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Hotel Isabel

3.0 star property

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Photo gallery for Hotel Isabel

Bar (on property)
In-room safe, blackout curtains, iron/ironing board, free WiFi
Exterior detail
Business centre
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Parking included
  • Room service
  • Laundry

Explore the area

Map
5 PONIENTE 125 COL. CENTRO, Puebla, PUE, 72000
  • Palafoxiana Library
    ‪2 min walk‬
  • Zócalo de Puebla
    ‪3 min walk‬
  • Puebla Cathedral
    ‪4 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Courtyard View

Standard Double Room, 1 Double Bed, Courtyard View | In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed, Courtyard View

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds, Courtyard View

Standard Double Room, 2 Double Beds, Courtyard View | In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Courtyard View

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View | In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Courtyard View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Courtyard View

View from room

Deluxe Room, 2 Double Beds, Courtyard View

  • 22.0 sq m
  • Sleeps 4
  • 2 Double Beds

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Aerial view

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About this property

Hotel Isabel

Family-friendly Puebla hotel in Puebla Historic Center with free valet parking
This smoke-free hotel features a fitness centre, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free valet parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Hotel Isabel offers 44 air-conditioned accommodations with a safe and complimentary bottles of water. 47-inch flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. This Puebla hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Isabel. During your stay, you're just a quick walk from Zócalo de Puebla. Features include free WiFi in public areas and free valet parking, plus a gym.
  • Free WiFi
  • Free valet parking, self-parking and extended parking
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the central location
  • Just a 3-minute walk from Zócalo de Puebla and 4 minutes on foot from Puebla Cathedral
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi. A fitness centre, a terrace, and an arcade/games room are also featured at the family-friendly Hotel Isabel. Self parking and valet parking are free.

This 3-star Puebla hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:30 AM to 11:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:30 AM to 11:00 AM for a fee: MXN 60 for adults and MXN 50 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Foosball table
  • Gym
  • Table tennis

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 60 for adults and from MXN 50 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Isabel Puebla
Hotel Hotel Isabel Puebla
Puebla Hotel Isabel Hotel
Hotel Hotel Isabel
Isabel Puebla
Isabel
Hotel Isabel Hotel
Hotel Isabel Puebla
Hotel Isabel Hotel Puebla

Hotel Isabel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 508 out of 803 reviews
Rating 8 - Good. 204 out of 803 reviews
Rating 6 - Okay. 50 out of 803 reviews
Rating 4 - Poor. 18 out of 803 reviews
Rating 2 - Terrible. 23 out of 803 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Stayed 2 nights in Oct 2024

10/10 Excellent

Silvia

Stayed 1 night in Oct 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Very good option
Stayed 2 nights in Oct 2024

6/10 Okay

Maria

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Oct 2024

8/10 Good

randy

Travelled with group
Liked: Cleanliness, staff & service, amenities
an old but completely renovated And charming hotel in the old section of Puebla . The location was fantastic only a block from the Zocalo. The restaurant food was decent. The downside was that the king beds are in rooms that are only slightly larger than the bed itself and have no windows.
Stayed 4 nights in Oct 2024

10/10 Excellent

Fermin

Stayed 1 night in Sep 2024

10/10 Excellent

Raúl Guerrero

Liked: Staff & service, property conditions & facilities
Muy bien acondicionado, excelente atención del personal, limpio, recomendable para regresar.
Stayed 2 nights in Oct 2024

10/10 Excellent

RAFAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, excellent location, great price - benefit ratio
Stayed 1 night in Oct 2024

10/10 Excellent

Fermin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bastante cómodo
Stayed 1 night in Oct 2024

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Everything was in walking distance! Beautiful hotel!
Stayed 5 nights in Sep 2024

10/10 Excellent

Isaul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación era bastante cómoda, aunque solo tenía ventana al interior. Contaba con aire acondicionado, lo que la mantenía fresca. La iluminación no era la mejor, pero no representó un gran problema. La distribución era buena, aunque la televisión era pequeña. Tenía un escritorio y el internet era decente, incluso para videoconferencias. El baño era amplio, con extractor y buen suministro de agua caliente. Llegamos tarde y el servicio fue excelente; quizás ayudó que ya habíamos pagado la habitación por adelantado. La ubicación es inmejorable, a solo 2 minutos de la catedral y cerca de comercios, restaurantes, bares y museos. Además, la mucama amablemente lavó unos refractarios de plástico que dejamos sucios, lo cual aprecio mucho. Definitivamente, lo recomiendo.
Stayed 3 nights in Aug 2024

10/10 Excellent

debra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and accommodating. My Spanish is muy mal, but there was always a staff member who spoke English very well. Would recommend this hotel to everyone.
Stayed 4 nights in Aug 2024

10/10 Excellent

JORGE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good price, friendly staff, close to Puebla historic center and shopping area.
Stayed 2 nights in Aug 2024

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, and walkable
Stayed 1 night in Aug 2024

4/10 Poor

Ricio

Liked: Staff & service, amenities
Disliked: Cleanliness
Bonito hotel, pero muy incómodo, no aire acondicionado, solo si pides te llevan un muy pequeño ventilador, el segundo piso parece un ático muy bajo incómodo y muy caliente, porque fuimos en verano y no aire acondicionado, no ventanas!!
Stayed 1 night in May 2024

10/10 Excellent

Ricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy conveniente, para disfrutar el centro de Puebla, unos metros de Catedral, limpio, y con bien aire acondicionado.
Stayed 1 night in May 2024

8/10 Good

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, it is half a block from the zocalo and the cathedral, it is very quiet, you can walk safely, its restaurant serves delicious food and the staff is very friendly.
Stayed 4 nights in Jul 2024

8/10 Good

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfy and clean. Hotel is a quick walk away from the cathedral/zocalo. Only small complaint would be the WiFi, wasn’t the best. Overall, really nice stay and I’ll likely go back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was amaizing
Stayed 2 nights in Jun 2024

10/10 Excellent

Luis

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosendo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Claudia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious but the bed sheet were stained, the bathroom had moldy areas, and the couches showed stains as well.
Stayed 1 night in Jul 2024

6/10 Okay

ITZE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Window was the door which was really strange and inconvenient
Stayed 5 nights in Jun 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything that represents this hotel is extraordinary, of course I would use it again in the future, what I do not recommend is that you use the laundry service that they offer, we have our clothes washed which we weigh before delivering them. They charge you per kilo for washing, it was approximately 6 kilos, they charged us for 10 kilos, the clothes were stained and left with a horrible smell which never went away and forced us to throw them away, otherwise I highly recommend the hotel.

10/10 Excellent

Francisco, Stockton

Travelled with family
Perfect location is near of everything
Stayed 1 night in Jul 2024