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Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Palmeras, you're just a quick walk from Galápagos National Park. Free breakfast, free WiFi in public areas and a free manager's reception are available.

  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Bistro del Mar, a family restaurant that serves Regional cuisine
  • Take a swim in the outdoor pool
  • Services include supervised childcare, dry cleaning/laundry and luggage storage
  • Steps from Galápagos National Park and 4 minutes on foot from Las Grietas

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. Event space at this hotel measures 1292 square feet (120 square metres) and includes a conference centre. An outdoor pool, a terrace, and a garden are also featured at Hotel Palmeras. A complete renovation of Hotel Palmeras was completed in August 2020. This 3-star Puerto Ayora hotel is smoke free.

  • 1 building
  • 41 guestrooms or units
  • 3 levels
  • 1292 sq ft of conference space
  • 120 sq. m of conference space
  • Built in 1990
  • Continental breakfast (free)
  • Manager's reception (free)
  • Supervised kids' activities (surcharge)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

Hotel Palmeras offers 41 accommodations, which are accessible via exterior corridors and feature free toiletries. Televisions come with cable channels. Bathrooms include a shower. This Puerto Ayora hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer available
  • Toiletries (free)
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free continental breakfast daily from 6:30 AM to 9 AM. The hotel hosts a free manager's reception daily.

Bistro del Mar – This family restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Bar Madera Fina – On-site karaoke bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 10:00 AM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 8:00 AM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Palmeras

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Credit card pre-authorization
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Hotel Palmeras Puerto Ayora
  • Palmeras Puerto Ayora
  • Hotel Palmeras Hotel
  • Hotel Palmeras Puerto Ayora
  • Hotel Palmeras Hotel Puerto Ayora

You should know

  • Pool access available from 9:00 AM to 8 PM
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.