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Hotel Puente Real

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Puente Real

Interior entrance
Property entrance
Exterior detail
Premium bedding, in-room safe, desk, blackout curtains
Interior detail

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Laundry
    Laundry
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Prol. Reforma 7540, San Jose del Puente, Puebla, PUE, 72150
  • Cuexcomate Volcano
    14 min walk
  • Cruz del Sur Shopping Center
    2 min drive
  • Galerías Serdán
    4 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    21 min drive

Room options

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, blackout curtains

Family Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, 1 Queen Bed

Standard Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout curtains

Standard Suite, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Ensuite

Standard Room, 1 Queen Bed, Ensuite | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Ensuite

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Double Beds

Family Suite, 2 Double Beds | Premium bedding, in-room safe, desk, blackout curtains

Family Suite, 2 Double Beds

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Studio Suite

Luxury Studio Suite | Premium bedding, in-room safe, desk, blackout curtains

Luxury Studio Suite

  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Puente Real

Beaux Arts hotel connected to a shopping centre in Puebla with free breakfast
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a microwave in a common area, a fridge in a common area and a business centre are on-site.
Hotel Puente Real offers 60 accommodations with DVD players and a safe. Beds feature premium bedding. 31-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries and hairdryers.

This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.
With your stay at Hotel Puente Real, you'll be connected to a shopping centre and within walking distance of Cuexcomate Volcano. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 14 minutes by foot from Cuexcomate Volcano and a 2-minute drive from Cruz del Sur Shopping Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 172 square feet (16 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Puente Real.

This 3.5-star Puebla hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 11:30 AM.
Hotel Puente Real has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • DVD player
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 172 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 31-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Puente Real

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Puente Real Puebla
Puente Real Puebla
Puente Real Hotel Puebla
Hotel Puente Real Hotel
Hotel Puente Real Puebla
Hotel Puente Real Hotel Puebla

Hotel Puente Real Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 54 out of 101 reviews" "
Rating 8 - Good. 28 out of 101 reviews" "
Rating 6 - Okay. 12 out of 101 reviews" "
Rating 4 - Poor. 4 out of 101 reviews" "
Rating 2 - Terrible. 3 out of 101 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Agustin

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024

2/10 Terrible

lee dong, cypress

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 1 night in Apr 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed was great it was actually 2 levels the first was a sitting area where you could talk with people w/o having them in your room. There were lots of flowers and small trees planted around the parking lot in the center of hotel. It was like a hacienda stile.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
In the middle of the ghetto
Don't stay in this area. We were followed from hotel and robbed of everything

10/10 Excellent

Guadalupe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Edson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me pareció excelente para poder descansar de buena manera y relajado
Stayed 1 night in Jun 2024

6/10 Okay

Richard

.
Stayed 1 night in Mar 2024

10/10 Excellent

Ximena

Stayed 5 nights in Jan 2024

8/10 Good

Eduardo

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Sin problemas todo muy bien
Stayed 1 night in Dec 2023

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Laura

Travelled with family
Disliked: Cleanliness
Las fotos son engañosas, la habitación promedio, y me hicieron pagar el desayuno extra!
Stayed 1 night in Dec 2023

10/10 Excellent

Aracely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Recomiendo, excelente relación calidad-precio Camas muy confortables y buena regadera y agua caliente al instante
Stayed 1 night in Dec 2023

10/10 Excellent

Faby

Stayed 1 night in Dec 2023

6/10 Okay

Carlos

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

David

Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Casi todo bien, pero...........mmm
La cuestión es que en otros hoteles de más estrellas incluso al mismo costo de este, nunca nos han cobrado por solicitar al día siguiente un juego de toallas para 2 personas, y el desayuno aunque estaba bien preparado algunas porciones eran minúsculas, por el mismo costo en otros hoteles hacen desayuno buffet
Stayed 1 night in Aug 2023

10/10 Excellent

Gerardo

Stayed 1 night in Jul 2023

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La atención fue lo mejor
Normalmente me quedo en hoteles tipo los city exp, pero estaban llenos y este hotel resulto ser la opcion, es mas economico, mejor menu de desayuno y habitaciones mas amplias, quizas lo unico inconveniente es que no queda sobre la carretera , hay que adentrarse unos 10 minutos a la ciudad. mi viaje fue en familia y todos quedaron contentos
Stayed 1 night in Jul 2023

8/10 Good

Ricardo

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
sencillo pero funciona bien
Es un hotel básico, sencillo, pero sirve si tu estancia es corta.
Stayed 2 nights in Oct 2022

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y servicio
Stayed 1 night in Sep 2022

8/10 Good

JOSÉ ARMANDO ROJAS DEL

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
habitaciones amplias agradables limpias ,suficiente para un par de noches el restaurant.en desayuno bien. Lo que no me gusto fueron las escaleras de acseso a las habitaciones en particular para adultos mayores
Stayed 1 night in May 2022

4/10 Poor

Irasema

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Hicieron fiesta en las habitaciones vomito en las escaleras ruido a todo volumen desde las 7 am y nadie les dijo nada . Una de las habitaciones se apagaba y quedaba sin luz. El olor del baño muy desagradable
Stayed 1 night in Apr 2022

10/10 Excellent

Gabriela Morales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, cuarto con lo necesario para un viaje como el mío. Tal vez poner más jabones y tener una maquina de bebidas para cuando ya cerró el restaurante bar.
Stayed 1 night in Mar 2022