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Cerdanya EcoResort & SPA

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cerdanya EcoResort & SPA

Children’s activities
Property entrance
Outdoor rock climbing
Bungalow, 2 Bedrooms (2 - 4 adults) | Terrace/patio
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Spa
    Spa
  • Laundry
    Laundry
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Carrer del Puig, 4, Prullans, 25727
  • Placa de Cerdanya
    3 min walk
  • Iglesia de Sant Esteve
    3 min walk
  • Woodland Museum
    6 min drive
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    47 min drive

Room options

View all photos for Apartment, 2 Bedrooms (4-6 adults)

Apartment, 2 Bedrooms (4-6 adults) | In-room safe, desk, soundproofing, free WiFi

Apartment, 2 Bedrooms (4-6 adults)

  • 50 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (2-4 adults)

Apartment, 1 Bedroom (2-4 adults) | In-room safe, desk, soundproofing, free WiFi

Apartment, 1 Bedroom (2-4 adults)

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, desk, soundproofing, free WiFi

Superior Triple Room

  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Twin Room

In-room safe, desk, soundproofing, free WiFi

Superior Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Bungalow, 2 Bedrooms (2 - 4 adults)

Bungalow, 2 Bedrooms (2 - 4 adults) | In-room safe, desk, soundproofing, free WiFi

Bungalow, 2 Bedrooms (2 - 4 adults)

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Bungalow, 2 Bedrooms (4-6 adults)

In-room safe, desk, soundproofing, free WiFi

Bungalow, 2 Bedrooms (4-6 adults)

  • 36 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

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About this property

Cerdanya EcoResort & SPA

Family-friendly hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 2 bars/lounges and a fitness centre are on-site.
Cerdanya EcoResort & SPA offers 112 air-conditioned accommodations with a safe and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit. This Prullans hotel provides complimentary wireless Internet access.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness Cerdanya. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open selected days. Guests under 13 years old are not allowed in the spa. There are hot springs/mineral springs on site.
During your stay at Cerdanya EcoResort & SPA, you're just a quick walk from Placa de Cerdanya. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, 2 coffee shops/cafes and 2 bars/lounges
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages at Wellness Cerdanya
  • Amenities include a front desk safe, 4 meeting rooms and a gift shop
  • On-site recreation includes a gym, a sauna and a playground
  • Steps from Placa de Cerdanya and Iglesia de Sant Esteve
  • Pets welcome for a fee
Cerdanya EcoResort & SPA offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There are 4 meeting rooms available. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Cerdanya EcoResort & SPA. Free self parking is available.

This 3-star Prullans hotel is smoke free.

Cerdanya EcoResort & SPA has 2 restaurants on site.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Catalan, Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Hot/mineral springs
  • Massage
  • Sauna
  • Spa open select days
  • Spa tub
  • Steam room

Accessibility

  • Lift

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Private entrance

Pets

  • Pets: EUR 20.5 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 5.5 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 20.5 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 5.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cerdanya EcoResort Hotel Prullans
Cerdanya EcoResort Hotel
Cerdanya EcoResort Prullans
Cerdanya EcoResort
Cerdanya EcoResort SPA
Cerdanya EcoResort & SPA Hotel
Cerdanya EcoResort & SPA Prullans
Cerdanya EcoResort & SPA Hotel Prullans

Cerdanya EcoResort & SPA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 18 out of 29 reviews" "
Rating 8 - Good. 7 out of 29 reviews" "
Rating 6 - Okay. 2 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ANDREW

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with family.
We were a family of four staying in a bungalow at the camping location but we also used the main hotel up on the hill and both properties were great. The bungalow was pretty basic but had what we needed and we could walk to the restaurant and sports stuff. The restaurant at the camping location was really great with fast service and delicious vegetarian options. The view at the hotel on the hill is fantastic. Service was great. We will def return
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very disappointing
We go to Cerdanya every year. This was our first time staying here and we will not return. There was a surcharge for EVERYTHING and I mean, everything. The breakfast is expensive and not well stocked. There were moldy garlic heads served and when I asked if they could replaced with new ones I was told I could scrape the mold off. When I looked at the gentleman like “what?” he changed his mind and went to get fresh garlic. The scrambled eggs were so raw you could pour them onto your plate and people repeatedly had to ask them to replenish the warm food. They charge a fee for the coworking space which doesn’t even have faster wifi than the rest of the facility and is not a particularly cozy space - feels like a cafeteria with harsh lighting. They charge extra to access the spa if you are staying anywhere but in the main hotel building and then when you get there the warm pool isn't even warm enough, nor the steam room or the heated bench. Everything is luke warm. We ate dinner there one night & it went so badly that we booked dinner at a different hotel the second night. Waited 20 min for someone to take our order, when the chicken arrived it was cold and when we sent it back they returned it 20 min later so burned I couldn’t cut it. Then they charged us half price for the meal. Any decent place would have comped it as it was entirely inedible. I sent it back and didn’t eat dinner. The kitchen staff were kind and apologetic but clearly management doesn’t set the right tone.
Stayed 2 nights in Dec 2023

10/10 Excellent

CHULHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and beautiful location
I love this place and go regularly with my son. So many activities for kids, good food even for a veggie like me and 5he area is beautiful.
Stayed 1 night in Nov 2018

8/10 Good

Matias, CDMX

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Standard
Stayed 1 night in Apr 2024

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

María, Ciudadela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos a encantado
Stayed 2 nights in Mar 2024

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

xavier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo
Stayed 1 night in Feb 2023

10/10 Excellent

Solveig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J'ai adoré, le personnel super amable! merci pour ce beau séjour! nous conseillons vivement le spa
Stayed 1 night in Feb 2023

10/10 Excellent

Jose

Stayed 1 night in Oct 2022

10/10 Excellent

Isaac

Stayed 1 night in Sep 2022

8/10 Good

Laurent

Stayed 1 night in Jul 2022

10/10 Excellent

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C’était très bien propre personnel agréable. Dommage que pour le spa le jaccuzzi n’est pas privatisé
Stayed 1 night in Mar 2022

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal para famílias
El bangalow está todo muy limpio y completo, tiene una vista maravillosaaaa, pero está muy lejo del restaurante y de la granja. El restaurante tiene una carta estupenda! Pero abre pocos dias y tarde para desayunar. La verdad es que me encanta como esta todo muy bien cuidado y la naturaleza de la region!
Stayed 5 nights in Oct 2020

8/10 Good

Montse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Apartamento amplio y completo
Todo muy bien excepto comodidad de los colchones
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

JORDI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

4/10 Poor

Nuria

Mejorable
La habitación era estrecha, la comida mala. Muy caro, calidad precio. Las terrazas tenían suelo de hierba artificial en la Cerdaña... pedimos unos cafés que nunca llegaron. Eso si, entorno magnifico y personal muy amable
Stayed 1 night in Jul 2019

10/10 Excellent

pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ideal para estancias con niños, muchas actividades
Ideal para viajar con niños, tienen muchas actividades, piscina, granja, huerto,...Comida ecológica o de km0, con amplia variedad de opciones.
Stayed 2 nights in Jul 2019

8/10 Good

Mette Janne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel
Stayed 1 night in Jun 2019

8/10 Good

ECAEL, País Vasco

Travelled with family and small children
Liked: Cleanliness, amenities
Nos gustaron mucho las instalaciones pero el personal no es muy amable. Sin aviso previo cerraron la piscina por obras de mejora cara al verano. En ningún momento en la reserva se avisó de este tema. A cambio nos dejaron usar sólo la pisicna del SPA con los niños en la que tenían que guardar silencio y no nos dejaron hacer tampoco un recorrido en familia del SPA a cambio.
Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Silja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto para familias
Perfecto para familias. Zonas de juegos indoor y outdoor. Granja cercita.
Stayed 2 nights in Mar 2019