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Hotel Boutique Casareyna

4.5 star property
VIP Access

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Photo gallery for Hotel Boutique Casareyna

Exterior
Designer store
Exterior
Exterior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Parking available
  • Pool
  • Pet-friendly
  • Non-smoking

Explore the area

Map
Privada 2 Oriente 1007, Centro Historico, Puebla, PUE, 72000
  • Puebla Convention Center
    ‪3 min walk‬
  • Zócalo de Puebla
    ‪8 min walk‬
  • Puebla Cathedral
    ‪14 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Master suite

Master suite | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Master suite

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Standard Double Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Standard Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Bathtub

Superior Room, Bathtub | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Superior Room, Bathtub

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Boutique Casareyna

Luxury hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, 2 bars/lounges, valet parking and spa services are on-site.
Hotel Boutique Casareyna offers 46 air-conditioned accommodations with a safe and complimentary bathrobes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 40-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Puebla hotel provides complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
SPA DE LA REYNA has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Boutique Casareyna. During your stay, you're just a quick walk from Zócalo de Puebla. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Enjoy Mexican cuisine at Casareyna Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to aromatherapy, hot stone massages or body treatments at SPA DE LA REYNA
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the comfortable guestrooms and the helpful staff
  • Steps from Guardian Angel and 11 minutes on foot from Santo Domingo Church
  • Cats and dogs welcome free of charge
Hotel Boutique Casareyna offers its guests a full-service spa and an outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Spa services, a terrace, and multilingual staff are also featured at the luxury Hotel Boutique Casareyna. For a fee, parking is available.

This 4.5-star Puebla hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 12:30 PM.
Hotel Boutique Casareyna has 2 restaurants serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (MXN 100 per night)
  • Covered valet parking on site (MXN 100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 300 to 500 for adults and MXN 300 to 500 for children
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Restaurants on site

  • Casareyna Restaurant

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's games
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 300 to 500 for adults and MXN 300 to 500 for children
  • Covered self-parking fee: MXN 100 per night
  • Valet parking fee: MXN 100 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Boutique Casareyna
Boutique Casareyna Puebla
Casareyna
Casareyna Hotel
Casareyna Hotel Boutique
Hotel Boutique Casareyna
Hotel Boutique Casareyna Puebla
Hotel Casareyna
Hotel Boutique Casareyna Hotel
Hotel Boutique Casareyna Puebla
Hotel Boutique Casareyna Hotel Puebla

Hotel Boutique Casareyna Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 838 out of 1008 reviews
Rating 8 - Good. 119 out of 1008 reviews
Rating 6 - Okay. 32 out of 1008 reviews
Rating 4 - Poor. 10 out of 1008 reviews
Rating 2 - Terrible. 9 out of 1008 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Douglas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casareyna is a well-appointed boutique hotel. The rooms are spacious. The restaurant is excellent and reasonable. The location is a little removed from the city center but walking distance. Our recent 3-night stay at Casareyna was great except for the charges for coffee pods ($35 pesos each). You would think that a luxury boutique hotel like Casareyna would have a daily complimentary coffee as part of their amenities. However, their management decided to save some money by not providing free coffee during the entire stay, but charge their guests. We were baffled. The front staff felt the same way and agreed with us. But, they were just following management orders. We’re hoping that the management would see this review and consider making the coffee fully complimentary during the entire stay to create an even more memorable experience. Perhaps provide a daily set of free coffee pods each day and charge anything beyond if guests ask for more. Sometimes a small negative experience is what guests often remember the most during their stay. Also, Casareyna doesn’t have a lobby per se. The reception room is quite small. We think it would benefit them and their guests to have a sitting area. They have a lot of dead spaces that could be turned into a nice lobby/sitting area. We’d still recommend Casareyna. However, we want coffee drinkers to know and expect that they would get charged for coffee. FYI, you get 2 pods (1 regular and 1 decaf) during your entire stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marlon, Berkeley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a charming hotel located very close to downtown. It is a beautiful property with wonderful rooms. The pool and spa are great extras. Also, the hotel restaurant is considered one of the best in Pueblo. Make sure to try it! Highly recommended.
Stayed 4 nights in Nov 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot to stay
Beautiful hotel with a wonderful restaurant, some of the best food in town. Liked the rooftop pool area
Stayed 2 nights in Oct 2024

10/10 Excellent

Ramses

Stayed 2 nights in Sep 2024

10/10 Excellent

Heber

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go-to place to stay in Puebla. Just outside of the main downtown area but far enough that you can sleep away from the noise. Very comfortable, clean, and within walking distance to the Zocalo area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Juan M

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotels with best class restaurant. Rooms were clean every day..I will definitely book this hotel again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Maricruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble estáncia, descansamos muy bien.
Stayed 1 night in Sep 2024

10/10 Excellent

TANIA, San Ysidro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Tamara, Tacoma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very nice. Rooms are spacious and comfortable, excellent food.
Stayed 1 night in Sep 2024

10/10 Excellent

Diana

Stayed 1 night in Aug 2024

10/10 Excellent

Dave, North vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique hotel. I think it has the potential for top notch ratings. The only reason I knocked a star off was due to the poor service at the hotel dining. They have zero sense of when food should be brought out, and there were 4 staff members standing around talking and had to constantly flag them down to get any service at all.
Stayed 1 night in Jul 2024

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic property and would stay there again. The food was amazing, we atet there 4 times! The staff were super helpful with my father in law who is in a wheelchair.
Stayed 4 nights in Jul 2024

10/10 Excellent

Eilish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel made us feel like VIPs. Stunning property, 5 star service, peace, quiet, and luxury. I highly recommend this hotel to anyone traveling to Puebla.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ana, Eastvale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and clean. Our room was spacious and the VIP perks were excellent! I can’t wait to come back again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yendi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso hotel y el personal muy amable.
Stayed 3 nights in Jun 2024

10/10 Excellent

Cassandra L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very quaint. Huge comfortable master suite. Great location. Very quiet and clean. Beds were comfortable. Would definitely stay again.
Stayed 7 nights in Jun 2024

10/10 Excellent

Ruth, Ronkonkoma

Stayed 2 nights in Jun 2024

10/10 Excellent

Camilo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, nice design. Well located.
Stayed 2 nights in Jun 2024

10/10 Excellent

Miguel, Mexico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nada
Stayed 2 nights in May 2024

10/10 Excellent

Gonzalo, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, high class, but found blood stains on bed cover,need to pay more attention
Stayed 3 nights in May 2024

6/10 Okay

Salvador

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Omero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent cerviceby front desk sataff and thosecat the bar and restaurant. Room is clean and bright.
Stayed 1 night in May 2024

10/10 Excellent

Carmen

Stayed 2 nights in May 2024