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The Grand Mark Prague - The Leading Hotels of the World

5.0 star property
VIP Access

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Photo gallery for The Grand Mark Prague - The Leading Hotels of the World

Garden
Couples treatment room(s), sauna, hot tub, steam room
Interior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pet-friendly
  • Parking available
  • Gym

Explore the area

Map
Hybernska 12, Prague, 110 00
  • Municipal House Hall
    ‪3 min walk‬
  • Powder Tower
    ‪3 min walk‬
  • Republic Square
    ‪5 min walk‬
  • Prague (PRG-Vaclav Havel)
    ‪42 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Suite, 1 Bedroom, Kitchenette, Garden View

32-inch flat-screen TV with cable channels, TV

Executive Suite, 1 Bedroom, Kitchenette, Garden View

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Double Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Suite King, 1 Bedroom

32-inch flat-screen TV with cable channels, TV

Grand Deluxe Suite King, 1 Bedroom

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Kitchenette

32-inch flat-screen TV with cable channels, TV

Executive Suite, 1 Bedroom, Kitchenette

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Kitchenette

Family Suite, 1 Bedroom, Kitchenette | Living room | 32-inch flat-screen TV with cable channels, TV

Family Suite, 1 Bedroom, Kitchenette

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Duplex Suite, 1 Bedroom, Kitchenette

Duplex Suite, 1 Bedroom, Kitchenette | Living room | 32-inch flat-screen TV with cable channels, TV

Duplex Suite, 1 Bedroom, Kitchenette

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Suite Twin, 1 Bedroom

32-inch flat-screen TV with cable channels, TV

Grand Deluxe Suite Twin, 1 Bedroom

  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Bohemia Suite, 2 Bedrooms, Terrace, City View

Bohemia Suite, 2 Bedrooms, Terrace, City View | View from room

Bohemia Suite, 2 Bedrooms, Terrace, City View

  • 139 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Twin Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite, 2 Bedrooms, Terrace, City View

Presidential Suite, 2 Bedrooms, Terrace, City View | Living room | 32-inch flat-screen TV with cable channels, TV

Presidential Suite, 2 Bedrooms, Terrace, City View

  • 190 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Suite, 1 Bedroom, Balcony, City View

32-inch flat-screen TV with cable channels, TV

Executive Suite, 1 Bedroom, Balcony, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

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About this property

The Grand Mark Prague - The Leading Hotels of the World

Luxury Prague hotel in Prague City Center with a full-service spa
A full-service spa, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
The Grand Mark Prague - The Leading Hotels of the World offers 78 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include Access to hot tub, a sauna, a 24-hour fitness centre and complimentary bicycles.

Guests aged under 12 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

GRAND RELAX Spa & Wellnes has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

The Grand Mark Prague - The Leading Hotels of the World's great location gets high marks from our customers. During your stay, you're just a quick walk from Old Town Square. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Enjoy international cuisine while dining at Le Grill Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to body scrubs, body wraps or hydrotherapy at GRAND RELAX Spa & Wellnes
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Old Town Square and Prague Astronomical Clock
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
The Grand Mark Prague - The Leading Hotels of the World offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury The Grand Mark Prague - The Leading Hotels of the World. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Parking is available for a fee.

This 5-star Prague hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Le Grill Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Winter Garden – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Courtyard Garden – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Two Steps Bar – This cocktail bar specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Czech, English, Russian, Slovak, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Covered valet parking on site (CZK 900 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: CZK 890 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Courtyard Garden
  • Le Grill Restaurant
  • Two Steps Bar
  • Winter Garden

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CZK 1225 per pet, per night
  • Maximum 1 (weight limit: 22 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CZK 80.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CZK 3000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CZK 890 per person
  • Airport shuttle fee: CZK 2200 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: CZK 900 per day (in/out privileges)
  • Pet fee: CZK 1225 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CZK 80.0 per night
  • Facilities fee: CZK 450 per person, per day and includes use of: sauna; hot tub; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The Grand Mark Prague - The Leading Hotels of the World offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Prague Kempinski Hybernska
Mark Luxury Hotel Prague
Mark Luxury Hotel
Mark Luxury Prague
Mark Luxury
Kempinski Hybernska Hotel Prague
Grand Mark Prague Hotel
Grand Mark Prague
Grand Mark Hotel Prague
The Grand Mark Prague
Grand Mark Hotel
Grand Mark
The Grand Mark
The Mark Luxury Hotel Prague
Kempinski Hybernska Prague

The Grand Mark Prague - The Leading Hotels of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 484 out of 644 reviews
Rating 8 - Good. 113 out of 644 reviews
Rating 6 - Okay. 23 out of 644 reviews
Rating 4 - Poor. 12 out of 644 reviews
Rating 2 - Terrible. 12 out of 644 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Brian

Liked: Cleanliness
Disliked: Staff & service
The hotel double charge us
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was second to none!
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher Paul

Travelled with partner
Really lovely staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Rick, Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of the city and within a very short walking distance to everything you need like restaurants and sites you want to see.
Stayed 2 nights in Sep 2024

6/10 Okay

Lorne

Travelled with partner
Disliked: Staff & service
Room provided was tired and musty. Front desk was going to change our room but reversed course in the middle of the discussion. We were traveling with friends who had a better room. Front desk manager was not helpful. Courtyard is nice and location is reasonable for walking to various sites.
Stayed 3 nights in Sep 2024

10/10 Excellent

Vitali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Stayed 1 night in Jul 2024

10/10 Excellent

MARIA, miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was at a walking distance from the astronomical clock
Stayed 6 nights in Sep 2024

2/10 Terrible

Debbie

Stayed 4 nights in Sep 2024

10/10 Excellent

Michael, Naples

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay and close to a lot of sites. Very friendly staff.
Stayed 3 nights in Oct 2024

8/10 Good

yi, Brookfiled

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 4 days in Prague after coming from Budapest and Vienna. By far, this was the loveliest hotel we stayed in. It is incredibly beautiful, comfortable, walking distance to everything and the staff were friendly and extremely helpful, offering an abundance of ideas on things to do and see. The room was very large with a beautiful balcony. Bilel, the doorman, greeted you with a big smile every morning and was a joy to talk to. The ambiance here is so lovely; piano music in the lounge area and a gorgeous outdoor patio to enjoy a beverage or bite to eat. We didn't get a chance to eat in the restaurant, however, other guests stated the food was excellent! I would definitely stay here again and highly recommend this hotel to anyone visiting Prague.
Stayed 4 nights in Sep 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful. We loved the heated bathroom floors that was an amazing surprise. Food was excellent and the restaurant is beautiful. The staff went out of their way for us. The concierge Olga was the best! Bilel the doorman was wonderful too! Highly recommend this place
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Stayed 3 nights in Sep 2024

10/10 Excellent

Katherine

Stayed 2 nights in Aug 2024

6/10 Okay

joe

this is not by any means a 5 star property. more like 3 star. quality of decor etc. bathroom had one thin bath towel for two people - not a bath sheet. one tiny old -school bar of soap in the entire bathroom/shower area. peacock excrement on the terrace outside our window not cleaned in 24 hours. disappointing. joe mckenna
Stayed 3 nights in Sep 2024

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay, breakfast and evening restaurant were excellent. Staff very efficient.
Stayed 4 nights in Sep 2024

8/10 Good

Asseel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel has a nice location and a kind staff although the rooms weren't ready till 3 pm which was a bit of an issue since I arrived there at 11am
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fabulous. The room was great. The staff went out of their way to make us happy, which is a breath of fresh air today. We would definitely go back.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tina

Stayed 4 nights in Aug 2024

10/10 Excellent

debra ann, Palm Beach Gardens

Travelled with family
Liked: Amenities
Beautiful hotel in a great location. Wonderful and courteous friendly customer service/staff. Would definitely stay here again!
Stayed 6 nights in Aug 2024

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Marc, New York

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great stay we had at the Grand Mark, Our room was perfect for our family of 4. We had a 1 bedroom suite, and they put two roll away beds for our kids in the living room. Great location, easy 8 min walk to the clock. Concierge service was great and was so helpful booking last minute day trips, and airport transfers. Breakfast was nice, and of course got to love the Peacocks!
Stayed 3 nights in Aug 2024

10/10 Excellent

Radek

Liked: Amenities
Love
Stayed 3 nights in Aug 2024