Hotel Tristar

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Tristar

International cuisine
Casino
In-room safe, desk, blackout curtains, free WiFi
Hallway
Reception

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly

Explore the area

Map
U Sluncové 14, Prague, 186 76
  • O2 Arena
    3 min drive
  • Prague Market
    4 min drive
  • Palladium Shopping Centre
    5 min drive
  • Prague (PRG-Vaclav Havel)
    44 min drive

Room options

Standard Single Room

  • 14 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Standard Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Double or Twin Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Similar properties

About this property

Hotel Tristar

Family-friendly Prague hotel in Karlín with a casino
This smoke-free hotel features a casino, a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Hotel Tristar offers 280 air-conditioned accommodations with a safe and free toiletries. Satellite televisions are provided. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Hotel Tristar, you'll be within walking distance of O2 Arena. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Iris Restaurant, a buffet restaurant that serves international cuisine
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 3-minute drive from O2 Arena and a few minutes from Palladium Shopping Centre
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A casino, a terrace, and a vending machine are also featured at the family-friendly Hotel Tristar. Parking is available for a fee.

This 3-star Prague hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.
Iris Restaurant – This buffet restaurant specialises in international cuisine.
Room service is available.

Languages

Czech, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 12 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Iris Restaurant

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 AM
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 8 August and 9 August.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 19.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.04 per person, per night, up to 60 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 12 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 19.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Tristar Prague
Hotel Tristar
Tristar Prague
Hotel Tristar Hotel
Hotel Tristar Prague
Hotel Tristar Hotel Prague

Hotel Tristar Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 87 reviews" "
Rating 8 - Good. 40 out of 87 reviews" "
Rating 6 - Okay. 15 out of 87 reviews" "
Rating 4 - Poor. 13 out of 87 reviews" "
Rating 2 - Terrible. 3 out of 87 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Serhii

Stayed 2 nights in May 2024

10/10 Excellent

Tyran

Stayed 2 nights in Nov 2023

4/10 Poor

Dimitrios

Business traveller
Disliked: Cleanliness, room comfort
Experience the Soviet hospitality
A ton of noisy students, smell of weed in the hallway. Crowded elevators, and the water in the shower was switching between boiling hot and freezing cold all the time. The cleaning ladies were storing in the room without even knocking.
Stayed 4 nights in Sep 2023

8/10 Good

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Czysty i zadbany hotel , duży parking ( dodatkowo płatny ) Miła obsługa. Na minus widok z okna na nie remontowany i nie używany taras z naszego pokoju ale nie miało to znaczenia dla naszego pobytu. Śniadania znośne.
Stayed 1 night in Jul 2023

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

4/10 Poor

Karol

Stayed 1 night in Jun 2022

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price for Prague, a bit further from the city centre, however great public transport across the hotel and restaurant .
Stayed 3 nights in Jan 2022

6/10 Okay

Martin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Older hotel however in good conditions, nearby transport and a bit out of central but for such a great deal it was great and was happy overall.
Stayed 1 night in Jan 2022

6/10 Okay

JAYOUN

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Only Sleeping & breakfast are ok
1. Parking : off site paid (200ck/day) 2. Metro : 5minutes on walking 3. Receiption : Too busy, not friendly but they are woking~
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Stayed 1 night in Jun 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
The reception is not very helpful. There are bed bugs in some beds, my daughter and husband checked out with massive swelling, redness and itch on arms and back. Breakfast is abundant. The room service cleaners are very good although non of the staff speaks English, except in reception.
Stayed 3 nights in Dec 2019

8/10 Good

oliwia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the stay although we did have a few issues with the key card not opening our door or safe but they were quickly resolved by the staff
Stayed 6 nights in Aug 2019

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Tristar,
Nice and clean, close to metro, although the lady selling metro tickets wasn’t nice. Trains were great 4 stops to town. We were given a room not long after we arrived at 9am.
Stayed 3 nights in May 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice short stay in Prague
Good quiet location. Nice and clean rooms.
Stayed 2 nights in Oct 2018

8/10 Good

G M I

Liked: Cleanliness, property conditions & facilities, room comfort
It was OK. There is no internet in the rooms which is quite annoying... we were told there was wifi in the lounge in the new building, they forgot to tell us this lounge is only opened during breakfast times!
Stayed 2 nights in Jul 2017

8/10 Good

Rose, Eugene, OR

Liked: Cleanliness, property conditions & facilities, room comfort
Affordable and Clean
Nice price for what it is but the location isn't great.

2/10 Terrible

Aysha, Fresno, California USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
VEY BAD EXPERIENCE
First of all when i arrived there, the old man at the reception was very rude, instead of listening us he said that we dont have any room right nox come back at épm then i explained hi, that we already have booked our roo, last week and it should be ready by now then he was looking for ,y na,e and then he didnt see at first glance and then he read one more time and said oh yeah its here..... finally we went to our room; the bathroom sink tap had very bad water stream, not working good at all, no dustbin/garbage bin in the rom except toilet had... so for all eating stuff we had to throw in the toilet bin which was really very small: then next day the breakfast was very very bad... cakes felt like so old or kept preserve for the last few days in stock: orange juice was like yellow coloured water; coffee was so bad.... and when checking out we had the same person who is the onlye one doing ,iney exchange and check in and out didnt even look at us and one lady who was coming inside the reception desk asked us to just drop the room keys into the pen holder for check out:then we left:::: overall very very very BAD expereince, will never suggest anyone to stay here

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service
De var bra incheckning. Parkering precis vid hotellet, kostade dock extra. Hund var välkommen till en kostnad. Rummet var OK, fanns AC. Dock väldigt lyhört från korridoren in i rummet. Mycket ungdomar. Helt ok frukost.
Stayed 2 nights in Aug 2024

10/10 Excellent

Päivi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

8/10 Good

Anja

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundliches, nettes Personal, Zimmer ordentlich und super Frühstück!
Stayed 1 night in May 2024

4/10 Poor

Inez

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
For Expedia customers, they offer old rooms, I booked TriStar got another Hotel. Tiny room, 2,3m x4,5m, 3!!! beds carpet and bathroom not clean, could change to a slightly better room, clean bathroom of 5x3 with 3beds and a spare bed. Terrible staff, unpolite, unfriendly, no parking avaliable, far from 4 stars, breakfeast was ok but not good, restaurant not open in the evening, no hotel bar open, we where there for business and no chance to relax in such a hotel, good thing: beds are comfortable, quiet rooms, would not recomend this for that pricing
Stayed 2 nights in Apr 2024

10/10 Excellent

Michel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

ali

Stayed 2 nights in Sep 2023

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr zu empfehlen. Sehr guter Service und super Frühstück.
Stayed 1 night in Jul 2023

8/10 Good

Elena

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Struttura buona per il suo prezzo. Colazione migliorabile
Stayed 2 nights in Apr 2023