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Collection O Al otro lado del rio, Puebla

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Collection O Al otro lado del rio, Puebla

Property entrance
Superior Room (Two beds) | In-room safe, desk, iron/ironing board, free WiFi
Outdoor banquet area
Sun deck
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
3 Oriente 1030 Barrio de Analco, Puebla, PUE, 72000
  • Puebla Convention Center
    6 min walk
  • El Maestro Asador
    1 min walk
  • Central de Autobuses Puebla Station
    6 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    40 min drive

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Room

  • 14.20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Room

  • 16.20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Two beds)

Superior Room (Two beds) | In-room safe, desk, iron/ironing board, free WiFi

Superior Room (Two beds)

  • 21.90 sq m
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Similar properties

Exterior

NH Puebla Centro Histórico

Pool
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1052)
The price is €58
for 1 room
includes taxes & fees
21 Jan - 22 Jan
NH Puebla Centro Histórico

About this property

Collection O Al otro lado del rio, Puebla

Hotel with a 24-hour front desk, a quick walk to Puebla Convention Center
A 24-hour front desk, a front desk safe and free Wi-Fi in public areas are available at this hotel.
Collection O Al otro lado del rio, Puebla offers 21 accommodations with a safe and complimentary bottles of water. 32-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at Collection O Al otro lado del rio, Puebla, you're just a quick walk from Zócalo de Puebla. Free WiFi in public areas is available.
  • Free WiFi
  • Services include luggage storage
  • Within a 10-minute walk of Puebla Convention Center and Zócalo de Puebla
  • Pets welcome for a fee
Collection O Al otro lado del rio, Puebla offers its guests a front desk safe. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star Puebla hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 120 per night)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 120 per night (984 ft away)
  • Pet fee: MXN 300 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Al Otro lado Rio Hotel Puebla
Al Otro lado Rio Hotel
Al Otro lado Rio Puebla
Al Otro lado Rio

Collection O Al otro lado del rio, Puebla Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 94 out of 151 reviews" "
Rating 8 - Good. 35 out of 151 reviews" "
Rating 6 - Okay. 12 out of 151 reviews" "
Rating 4 - Poor. 6 out of 151 reviews" "
Rating 2 - Terrible. 4 out of 151 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cirilo

Stayed 1 night in Jul 2024

8/10 Good

MONICA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and easy going
The first night at the lavanda room was super noisy when people knock the fron door in the middle of the night, for the second night I ask for a fan so the little noise of the fan doesnt let other noises in, and had a perfect night sleep.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my mom enjoyed our stay. Different from your traditional hotels.
Stayed 2 nights in Mar 2024

10/10 Excellent

Clive

Stayed 1 night in Feb 2024

8/10 Good

Maria, El Centro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, Hotel would stay there again
Stayed 2 nights in Feb 2024

6/10 Okay

maria

Travelled with partner
Liked: Staff & service
Clean but very small room especially the bathroom. There were many small mosquitoes in the room, although they were not bad, it was annoying to see them all the time in the room. There’s a restaurant in the same building and the noise is very loud especially Friday night and Saturday
Stayed 3 nights in Jan 2024

6/10 Okay

sock hoon

Travelled with partner
Liked: Cleanliness, staff & service
The hotel has character and its quiet. We were checked in on ground floor so its convenient for luggage. The courtyard layout is interestijg. Easy to walk to zocalo where there r plenty restaurant options and easy to browse main market. The downside is the doors r not shut completely so cold air gets in. I imagine it will be great in summer. But the shower is far from ideal. The water is super scorching hot and u cant adjust to somewhere in between even if u turn on a little of the cold tap. We took it for only one day and its because we r enroute to cholula and hot air balloon.
Stayed 1 night in Jan 2024

8/10 Good

Roxanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a pretty hotel in a good location. The staff were helpful. Our room was large. The hot water was slow to come in. It took 10 minutes and then was only lukewarm. The television would turn off unexpectedly and was not reliable.
Stayed 3 nights in Oct 2023

10/10 Excellent

Merrill

Liked: Amenities
It’s a former convent and it’s really peaceful and quiet. The property has great seating areas to relax. This is in someways a trip to old Mexico. The colors of the buildings are amazing and very calming. Great staff, hot shower, fast internet and very secure. Within a short distance are many restaurants, bars and cafes. The Zocalo is 6 minutes away. Close but far enough away. This is now my choice when I come to Puebla.
Stayed 2 nights in Jul 2023

10/10 Excellent

Merrill

Liked: Property conditions & facilities
My second stay and this hotel is in a quiet area, clean, great courtyard to sit in, internet was great, shower was hot and easy 6 minute walk to Zocalo and many restaurants.
Stayed 2 nights in Jul 2023

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Leonardo, Whitby

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, with an excellent location!!! And above on thT, Pet friendly. My family spend a great weekend.

10/10 Excellent

Dianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Great location, helpful staff and comfy rooms.
Stayed 1 night in Jan 2022

2/10 Terrible

ericka

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible!!!! Llegue en la noche, solo ocupo el lugar para dormir y bañarme, pues en la noche no había agua . Salí y al regresar no tengo agua en ninguna de las 2 habitaciones. El personal de recepción no da ninguna solución más que una cubeta de agua. Por que ella no es el plomero y no sabe arreglar el problema. La manager no está, ni nadie que pueda dar solución. No me cambiaron se habitación, no tengo agua por lo que ni los dientes nos podemos lavar y no hay manager que solucione ningún problema y la persona encargada es sumamente ruda. El precio es de 2,800 por 2 habitaciones y sin el servicio básico como es el agua. Recomendación duerme en tu carro si no siquiera te vas a poder bañar.
Stayed 1 night in Dec 2021

10/10 Excellent

Celeste

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Terrific location. Lovely, warm staff. Hot shower! Strong wifi. Charming rooms & common areas. Unfortunately, due to COVID, no morning coffee :(
Stayed 4 nights in Nov 2021

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming. Comfortable, simple, relaxed, romantic. Lovely courtyard. Friendly, accommodating staff; not much English but good natured about figuring out what we needed. I’d stay there again in a heartbeat. It’s not brand new shiny perfect; it’s much nicer than that.
Stayed 5 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2021

8/10 Good

Raffaele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Converted convent cells
Nice, interesting converted convent and a different type of experience. Rooms were small but clean. Location very good for walking to centro. No aircon or fan, which made fore some warm nights. Also a few mosquitos at night. It’s rustic but a lovely courtyard and friendly staff. I’d give it 3.5 to 4 stars.
Stayed 4 nights in Apr 2021

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oil historical hotel.
Very nice, clean, bed a little hard but a beautiful place to stay. Beautiful patio to sit and enjoy friends.
Stayed 2 nights in Jan 2021

8/10 Good

Raul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little but nice
Has a nice court yard, staff is polite and helpful
Stayed 2 nights in Jan 2021

10/10 Excellent

Cesar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy bien ambientado, muy colorido y cómodo. Las colchones de las camas son de otro nivel. El personal muy amable. Ubicación ligeramente fuera del centro pero eso lo hace ideal
Stayed 1 night in Dec 2020

8/10 Good

Marietta

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Excellent value!
The hotel is perfectly located to walk to the city centre, and within reach of several convenience stores and restaurants. Rooms were really big and nicely decorated, although they could do with a bit more dusting. Shower was good, even if you have to wait a bit for hot water. All the staff were helpful and friendly, which we really appreciated.
Stayed 2 nights in Dec 2020

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous architecture and wonderful rooms. Best value for your money
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estupendo
Una magnífica estancia vale mucho la pena
Stayed 1 night in Nov 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff here are amazing. And will accommoda
All the staff here are amazing. And will accommodate anything that you would like. They speak fairly good English. I would stay here in a heartbeat again and it is very quiet. I would give it a constellation if I could.
Stayed 3 nights in Oct 2020