10/10 Excellent
Pat and Lynn B., Boulder, Colorado
27 Feb 2025
Liked: Cleanliness
Perfect views, location and weather
This was our 3rd visit to Kauai - first time in Jan./Feb. and this condo. It was a wonderful time to be there. The condo is as advertised in every way, access challenging for those with mobility issues, great beds, roomy shower, welcoming outdoor spaces, etc. For us, the 2 level dining/living room design was unfortunately a big "downfall" as there was nothing - including furniture or safety tape- to make the steps between the 2 spaces obvious and since the ac control was right on the wall at the top of the steps I focused on that and immediately had a bad fall down the 2 steps and broke my wrist the first night within 5 minutes of arrival - greatly limiting planned hiking and beach time for our month vacation. Seemed preventable with tape on 2 step edges (steps visually blended right into floor surface in both dining and living room) or a piece of furniture placed near steps to give new renters a chance to adjust to the set-up. We later moved a bedroom chair to the living room at the bottom of the steps for a visual break. Would we return - absolutely! But after sending information to Vacasa following our trip hoping to encourage them to make a couple of easy safety adjustments, we were very disappointed to not hear a single word back from them. Considering the VRBO service charges, we expected at least a recognition that they would check out ways to address this safety issue. The EMT's said that they had dealt with this issue way too many times at lovely Pu'u Poa.
Pat and Lynn B.
Stayed 28 nights in Jan 2025