight there, I gave them my credit card and let them charge which I will now dispute with expedia.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Dec 2018

8/10 Good

Ines

Liked: Staff & service
Cheap and Cheerful
An absolutely great hotel when considering value for money. Everything is VERY basic, but the tram is a two minute walk away and at €46 per night for a small double room it’s as cheap as the youth hostel. Friendly staff and good location with some cheap restaurants just around the corner!
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2018

6/10 Okay

Frederick

Liked: Cleanliness, room comfort
No Big Bargain
Great discount advertised on site. Pictures look nice. Room in attic (5th floor) elevator went to 4th floor. Room OK for price, but no bargain and not what I was expecting.
Stayed 1 night in Sep 2017

8/10 Good

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Jairo

Liked: Cleanliness
Disliked: Staff & service
Parking to far from the hotel, and personal in place doesn't speak English, very hard to communicate and they were so rude, small room with basic, they didn't clean the room, at least not the bathroom, no phone in the room. good wifi.
Stayed 2 nights in Jun 2017

8/10 Good

Emily, Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Very friendly staff. Right on tram line and not too far from many touristy sights.

2/10 Terrible

Rhona, Helsingborg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgraceful.
We very carefully chose this hotel as we needed one room for 4 people and a dog with breakfast and easy parking. The hotel contacted us 2 days before stay to ask time of arrival which we said would not be before 10.00 pm. We arrived at 1030 having been driving for 7 hours. After 10 minutes of ringing the bell outside the receptionist arrived And said "bad news the room was double booked". He said an apartment had been booked For us across town. He gave us the difference between the two rates. An hour after arriving at the first hotel we arrived at the second. When they saw the dog they said dogs not allowed. After a long conversation the manager kindly agreed to let us stay. We will review this wonderful place - Church Pension Prague - separately. This was a stressful and shocking experience.

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying at this hotel , location and friendliness of staff unbeateble

10/10 Excellent

Florescu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

ken, Montreal

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel only accepted cash, very stange.
Stay was okay, the hotel is older and rooms reflected this. The insisted I pay in cash and claimed they don't accept credit cards, quite unheard of.

2/10 Terrible

Lene Jeanette, Halden

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotelroom didn't have beds. Only sofabeds with huge buttons!!!

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
average
Too far from city centre. Hotels.com shows 2.7km from city center but it was more than that.

6/10 Okay

Alexandra, Romania

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not 3 stars services
Bathroom not too clean,was no cleaned at all during our 4 days stay which is not a 3 star service! Water pressure very low at shower,you were supposed to keep shower in one hand as there was no place to hang it, no trash removal or towel change, no reception available 24 Hrs, you are supposed to give exact arrival hr if you want to have somebody at reception and not wait outside, on the street. We asked double bed, which was confirmed, but we received two sort of sofas put together,very uncomfortable to sleep on, linen was almost transparent, could see the sofa through it . Overall, it didin't give us the feeling of 3 stars hotel

8/10 Good

Petr

Liked: Staff & service, room comfort

6/10 Okay

Verified traveller

Disliked: Room comfort
Good hotel no far from downtown
Very good Breakfast and WiFi. There was a place in stairs for smoking which really smells terrible. The room was so cold at night in October but they refused to give any heater whereas the manager and receptionist had " turned on " heater under their tables!

4/10 Poor

Simon, Canade

Disliked: Cleanliness, staff & service, room comfort
Ok hotel to stay a night or two
My girlfriend and I were not impressed by this hotel at all. First, the door was locked and it took a few minutes before someone opened up for us. The lady who opened the door was everything but polite, like we were disturbing her (she was still putting on her overalls as we were doing the check in). The room was ok. It's old but it does the job. However there was a very strong smell of cigarette and our "double bed" was in truth 2 singles beds (or small sofas im not sure) pushed one against the other. Breakfast was good. There were cold cuts, bread, boiled eggs and sausages, cereal, juice and yogurt. The cold coffee was a nice touch. BE REALLY CAREFUL AT CHECKOUT. They did not let me pay my stay by credit card, claiming that the front desk was "closed". They forced me to pay cash, in euros. The couple after us wanted to pay with crowns, but they were asked to pay in euros as well.

6/10 Okay

Acidman, England

Disliked: Cleanliness, property conditions & facilities
Needs up dating
You get what you pay for, it's cheap but a bit of the way out from the old town but you can get public transport easy to the old town. Breakfast was a joke dirty plates, food running out staff not quick enough to replace the empty plates with new food. Room was not cleaned in the 3 nights I stayed there, TV not working in room, the towels they gave me the hand towel with holes in, bath sheet dirty stains down it. Shower one day warm next day cold, next two day warm again. All in all wouldn't stay there again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
You pay for what you get
The hotel staff allowed us to check in long long long after they left work. We arrived at 2:30 am, but they were more than nice enough to let us into our room. The place was very outdated but was quite clean. Some of the mattresses felt like I was sinking into a hole...NOT RECOMMENDED FOR PEOPLE WITH BACK PROBLEMS

6/10 Okay

Marius P, Oslo

Disliked: Cleanliness, property conditions & facilities, room comfort
Apartmentbuilding half-way turned into hotel
The hotel emailed me to ask about my arrival time a week before arrival to have English speaking staff on site. Unfortunately I arrived a few hours early and before check-in time. After arriving at the hotel we arrive at a locked-door. After several time pushing the doorbell someone leaving the hotel let us in. We found a lade at the reception in the basement that did not speak english. She called her english speking colleague and explained that only one of two rooms was available, however what she said was going to happen was not the same as the receptionist did (but for our benefit). The hotelroom is big and nice, but very outdated. The hotelroom are clean, but I on one night received a very dirty towel even after leaving a good tip. The beds are rock hard. The breakfast items did not seem fresh. The hotel is in a nice local area outside just outside of downtown, just want we wanted. This hotel could be better if they was able to make the whole building into hotel (today is just basement, 3rd and 5th floor) so they could have a 24hr english speaking staff. The service at the hotel is good, but sometime complicated by language barriers. Would I stay here again? I would not mind it, but I probably will check for other hotels in a little higher price range.