4/10 Poor
Charles
Travelled with partner
14 Dec 2024
Liked: Cleanliness, staff & service, property conditions & facilities
This is a review of two rooms. The bungalow and the main building. The bungalow gets one star, the main building gets three, so it averages to two stars.
First, it's important to note that the bungalow rooms are essentially an entirely different property. It's even listed elsewhere as "the bungalows at Windsong". Unlike the main resort, the bungalows are recessed further back. It's about a four minute walk past the parking lot to get to the beach. The bungalows are also the closest properties to some significant construction going on that looks early enough in that it may be going on through summer 2025 or longer. You hear it. The rooms are very old and reminds me of 1990s timeshares. It might be a decent value for being within walking distance of Grace Bay, but don't look at the photos online and think that is what you're going to get.
We decided to switch rooms to the main property. The upgrade was an extra $300...per night. That puts the overall price in range of the proper five star properties nearby. Had I known, I would have booked one of those instead.
The rooms are certainly an upgrade, but for $900 a night for a one bedroom, I was absolutely shocked that the TVs were 15 years old. How did I know it was 15 years old? When was the last time you saw a TV with an embedded DVD player? When was the last time you even saw a DVD player? Because the TVs were so old, it could only get broadcast television. No cable. No on demand. No apps. Poor value.
Don't recommend.