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Hotel Escala Puebla Centro

3.0 star property

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Photo gallery for Hotel Escala Puebla Centro

Courtyard view
Exclusive Studio Suite, 2 Bedrooms | Private kitchen | Dining tables
Economy Room | Desk, free WiFi, bed sheets
Business Room | Desk, free WiFi, bed sheets
Exclusive Studio Suite, 2 Bedrooms | Living area | 32-inch LED TV with cable channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
706 C. 12 Sur Barrio de Analco, Puebla, PUE, 72500
  • Zócalo de Puebla
    ‪10 min walk‬
  • Puebla Convention Center
    ‪10 min walk‬
  • Puebla Cathedral
    ‪14 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪41 min drive‬

Room options

View all photos for Grand Room

Grand Room | Desk, free WiFi, bed sheets

Grand Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room

Basic Room | Desk, free WiFi, bed sheets

Basic Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Studio Suite, 2 Bedrooms

Exclusive Studio Suite, 2 Bedrooms | Desk, free WiFi, bed sheets

Exclusive Studio Suite, 2 Bedrooms

  • 120 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed OR 1 Queen Bed

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About this property

Hotel Escala Puebla Centro

Hotel with a 24-hour front desk, near Puebla Cathedral
A 24-hour front desk, tour/ticket assistance and gift shops/newsstands are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a communal living room, a front desk safe and a banquet hall are on-site.
Hotel Escala Puebla Centro offers 36 accommodations with a hairdryer. This accommodation is furnished with desks and dining tables. 32-inch LED televisions come with cable channels.

Bathrooms include a shower. This Puebla hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Escala Puebla Centro. During your stay, you're just a quick walk from Museo de la Memoria Histórica Universitaria. Features include free WiFi in public areas. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Amenities include a front desk safe, a gift shop and a communal living room
  • Within a 15-minute walk of Zócalo de Puebla and Puebla Cathedral
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Hotel Escala Puebla Centro offers its guests gift shops/newsstands, tour/ticket assistance, and a front desk safe. Public spaces have free WiFi.

This 3-star Puebla hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Family friendly

  • Dining table

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Dining table

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 200 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Escala Puebla Centro Puebla
Hotel Escala Puebla Centro Hotel
Hotel Escala Puebla Centro Puebla
Hotel Escala Puebla Centro Hotel Puebla

Hotel Escala Puebla Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 170 out of 282 reviews
Rating 8 - Good. 74 out of 282 reviews
Rating 6 - Okay. 17 out of 282 reviews
Rating 4 - Poor. 10 out of 282 reviews
Rating 2 - Terrible. 11 out of 282 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Oct 2024

2/10 Terrible

TERESA

Disliked: Cleanliness, staff & service, property conditions & facilities
handcap 3 -floor not elevator
Stayed 5 nights in Nov 2024

10/10 Excellent

Sarahi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Everardo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property doesn't offer at least a small fridge in every room, no A/C or even a cheap fan (it gets hot & muggy inside a room with no ventilation) and a window facing hallways: if opened, guest loses all privacy. One restaurant they recommend is good but closes around 8pm. All others eats are no less than 10 min. Neighborhood can be intimidating: said to be safe but I wouldn't walk it after 8pm, unless it is 2 o more people.
Stayed 3 nights in Nov 2024

4/10 Poor

juan

Business traveller
Disliked: Staff & service
Not really
Wifi not working. Very,very noisy. Doors are paperthin. Difficult to test. Full of yelling kids
Stayed 1 night in Oct 2024

6/10 Okay

filo

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
No elevators to 3rd floor. No food served at all. Not safe to walk around neighborhood. The hotel is located in an area that was designated for indiginous that were forced out of zocolo. 10 minute walk to zocolo.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin Eduardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble lugar, con todas las amenidades necesarias. Limpio y cómodo.
Stayed 1 night in Oct 2024

8/10 Good

Marcos F.

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy space
Stayed 4 nights in Sep 2024

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Sep 2024

8/10 Good

Merrill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girls that checked me in were great. The younger guy who works late is efficient. More personable. The older of the 2 guys is not friendly and you might think this was my first stay. I booked a room for 2 and the night person on Saturday said my friend had to leave at 9:30 which disturbed my friend and angered me. Why did I pay for 2? It’s not like I abuse the hotel with noise, parties or do anything that is abusive of hotel policies. I’m quiet and not rude in any way. I have not booked for months because of his rudeness. I prefer to stay where I’m appreciated. I asked once for an upgrade and he said rudely if you pay extra. Asked for a fan on a hot night and he ignored my request. The music across the street kept us awake. It went on until morning. The price is good, but I could pay a little more with no anxiety or noise.
Stayed 3 nights in Aug 2024

8/10 Good

VICTOR

Liked: Staff & service, property conditions & facilities
It was cold and it doesn't have heating.
Stayed 3 nights in Aug 2024

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
MENTIRAS DEL HOTEL
MIENTEN EN LA UBICACION DEL HOTEL, no está cerca del centro, NO TIENE ESTACIONAMIENTO
Stayed 2 nights in Jul 2024

8/10 Good

Merrill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, good price, strong and stable internet, large shower with plenty of hot water. Since this is not an air conditioned hotel I requested a fan and really got no response? It would have made the room more comfortable if the air circulated, especially since the weather was hot. Little comforts make a difference.

6/10 Okay

Merrill

Liked: Amenities
Location was good and within walking distance of El Centro. The Internet was strong and stable. Shower as always was hot and strong. Bed comfortable. The room was extremely hot with no fan to circulate the air. Opening the small window allowed the noise level to be high.The room was tiny. I requested an upgrade, as I have stayed here many times before. The desk person snidely said only if I paid extra? He could have been pleasant and said sorry, but the hotel was full. It was not full. It was 12 USD to upgrade and not a large amount for customer appreciation. I will consider other options based on declining my request in such an abrupt manner and the heat in the tiny room. I did not sleep well for 2 nights.
Stayed 2 nights in May 2024

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Merrill

Liked: Amenities, property conditions & facilities
Great room size, quiet, staff always helpful, very clean, large shower with great pressure and hot water. Comfortable bed! El centro is about 7 minutes away with many restaurants and coffee shops.
Stayed 2 nights in Mar 2024

8/10 Good

edward

Liked: Cleanliness, staff & service
Disliked: Amenities
Friendly hotel. Hard bed. Room was clean and good TV with lots of channels. I little longer walk to Zocalo than I wanted but not too bad.
Stayed 1 night in Mar 2024

10/10 Excellent

Merrill

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Escala is consistently excellent. The hotel is clean, quiet and the staff is the best. The room is large, as is the bathroom. The shower is large, water pressure is strong, water hot. Internet is consistent and strong. The hotel is about a 7 or 8 minute walk to the Cathedral and Zocalo. Many restaurants and coffee shops 6 to 9 minutes from hotel. The price is excellent!
Stayed 2 nights in Feb 2024

10/10 Excellent

Merrill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

4/10 Poor

Maria

Disliked: Cleanliness, property conditions & facilities
La habitación huele muy mal
Stayed 1 night in Feb 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Merrill

Liked: Amenities
This is my 6th stay and my stays have been perfect. Clean, strong hot shower, King bed, great staff and strong, dependable internet and price is great.
Stayed 2 nights in Jan 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Puebla for the smart traveler
Every thing was perfect only problem Is that the room was very cold due To high humidity, front desk and maid Service were really helpful The location might not look ideal But once you get to know the area It becomes a great pla e to be at with conve nient public tansport MetroBus rapid transit System
Stayed 6 nights in Jan 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2023

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Absolutely amazing hotel with English speaking staff. Extremely helpful in helping us book a hiking trip. Rooms are spotless and only a 5 block walk to the main Plaza. This is definitely a hotel I would book again. The neighborhood is NOT dangerous as mentioned in some reviews. We walked at night without a problem.
Stayed 1 night in Nov 2023