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Holiday Inn Express Puebla by IHG

3.5 star property
VIP Access

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Photo gallery for Holiday Inn Express Puebla by IHG

Exterior
View from room
Exterior
Indoor pool
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Blvd. Hermanos Serdan 45, Colonia Amor, Puebla, PUE, 72140
  • Zócalo de Puebla
    ‪5 min drive‬
  • Angelopolis Commercial Center
    ‪6 min drive‬
  • Puebla Cathedral
    ‪6 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

View from room

Suite, 1 King Bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bath and Walk-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 King Bed (Bath and Walk-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, City View

  • City view
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby

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4.6 out of 5, Wonderful, (1007)
The price is €57
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includes taxes & fees
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About this property

Holiday Inn Express Puebla by IHG

Hotel with free breakfast, near Zócalo de Puebla
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and conference space are on-site.
Holiday Inn Express Puebla by IHG offers 189 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch Smart televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Puebla by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Fuente de los Frailes. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute drive from Parque del Paseo de Los Gigantes and a few minutes from Zócalo de Puebla
Holiday Inn Express Puebla by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 17 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 2067 square feet (192 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Puebla by IHG. Free self parking is available.

This 3.5-star Puebla hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 17 meeting rooms
  • 2,067 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Puebla
Holiday Inn Express Puebla
Holiday Inn Express Puebla Hotel Puebla
Holiday Inn Puebla
Puebla Holiday Inn
Holiday Inn Express Puebla Hotel

Holiday Inn Express Puebla by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 946 out of 1248 reviews
Rating 8 - Good. 219 out of 1248 reviews
Rating 6 - Okay. 53 out of 1248 reviews
Rating 4 - Poor. 11 out of 1248 reviews
Rating 2 - Terrible. 19 out of 1248 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

cesar

Stayed 2 nights in Jan 2025

4/10 Poor

Agustin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Al llegar el cuarto olia a sucio, me dieron otra habitacion donde encontre un calzon de un huesped anterior. Las alfombras de los pasillos estan sucias, rotas, los pasillos huelen mal.
Stayed 3 nights in Dec 2024

8/10 Good

César

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and great staff attitude. Breakfast was a caos every morning
Stayed 2 nights in Dec 2024

8/10 Good

Janette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Ricardo

Stayed 1 night in Dec 2024

10/10 Excellent

Florencio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything really nice. I will recommend it.
Stayed 1 night in Dec 2024

10/10 Excellent

Sidney, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I spent a week at the Holiday Inn Express in Puebla and really liked our stay. The breakfast buffet is the best with wide selection of hot and cold food items including excellent traditional hot food items (seasoned scrambled eggs, refried black beans, corn chips with green sauce, also great dribbled on scrambled eggs). Another favorite was fresh cut-up fruit: cantaloupe, watermelon and papaya. Another plus is next door parking area at no charge and staffed. My only criticism is that there is no bar or restaurant (but there is room service for food) but it is an Express hotel and good options nearby.
Stayed 7 nights in Dec 2024

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paisaje desolador por la ventana
Estuve en el 2o piso, cuya ventana asoma a la calle y se ve en contraesquina una azotea fea, sucia, vieja, y llena de porquerías. Eso fue lo único feo.
Stayed 1 night in Nov 2024

10/10 Excellent

Sami, Deerfield Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing breakfast. Fast check in. Clean hotel nice gym great service. Highly recommend it
Stayed 3 nights in Dec 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente el room, me gusto mucho el hotel y el staff
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for a great pice. Professional staff. Management has it together. Amazing kitchen crew serving breakfast everyday.eveeverydayleveryday.
Stayed 6 nights in Nov 2024

8/10 Good

Aleksander

Stayed 1 night in Nov 2024

10/10 Excellent

RUBEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Esperanza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tejano

Travelled with family
I like the location that meets my needs on my visit. The breakfast is the best.
Stayed 3 nights in Nov 2024

10/10 Excellent

Randy

Stayed 1 night in Oct 2024

10/10 Excellent

ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! What a pleasant surprise. Great $$ value. I will stay there again and recommend to others.
Stayed 4 nights in Nov 2024

10/10 Excellent

Alejandro

Stayed 1 night in Aug 2024

6/10 Okay

Oscar

Liked: Cleanliness
Stayed 5 nights in Sep 2024

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Felicitas

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
More attention cleanliness on beds and bathroom
Stayed 2 nights in Oct 2024

10/10 Excellent

Mauricio, East Wenatcheewa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adrian in customer service plus breakfast stuff are the top notch people to go for all my recommendations on them thank you Holiday Inn Express Puebla
Stayed 3 nights in Oct 2024