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InterContinental Presidente Puebla, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for InterContinental Presidente Puebla, an IHG Hotel

Exterior
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Exterior
Classic Room, 1 King Bed, Club lounge access | Egyptian cotton sheets, premium bedding, down duvets, in-room safe
3 restaurants, international cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking included
  • Pet-friendly
  • Breakfast available

Explore the area

Map
Blvd Hermanos Serdan 141, Puebla, PUE, 72140
  • Galerías Serdán
    19 min walk
  • El Super Salsa
    3 min walk
  • Central de Autobuses Puebla Station
    5 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    34 min drive

Room options

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Premium Room

  • 33 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Classic Room, 1 King Bed, Accessible Bathtub (Accessible Tub) | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access

Premium Room, 1 King Bed, Club lounge access | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Premium Room, 1 King Bed, Club lounge access

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Dining Area)

Junior Suite, 1 King Bed (Dining Area) | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Junior Suite, 1 King Bed (Dining Area)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, 2 Bedrooms

  • 59 sq m
  • Sleeps 7
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Junior Suite, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed, Club lounge access

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Double Beds, Club lounge access

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Presidential Suite

  • 96 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room

  • 26 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom, Balcony

  • 30 sq m
  • Sleeps 3
  • 1 Single Bed

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Exterior

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Breakfast included
Parking included
Free WiFi
4.7 out of 5, Exceptional, (1138)
The price is €69
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Holiday Inn Express Puebla, an IHG Hotel

About this property

InterContinental Presidente Puebla, an IHG Hotel

Hotel in Puebla with 3 restaurants and full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a 24-hour business centre are on-site.
InterContinental Presidente Puebla, an IHG Hotel offers 200 air-conditioned accommodations with video game consoles and a safe. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Puebla hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a hot tub. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at InterContinental Presidente Puebla, an IHG Hotel. During your stay, you'll be within walking distance of Fuente de los Frailes. Free WiFi in public areas, free valet parking and 3 restaurants are available. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Cocina de los Angeles, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Zócalo de Puebla and 6 minutes from Angelopolis Commercial Center
  • Shopping centre shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
InterContinental Presidente Puebla, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 189263 square feet (17583 square metres) and includes a conference centre. A children's pool, a terrace, and multilingual staff are also featured at the business-friendly InterContinental Presidente Puebla, an IHG Hotel. Free self parking and valet parking are available.

This 4-star Puebla hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to noon and at the weekend from 7:00 AM to noon.
Cocina de los Angeles – This buffet restaurant specialises in international cuisine.
Lobby Bar – On-site bar. Open daily.
Pescao y Limon – On-site restaurant. Open daily.
24-hour room service is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 7:00 AM to noon on weekends; USD 25 for adults and USD 12.50 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cocina de los Angeles
  • Lobby Bar
  • Pescao y Limon

Things to do

  • 24-hour gym
  • Art gallery
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (189,263 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Front entrance ramp
  • Lift (79 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 70 per pet, per night, plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 66 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 12.5 for children
  • Pet fee: USD 70 per pet, per night plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Presidente Hotel Puebla
InterContinental Presidente Puebla
InterContinental Puebla
InterContinental Puebla Presidente
Presidente InterContinental Puebla
Presidente Puebla
Puebla InterContinental
Puebla InterContinental Presidente
Puebla Presidente InterContinental
Presidente Intercontinental Puebla Hotel Puebla
InterContinental Presidente Puebla Hotel
InterContinental Presidente Puebla
InterContinental Presidente Puebla an IHG Hotel
InterContinental Presidente Puebla, an IHG Hotel Hotel
InterContinental Presidente Puebla, an IHG Hotel Puebla
InterContinental Presidente Puebla, an IHG Hotel Hotel Puebla

InterContinental Presidente Puebla, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 1002 reviews" "
Rating 8 - Good. 251 out of 1002 reviews" "
Rating 6 - Okay. 80 out of 1002 reviews" "
Rating 4 - Poor. 36 out of 1002 reviews" "
Rating 2 - Terrible. 27 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. In hotel restaurant is great!
Stayed 1 night in Sep 2024

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place to stay, enough options within the property to eat, staff is very friendly and it was very good option for me during my trip.
Stayed 2 nights in Sep 2024

10/10 Excellent

Claudia, mexico

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for furry friends!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia, mexico

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel con calidad, el mejor servicio a cliente y ultra pet friendly con camitas, platos y en ocasiones juguetes (ahora no le tocó a Aspen). Para mi la diferencia frente a sus competidores es que recibe con la misma alegría a humanos que a canes. Paquito, Algondo y Stephy en el restaurant te atienden de lujo. Regredo siempre. Esta ocasión me gustó que en limpieza de estacionamiento frontal han redoblado esfuerzos.
Stayed 2 nights in Aug 2024

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

DIEGO

Stayed 1 night in Jul 2024

10/10 Excellent

CARLOS E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Puebla
We stayed in Puebla for some days and this hotel have us what we needed as a family. We booked two bedrooms suite. It was spacious and very clean. Service in the bar is amazing and also the food in the restaurant. All the staff is very friendly and helpful. I'll book this hotel again for our next visit.
Stayed 3 nights in Jul 2024

8/10 Good

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for the stay and price
Stayed 1 night in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 1 night in Jun 2024

4/10 Poor

Amber

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Check they don’t have an event on before travellin
Grounds are lovely so I get why one would want to have a wedding there. Unfortunately the hotel think it’s ok to be constructing metal gazebos up to after midnight and then starting again before 730am.
Stayed 4 nights in May 2024

8/10 Good

Laura Eugenia

Stayed 3 nights in Feb 2024

10/10 Excellent

Jerome

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Israel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the food at the hotel Also it was convenient to go to nearby shops as well

10/10 Excellent

Bernhard, Doral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Nov 2023

10/10 Excellent

Fernando

Stayed 3 nights in Oct 2023

4/10 Poor

Raul

Stayed 2 nights in Sep 2023

2/10 Terrible

Raul

Stayed 3 nights in Sep 2023

10/10 Excellent

Carmen Lourdes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exelent
Stayed 3 nights in Aug 2023

8/10 Good

Philippe, Guaynabo

Travelled with family
Liked: Amenities
Excellent service & amicable staff Great breakfast buffet Somewhat old infrastructure & rooms (yet fairly quiet for a good night sleep) Not much around the hotel at walking distance Just a 15 min drive from main attractions
Stayed 1 night in Jul 2023

10/10 Excellent

Sergio

Stayed 2 nights in Jul 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is AMAZING. The staff were very friendly and attentive. A quick drive to the city center. The pool was perfect after a day of exploring Puebla. Would definitely stay again if in Puebla.
Stayed 1 night in Jun 2023

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay..
Stayed 1 night in May 2023

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always stay at this hotel when traveling with our dogs — this is our 5th time! Very friendly staff, the rooms allocated for dogs are on the main floor, near the dog run and have a patio at the back of the spacious bedroom
Stayed 1 night in May 2023