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The Gold Bank

3.5 star property

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Photo gallery for The Gold Bank

Exterior
Minibar, in-room safe, blackout curtains, iron/ironing board
Daily buffet breakfast (EUR 15 per person)
Daily buffet breakfast (EUR 15 per person)
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
40 Opletalova, Prague, Prague, 110 00
  • Municipal House Hall
    ‪7 min walk‬
  • Powder Tower
    ‪7 min walk‬
  • Palladium Shopping Centre
    ‪8 min walk‬
  • Prague (PRG-Vaclav Havel)
    ‪31 min drive‬

Room options

View all photos for Family Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room

  • 29 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double or Twin Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Double or Twin Room

  • 18 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Double or Twin Room

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

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The price is €75
for 1 room
includes taxes & fees
20 Feb - 21 Feb
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About this property

The Gold Bank

Hotel with a 24-hour front desk, a short walk to Palladium Shopping Centre
Along with concierge services, this smoke-free hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site.
The Gold Bank offers 134 air-conditioned accommodations with minibars and a safe. 55-inch Smart televisions come with digital channels.

Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Gold Bank. During your stay, you're just a quick walk from Palladium Shopping Centre. Free WiFi in public areas, breakfast (surcharge) and dry cleaning service are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests speak favourably about the location and the clean guestrooms
  • Within a 15-minute walk of Wenceslas Square and Old Town Square
  • Airport pick-up shuttle service available for a fee
The Gold Bank offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. The Gold Bank also features dry cleaning/laundry services, a front desk safe, and a lift.

This 3.5-star Prague hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Languages

Czech, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of EUR 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 52 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system and outdoor lighting
The Gold Bank offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

The Gold Bank Hotel
The Gold Bank Prague
The Gold Bank Hotel Prague

The Gold Bank Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 158 out of 284 reviews
Rating 8 - Good. 88 out of 284 reviews
Rating 6 - Okay. 25 out of 284 reviews
Rating 4 - Poor. 10 out of 284 reviews
Rating 2 - Terrible. 3 out of 284 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

storm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 star review purely based on the fact there was no hot water on the 2nd night of our 2 night stay. Everything else was fantastic!
Stayed 2 nights in Nov 2024

6/10 Okay

Arnold, Panama City

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Check in was difficult and room was very average.
Stayed 6 nights in Oct 2024

6/10 Okay

Arnold, Panama City

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The check in process was time consuming and difficult. The room was fine but very average considering we chose the best room of their options.
Stayed 1 night in Nov 2024

10/10 Excellent

Youngsin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean rooms and friendly staff, very convenient and close to bus station and train station
Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, awesome breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Mehrdad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice time staying at the Gold Bank Hotel. Staffs were welcoming and helpful, room was clean, modern and reasonably equipped. Breakfast was good with a lot of choices. 5 mins walk from Prague central station which can be used to access to the airport or neighbouring capital cities by bus or train respectively. Also within a walkable distance to Prague major tourist attractions.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Gold Bank
Excellent service
Stayed 3 nights in Oct 2024

2/10 Terrible

Ara

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible Hotel
The service was really bad and nothing like they say. You only can choose one day for a free room service, the mattress was very uncomfortable (made my back hurt) and when we asked them to change it/the room they couldn’t do anything. We asked for an extra pillow and that took them 2 days to give one to us. Not even mentioning there was a false fire alarm and no electricity for half a day during our stat. Generally, very disappointed in the service and the hotel. The staff was really good at apologizing for the inconveniences but clearly had no intention of helping/fixing stuff for you.
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms
Stayed 11 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is amazing. The staff was very helpful and kind. Unfortunately the mini-bar in my room was empty. And the bathroom lacked basic toiletries. 9/10.
Stayed 1 night in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The paintings in the hallways gave me nightmares.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Clean, new room. Good ac.
Stayed 3 nights in Sep 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, the staff were lovely, the breakfast was okay, our only complaint is the safe side not work, otherwise all was well.
Stayed 3 nights in Sep 2024

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness
Hotel very smart, clean and tidy. Good location, easy walking distance from the train station and into the central tourist areas. Rooms not ready when we went to check in even though after 3pm. Only took around 10 mins though. The “bar” is a real let down. Went with a friend and we didn’t want late nights out but quite like a glass of wine or something after we get in. One day they didn’t have cold white wine, later no white wine left so we had red wine (one was in the fridge), second night no wine at all. Staff had to hand wash the glasses behind the bar before pouring us a drink. Staff also seemed quite unsure about drinks - what was available, whether wine should be chilled or not. Only seats are in the big reception area - no music, no atmosphere.
Stayed 2 nights in Sep 2024

10/10 Excellent

Clara Ka Po

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stylish hotel at a convenient location to major sightseeing spots Room is big, clean and quiet Definitely recommend it to travellers to Prague
Stayed 3 nights in Sep 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gold Bank is an easy walk through the park from the main station - 5-7 minutes. The neighbourhood seemed safe and quiet and the transit system was always close at hand. The hotel is clean and comfortable and the service was excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel property itself is clean and nice. Sadly, the staff are among the most cold and unfriendly I have ever encountered in my life. On top of that, after a night out in the city we returned around midnight and our hotel room wouldn’t open. We waited in the lobby for 90 minutes until 130am and when they finally opened it they said it was our fault for leaving a towel on the door, which there is NO WAY we did. It’s a very bizarre vibe with a scary staff and we recommend elsewhere.
Stayed 2 nights in Jul 2024

6/10 Okay

Andres

Travelled with family
Liked: Cleanliness, staff & service, room comfort
TV problems
Everyone was nice but TV didn’t work. We asked for help …nice and friendly BUT the issue was never done. No one said nothing … no TV during our 4 days stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, modern and clean. Super close and walkable distance from central station and old town.
Stayed 3 nights in Jul 2024

4/10 Poor

Ariela

Travelled with family
Disliked: Cleanliness
I recently stayed at this hotel and had a mixed experience. While the rooms are small, they are generally good for a short stay. The breakfast offered is decent and the location is undeniably great, with easy access to local attractions. The staff at the front desk were very polite, which we appreciated. However, we encountered a troubling incident that overshadowed our stay. After our first night, we were closing the curtains and a bottle of lubricant fell out from behind them. This was not only unexpected but also very concerning, as it suggests the rooms are not being thoroughly cleaned. We reported this to the front desk, and they assured us that the manager would be notified the next morning. Unfortunately, we never heard back from anyone, which left us feeling dismissed and uncomfortable. Given this experience, we would not choose to stay here again. There are plenty of other hotels in the area that likely offer a cleaner and more responsive environment.
Stayed 3 nights in Jul 2024

10/10 Excellent

Krista

Stayed 1 night in Jul 2024

10/10 Excellent

Jaroslaw

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024