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Hotel Arista Bugambilias

3.0 star property

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View from room
Suite | 1 bedroom, desk, free WiFi
Basic Double Room, 2 Double Beds, Beach View | 1 bedroom, desk, free WiFi
Interior
Suite | Balcony

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Boulevard Zapotal S/N, Tonalá, CHIS, 30507
  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas
    ‪15 min walk‬
  • La Sepultura Biosphere Reserve
    ‪39 min drive‬
  • Iglesia Vieja
    ‪41 min drive‬

Room options

View all photos for Suite

View from room

Suite

  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Basic Double Room, 2 Double Beds, Beach View

View from room

Basic Double Room, 2 Double Beds, Beach View

  • Beach view
  • Sleeps 4
  • 2 Double Beds

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Front of property

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4.1 out of 5, Very good, (80)
The price is €70
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includes taxes & fees
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About this property

Hotel Arista Bugambilias

Beachfront, with full-service spa
Spend the day relaxing on the beach or pampering yourself at Hotel Arista Bugambilias's full-service spa.
Hotel Arista Bugambilias offers 22 air-conditioned accommodations with complimentary bottles of water and free toiletries. Rooms open to balconies or patios. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Hotel Arista Bugambilias features free WiFi in public areas and self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 21.4 miles (34.4 km) from La Sepultura Biosphere Reserve and 22.2 miles (35.7 km) from Iglesia Vieja
Hotel Arista Bugambilias offers its guests a full-service spa, an outdoor pool, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and a garden are also featured at Hotel Arista Bugambilias. Self parking is free.

This 3-star Tonalá hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11 AM.
Hotel Arista Bugambilias has a restaurant on site.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11 AM for a fee: MXN 100 to 180 for adults and MXN 100 to 180 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 180 for adults and MXN 100 to 180 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Hotel Arista Bugambilias Puerto Arista
Arista Bugambilias Puerto Arista
Arista Bugambilias
Hotel Arista Bugambilias Hotel
Hotel Arista Bugambilias Tonalá
Hotel Arista Bugambilias Hotel Tonalá

Hotel Arista Bugambilias Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 58 reviews
Rating 8 - Good. 17 out of 58 reviews
Rating 6 - Okay. 12 out of 58 reviews
Rating 4 - Poor. 4 out of 58 reviews
Rating 2 - Terrible. 3 out of 58 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property, beautiful beach, friendly staff, overall great stay. We’ll be back.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
We love the location--so close to the beach! And the restaurant food was excellent (try the huevos a la cazuela).
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it!! Will definitely be back.Highly recomment it!
Stayed 1 night in Feb 2020

2/10 Terrible

Robert

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
the chemics at the pool hurt my eyes and my kids ayes, restaurant very bad, terrible service as well. Los quimicos en la Alberca me lastimaron a mi y mi Familia Los ojos, restaurant muy malo y servicio tambien
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly, check in was a breeze. The room was very clean. Pools were clean. Views are excellent! The only suggestion would be to up the food at the restaurant, but it was not bad by any means. We would love to go back.
Stayed 1 night in Jan 2020

4/10 Poor

D.F.

Disliked: Amenities
Parking is in no way secure. Fence on the front of the parking lot, wide open on the back. Wifi doesn’t work, and the reception staff were not helpful in getting it functional. Restaurant prices, and the price for the room, was too high for what it is. Food was basic and bland, and the room was small and basic. Should have been about 60% of the cost. The two good things were the service from the gentlemen in the restaurant and the AC in the room, which did work very well.
Stayed 1 night in May 2019

4/10 Poor

Frank, Houston

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service
We were there for our friend's wedding. Staff (front desk) were very rude and they seem to be bother when asking for something. They charge to use pool towels. Rooms were dirty and badrooms not well maintained. They are overpriced.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to this hotel many times. Love the place, it was remodeled a few years ago. It’s very quiet and nice for families.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy cómodo el hotel
Stayed 3 nights in Jul 2024

6/10 Okay

Graciela

Travelled with family and small children
La observación que puedo mencionar es que la alberca no estaba muy bien tratanda, se veía algo turbia y la temperatura tampoco estaba muy bien adecuada, se sintió muy caliente. La atención les faltó un poco más amabilidad. La demora en el restaurante también es algo que igual podrían mejorar.
Stayed 1 night in Jul 2024

10/10 Excellent

Marcela

Stayed 1 night in Jun 2024

8/10 Good

Faridi

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Está un poco deteriorada las instalaciones
Stayed 2 nights in Jun 2024

8/10 Good

Marco Antonio

Liked: Cleanliness, staff & service
Regular
La habitación está muy bien, nada más los aires acondicionados están en malas condiciones, ya que no enfrian
Stayed 1 night in Jun 2024

6/10 Okay

Sabina

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

DAVID

Stayed 1 night in Aug 2023

6/10 Okay

Gabriel

Travelled with family
Stayed 1 night in Apr 2023

8/10 Good

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquilidad, acceso a playa
Stayed 1 night in Jul 2022

6/10 Okay

ROSELYNE

Liked: Cleanliness
Disliked: Room comfort
Bof
L emplacement est parfait. La chambre petite et une tres mauvaise insonorisation Le prix intéressant Le personnel pas très impliqué.
Stayed 1 night in Nov 2021

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service
Pésima experiencia
La recepcionista poco amable. Pregunte por la posibilidad de ampliar mi visita y me regañó por no llevar reserva previa. El baño del cuarto la regadera se ve que no la tallan y el jabón escurrido, la coladera llena de cabellos. Los meseros muy mal servicio, había que buscarles la cara para que te atendieran. Muy mal por el lugar.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
El lugar es limpio y agradable. El servicio y atención del personal es muy bueno. La comida es de muy buena calidad, buenos cocteles. Para el desayuno falta que el café americano sea de refil, porque para una sola taza es caro. Algunas áreas del hotel no estaban disponibles. En general fue una buena experiencia. Estacionamiento es afuera pero hay una persona que está al pendiente y está iluminado.
Stayed 2 nights in Feb 2021

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Viaje
Una estadía genial.. Muy bonito el. Hotel.. Las habitaciones con decoración un poco antigua.. El. Restaurant muy rico
Stayed 1 night in Dec 2020

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado
Las habitaciones muy limpias, el hotel cuenta con medidas sanitarias
Stayed 1 night in Jul 2020

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020