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Wellness Hotel Step

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wellness Hotel Step

Terrace/patio
Indoor pool
Minibar, in-room safe, desk, blackout curtains
Panoramic Apartment (Unlimited Water and sauna world Acc.) | Living room | 32-inch flat-screen TV with satellite channels, TV
Outdoor dining

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Parking available
    Parking available
  • Pool
    Pool

Explore the area

Map
Malletova 1141, Prague, 190 00
  • O2 Arena
    19 min walk
  • Zizkov Television Tower
    6 min drive
  • Prague Market
    7 min drive
  • Prague (PRG-Vaclav Havel)
    48 min drive

Room options

View all photos for Economy Double Room

Economy Double Room | Minibar, in-room safe, desk, blackout curtains

Economy Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, desk, blackout curtains

Standard Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room (with 60 minutes Water World Access)

Minibar, in-room safe, desk, blackout curtains

Triple Room (with 60 minutes Water World Access)

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Double Room (Unlimited Water and sauna world)

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room (Unlimited Water and sauna world)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Apartment (Unlimited Water and sauna world Acc.)

Minibar, in-room safe, desk, blackout curtains

Panoramic Apartment (Unlimited Water and sauna world Acc.)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Double Room (with 60 minutes Water world Access)

Minibar, in-room safe, desk, blackout curtains

Standard Double Room (with 60 minutes Water world Access)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room (90 minutes Water and Sauna world Acc.)

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room (90 minutes Water and Sauna world Acc.)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room (90 min Water and sauna world Access)

Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Room (90 min Water and sauna world Access)

  • 28 sq m
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (with 60 minutes Water world Access)

Minibar, in-room safe, desk, blackout curtains

Family Room (with 60 minutes Water world Access)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Room (with 90 minutes Water and sauna world)

Minibar, in-room safe, desk, blackout curtains

Family Room (with 90 minutes Water and sauna world)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Panoramic Apartment (Unlimited Water and sauna world Acc.)

Hair dryer, towels

Panoramic Apartment (Unlimited Water and sauna world Acc.)

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Apartment (with 60 minutes Water world Access)

Standard Apartment (with 60 minutes Water world Access) | Minibar, in-room safe, desk, blackout curtains

Standard Apartment (with 60 minutes Water world Access)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite (with 90 minutes Water and sauna world)

Deluxe Suite (with 90 minutes Water and sauna world) | Minibar, in-room safe, desk, blackout curtains

Deluxe Suite (with 90 minutes Water and sauna world)

  • 40 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Triple Room

Minibar, in-room safe, desk, blackout curtains

Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Presidential Duplex (Unlimited Water and sauna world acces)

Hair dryer, towels

Presidential Duplex (Unlimited Water and sauna world acces)

  • Sleeps 4
  • 2 King Beds

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includes taxes & fees
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About this property

Wellness Hotel Step

Pet-friendly hotel connected to the convention centre in Prague 9 with a full-service spa
Along with a full-service spa, this hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and outdoor tennis courts are on-site.
Wellness Hotel Step offers 201 accommodations with minibars and a safe. 32-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

3 outdoor tennis courts and 3 indoor tennis courts are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Wellness Hotel Step. During your stay, you'll be connected to the convention centre and within walking distance of O2 Arena. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 3 outdoor tennis courts, a gym and a steam room
  • Just a 3-minute drive from O2 Arena and 9 minutes from Old Town Square
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
Wellness Hotel Step offers its guests a full-service spa, outdoor tennis courts, and indoor tennis courts. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 10 meeting rooms available. An indoor pool, a children's pool, and a fitness centre are also featured at the business-friendly Wellness Hotel Step. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Prague hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Wellness Hotel Step has a restaurant on site.
RESTAURANT BOHEMIA – This restaurant serves lunch and dinner. Open daily.
LOBBY BAR – This bar specialises in Regional cuisine and serves breakfast, lunch and dinner. Open daily.
Room service is available.

Languages

Czech, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LOBBY BAR
  • RESTAURANT BOHEMIA

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 28 August to 10 September:
  • Sauna
  • Spa
  • Swimming pool
  • Tennis courts
The following facilities are closed for Christmas Eve:
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 22 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.04 per person, per night, up to 60 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: EUR 12 per day
  • Pet fee: EUR 22 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Wellness Hotel Step offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 4 stars.

Property is also known as

Hotel Step
Hotel Step Wellness
Hotel Wellness Step
Step Hotel Wellness
Step Wellness Hotel
Wellness Hotel Step
Wellness Hotel Step Prague
Wellness Step Hotel
Wellness Step Prague
WELLNESS HOTEL STEP Hotel
WELLNESS HOTEL STEP Prague
WELLNESS HOTEL STEP Hotel Prague

Wellness Hotel Step Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 48 out of 114 reviews" "
Rating 8 - Good. 32 out of 114 reviews" "
Rating 6 - Okay. 22 out of 114 reviews" "
Rating 4 - Poor. 5 out of 114 reviews" "
Rating 2 - Terrible. 7 out of 114 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel on the outskirts of Prague (v. close to the gig I went to). Good sized clean room & amazing breakfast! 90 min spa session was included in the room price which was a real bonus!
Stayed 1 night in Jul 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst staff ever.
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

natasha

Liked: Cleanliness, staff & service, property conditions & facilities
The pics dont do it justice. Theres like 8 saunas and a cold plunge and sauna ceremony the place is amazing
Stayed 9 nights in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Take your own teabags!
Room was ok, a little small and a little noisy from other guests but it was clean. Breakfast was average on day 1, and on day 2 I wanted a cup of tea in the room. They don’t give you English breakfast tea in the room so I went to the restaurant and they wanted to charge me for a teabag which is ridiculous. Thankfully there was someone there with common sense but the lack of customer service was noticeable.
Stayed 2 nights in May 2024

10/10 Excellent

Michal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay
The hotel is very good but not the best value for your money. For example the A/C needs servicing as it was super noisy, rendering it useless. Could not open the windows because of the noise of the other A/C units. Other than that no problems, good service, perfect breakfast, very tasty dinner with excellent service.
Stayed 1 night in May 2024

10/10 Excellent

Lukasz

Stayed 4 nights in Feb 2024

10/10 Excellent

Maksims

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Ewelina

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Lukas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel a pokoje čisté! Vše v naprostém pořádku. Snídaně i Večeře dostačující. Wellness pěkný čistý. Rád se vrátím.
Stayed 1 night in Sep 2023

6/10 Okay

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
When I visited the pool was not accessible due to maintenance. The Hotel is ~15m walk from a metro station. The area is not that great as you walk among a big stroad and climb stairs to get there. Also it is just next to railway so can be quite noisy if you want an open window. Other than that the hotel is okay, would not mind staying again, but I believe that there are better options
Stayed 2 nights in Sep 2023

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was an absolute delight, decent links to the trams and subway within 10mins walk. The facilities on paper seem wonderful sadly during our time they were being renovated but we had been told in advance. All round a great experience and would go again on the mext trip to Prague.
Stayed 7 nights in Aug 2023

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Kristýna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.

10/10 Excellent

Christopher, Loveland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable priced, very clean and well maintained. Connects to a huge tennis and sports complex with swimming pool and jacuzzi. Very good restaurant. Breakfast has a big variety. Will definitely stay there again.
Stayed 3 nights in Aug 2023

8/10 Good

Rudi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
De receptie en het onthaal waren uitstekend In restaurant te weinig keuze
Stayed 3 nights in Aug 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nothing is included, everything is extra paid.
Stayed 2 nights in Aug 2023

6/10 Okay

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Amr, Prague

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service
noisy
Stayed 1 night in Apr 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
noisy.., the main railway corridor next to hotel..
Stayed 1 night in Apr 2023

8/10 Good

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Pavel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Glenn

Stayed 2 nights in Feb 2023